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Comfort Suites Lewisville - Dallas

2.5 star property

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Photo gallery for Comfort Suites Lewisville - Dallas

Check-in/check-out kiosk
Lobby
Lobby sitting area
Exterior
Premium bedding, Select Comfort beds, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
755A Vista Ridge Mall Dr., Lewisville, TX, 75067
  • Place, The Vista
    ‪2 min walk‬
  • Place, Grapevine Mills Mall
    ‪7 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪8 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Non Smoking

Premium bedding, Select Comfort beds, desk, blackout curtains

Suite, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Select Comfort beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Lewisville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,119 reviews
The price is €81
includes taxes & fees
25 Nov - 26 Nov
La Quinta Inn & Suites by Wyndham Lewisville

About this property

Comfort Suites Lewisville - Dallas

Hotel with free parking, in the vicinity of SEA LIFE Grapevine Aquarium
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Suites Lewisville offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Lewisville. During your stay, you're just a quick walk from The Vista. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • 8 minutes by car from Grapevine Mills Mall and 8 minutes from SEA LIFE Grapevine Aquarium
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Lewisville. Self parking is free.

This Lewisville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Vista Ridge Mall
Comfort Suites Vista Ridge Mall Hotel
Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Vista Ridge Mall Lewisville
Comfort Suites Lewisville
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Lewisville
Comfort Suites Lewisville Hotel Lewisville

Reviews

Comfort Suites Lewisville - Dallas Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 996 reviews
Rating 8 - Good. 304 out of 996 reviews
Rating 6 - Okay. 136 out of 996 reviews
Rating 4 - Poor. 85 out of 996 reviews
Rating 2 - Terrible. 105 out of 996 reviews

Reviews

10/10 Excellent

Julia

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

4/10 Poor

Eugene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ac took to long to cool. Room needed work

Stayed 1 night in Jul 2025

6/10 Okay

Carroll

Stayed 1 night in Jul 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Remisha

Stayed 5 nights in Jun 2025

10/10 Excellent

Philip

Stayed 5 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Upon check-in, i was charged additional fees. My family checked into the room and found a large sticky substance on the carpet. We found the refrigerator in our room did not seal properly and the items did not stay cold. Our shower had a hand rail that was very loose and coming off the wall. The AC unit was not very cold despite the temperature setting.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicalas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

4/10 Poor

Shan

Stayed 5 nights in Jun 2025

6/10 Okay

Douglas

Disliked: Amenities
Stayed 2 nights in Jun 2025

4/10 Poor

juanita

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was in a good location BUT it wasn’t clean at all it was a old urine stain on the mattress cover I showed the manager carpet was dirty and STICKY the picture on the website was NOT ANYTHING ALIKE and when you called the front desk they NEVER ANSWERED I HAD TO CALL ON MY CELLPHONE AS a person wanting to reserve a room to get anyone
Stayed 3 nights in Jun 2025

6/10 Okay

Heather

Disliked: Amenities
The pool was closed for renovations. We were not told this during booking. We had to pay an additional $61.11 upon checkin. I was told it was a $50 deposit and $11.11
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very run down. Sheets were dirty, room was not cleaned properly, restroom looked liked it had not be cleaned, restroom light didn’t work. Obvious signs of corrosion because of humidity in rooms.
Stayed 1 night in May 2025

4/10 Poor

Tina

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
Stayed 3 nights in May 2025

8/10 Good

Elsia

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Experience – A Waste of Money

I stayed at this hotel recently and it was absolutely dreadful. From the moment I walked in, I could tell that the place was maybe the wrong choice. I was misled by the pictures online. The elevator was rusty and seemed like it was barely functioning, which was the first red flag. The paint was chipped on the room doors and hallway walls. Once I got to the room, the issues only got worse. The furniture was old and clearly hadn't been updated or well-maintained since the hotel opened. The bathroom had visible mold from the sink to the tub, which is both disgusting and unacceptable. On top of that, there was a bad, lingering smell in the room that I couldn’t get rid of no matter what I did. I sprayed the room down and tried to turn the air on and it only got worse. Not sure if the filters been changed at all. To make matters worse, the sheets and pillowcases were dirty, and it was clear they hadn't been properly cleaned. I felt uncomfortable and unsafe during my entire stay, and I couldn’t wait to check out. Overall, it was a terrible experience, and I feel like my money was completely wasted. I would not recommend this hotel to anyone, and I’ll definitely never stay here again. I am so upset I wasted money on this hotel. I could not convince myself to stay at this property causing me to leave earlier than expected.
Stayed 3 nights in May 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and quiet. We had very good nights sleep. The staff was very friendly.
Stayed 2 nights in May 2025

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cockroaches coming out of the bathroom. The two smoke alarms were not set up. Big safety hazard! The bed sheets were dirty along with dark, red stains on the sofa bed.
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors on the exterior of the property didn’t lock to get into the building so anyone could come in from the side doors. The entire building including our room had a bad smell. There was no smoke detectors in our room but the wires for it were exposed. It may have “looked” clean but it didn’t feel clean at all. Everything was very dated.
Stayed 1 night in Mar 2025

4/10 Poor

Carlos A

Disliked: Cleanliness, staff & service, property conditions & facilities
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Stars!

Loved the room and the service.
Stayed 1 night in Feb 2025

6/10 Okay

Chasity

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
There was roaches in the bath tub. Asked for extra bedding and didn’t get any. The key stopped working every time I used it. Pool was out of order. Need better upgrades
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025