Comfort Inn & Suites Frisco - Plano

2.5 star property

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Photo gallery for Comfort Inn & Suites Frisco - Plano

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily continental breakfast
Lobby
Exterior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4220 Preston Road, Frisco, TX, 75034
  • Place, Stonebriar Centre Mall
    ‪18 min walk‬
  • Place, Ford Center
    ‪4 min drive‬
  • Place, Comerica Center
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(43 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Hot Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn & Suites Frisco - Plano

Suburban hotel with free breakfast and a fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Inn & Suites Frisco - Plano offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Frisco - Plano. During your stay, you'll be within walking distance of Stonebriar Centre Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from Comerica Center
Comfort Inn & Suites Frisco - Plano offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 705 square feet (65 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Frisco - Plano. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Frisco hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 705 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to June 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Stonebriar
Inn Stonebriar Frisco
Stonebriar Frisco
Stonebriar Inn
Comfort Inn Frisco Plano Hotel
Comfort Inn Frisco Plano
Comfort & Suites Frisco Plano
Comfort Inn Suites Frisco Plano

Comfort Inn & Suites Frisco - Plano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 86 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities
Nice
Stayed 1 night in Sep 2025

4/10 Poor

Emari

Liked: Cleanliness
Disliked: Staff & service

Service bad , stay overall : comfortable .

TVs are old . My HDMI would not connect . Called front desk . Said they had customers & would check back with me . I never heard from them again . Woke up to a fire alarm at 6am . Left room came back & had multiple items missing . Called front desk and all they said was sorry . None of my items were valuable thankfully but they went missing and no one took accountability for them . They were most likely thrown away so I don’t want to say it was theft but the room got cleaned & my items that were clearly not trash disappeared . Not ok .
Stayed 3 nights in Sep 2025

10/10 Excellent

De Anna

Stayed 2 nights in Sep 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort

Very nice low key place in a great area

Outside of the windows in of our room we’re filthy. Other than that, great place for the money. Management promised to deal with the windows for future guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, hot shower, and a great breakfast an unparallel value a big thank you to all the staff at this establishment
Stayed 4 nights in Sep 2025

6/10 Okay

Nandah

Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2025

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was done professionally. Better quality than I was hoping for at this price.
Stayed 1 night in Sep 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Erin

Travelled with family and small children
Liked: Staff & service
Most tv channels weren’t working. Stayed on the second floor and the hallway smelled like a skunk.
Stayed 2 nights in Sep 2025

6/10 Okay

Shakila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot of dust in the room and possible black mold in the bathroom. Service was great tho.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is exceptionally friendly and courteous I really enjoy the people and place here.
Stayed 4 nights in Aug 2025

4/10 Poor

Tyler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in bathroom, dead crickets on the ground and stains on mattress, i left a day early from my stay and haven’t heard from management about getting at least a 1 day refund out the entire stay. Maybe I would give them another chance in the future but that is only if management reaches out to me to solve this issue.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rudy

Breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept well, good bfast
Stayed 2 nights in Aug 2025

8/10 Good

Rushikesh

Liked: Cleanliness, staff & service, property conditions & facilities
Except breakfast and coffee stay was good
Stayed 1 night in Aug 2025

2/10 Terrible

Diane

Business traveller
Disliked: Property conditions & facilities

Do not recommend

This is a very old hotel. The picture that it shows on hotels.com is incorrect. This is not what the hotel looks like. I stayed three nights and on the first night I saw a pigeon walking around in the entranceway. I left to go to a meeting and when I came back during lunchtime, I saw a dead pigeon in the entranceway. I went to my room to grab some things and left. When I came back after 5 o’clock, that pigeon was still in the entranceway and it had been ran over apparently by a vehicle. Because there’s blood and guts all over the entranceway. This was something that should’ve been cleaned up immediately. It was not. I mentioned this to the front office and the lady they asked me where it was. I showed it to her and she told me that they would clean it up. I went to my room two hours later. I went out from dinner. The pigeon was still there. This is totally unacceptable. It makes me nauseous thinking about it right now. This hotel did not meet my expectations.
Stayed 3 nights in Jun 2025

10/10 Excellent

MINH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Marco

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Cesar

Liked: Cleanliness, property conditions & facilities
Front desk was super
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Excellent price but average as far as hotels go. Loved the red velvet waffles for breakfast!
Stayed 2 nights in Aug 2025