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Comfort Suites The Colony - Plano West

2.5 star property

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Indoor pool
Free daily on-the-go breakfast
Indoor pool
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a sofa, armchair, desk, bed, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
The Colony
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,002 reviews
The price is €113
includes taxes & fees
11 Jun - 12 Jun
Clarion Hotel The Colony - Plano West

About this property

Comfort Suites The Colony - Plano West

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Comfort Suites The Colony - Plano West, you're just a quick walk from Topgolf The Colony. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Grandscape and 6 minutes from Legacy West
  • Pets welcome for a fee
Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square meters) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This The Colony hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 351 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 126 out of 1005 reviews
Rating 2 - Terrible. 157 out of 1005 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marlin

Liked: Cleanliness, property conditions & facilities
It was clean and bed comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

dennis

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. Stsff nice. The pool was closed. That was disappointing. We were looking forward to relaxing by the pool. Full breakfast. Will definitely stay there again. Hopefully the pool will be open.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Just okay stayed one night
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Clean room, competitive pricing and free breakfast. Great place to lay your head with no frills.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lanae

Liked: Cleanliness
Room smelled musky, older building, pool was not working. Staff did allow us to eat breakfast after it closed which was nice of them.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and clean room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Khaja

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was spotless, best ever. Clean and neat.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Benjamin

Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Marcy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels and told no housekeeping. Dirty old and the pool has been closed for 2 years
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Clarence

Reservation made for wrong week
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Sean

Liked: Staff & service
Room was rarely clean the bed was falling apart the shower handle was coming apart the water pressure was bad the tv was small the ac worked great. The whole 3 days not a single time was our room cleaned or changed towels
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Paula

Liked: Staff & service
Disliked: Cleanliness
Room had pests
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible service from both the hotel and from expedia. The stay was dirty and felt unsafe. I also needed to reschedule this stay, as my business trip changed dates, but neither Expedia or Comfort Suites was willing to work with me to reschedule, even though I was paying the same rates and was not seeking a refund.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
Spacious room.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

James Brian

Disliked: Cleanliness, amenities
First room had a terrible odor. The second room the water ran all night in the sink, the tub was stained, and it had a musty smell.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was what I needed
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Racheal

Disliked: Amenities, property conditions & facilities
Was a bit rundown out dated. The bath tub had paint chipping away. Pool and hor tub was broken under construction. Was not informed on website. They had breakfast i didnt try it. My opinion it didnt look very tastful. My husband sampled the gray it was alright. I do have to say The staff was friendly and accommodating. That was the best part. And i got a good night sleep.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff at check in, room was extremely clean, AC was
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
3rd floor window opened nothing to block a child from falling. No phone in room to call desk. 3 night stay and no housekeeping in to get trash or bring towels. Coke bottle on floor. Dirty fuzzy vent in bathroom.
Stayed 3 nights in Feb 2026