See all properties

Crowne Plaza Dallas Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Dallas Downtown by IHG

A modern restaurant with a bar area, seating arrangements, and a large screen.
A modern lobby with a white sectional sofa, a wooden coffee table, and a patterned carpet.
A large brick building with arched windows and multiple flags, including the American flag, located at a street intersection.
Bar (on property)
A rooftop pool with lounge chairs and umbrellas, surrounded by high-rise buildings.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1015 Elm St, Dallas, TX, 75202
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, The Sixth Floor Museum at Dealey Plaza
    ‪7 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Premium Room, 1 King Bed, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, City View

A hotel room with a large bed, a desk with a chair, a small table, and a TV mounted on the wall.

Premium Room, City View

7.6 out of 10
Good
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Premium Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a small table, and a TV mounted on the wall.

Premium Room, 2 Queen Beds

7.6 out of 10
Good
(71 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Standard Room, 1 King Bed, Accessible (Mobility)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Standard Room, 1 Queen Bed, Accessible (Mobility)

7.6 out of 10
Good
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A compact hotel room with a wooden wardrobe, a small desk with a coffee machine, and a compact refrigerator.

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a bedside table, a TV mounted on the wall, and a view of the cityscape at night.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(90 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
Downtown Dallas
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 4,067 reviews
The price is €101
includes taxes & fees
10 Aug - 11 Aug
Magnolia Hotel Dallas Downtown

About this property

Crowne Plaza Dallas Downtown by IHG

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Dallas Downtown by IHG offers 291 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Dallas Downtown by IHG. During your stay, you're just a quick walk from Dallas World Aquarium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at THRIVE Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Dallas World Aquarium and 10 minutes by foot from Kay Bailey Hutchison Convention Center
Crowne Plaza Dallas Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 22 meeting rooms, and limo/town car service. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Dallas Downtown by IHG. For a fee, parking is available.

This 3.5-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Round Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 24 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round Bar
  • THRIVE Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.35 per person
  • Covered self parking fee: USD 24 per night (in/out privileges)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 25 and close October 01.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Crowne Plaza Dallas Downtown by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 566 out of 1534 reviews
Rating 8 - Good. 278 out of 1534 reviews
Rating 6 - Okay. 276 out of 1534 reviews
Rating 4 - Poor. 183 out of 1534 reviews
Rating 2 - Terrible. 231 out of 1534 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Great Place
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were absolutely amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here due its close proximity to the passport office. The bed and pillows were so comfortable; and we appreciated the noon time check out. Overall, a pleasant stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good parking, bar and restaurant were good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Julia

Great location, no complaints, comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Betzabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean it was a really nice place to stay there is stuff to do around the area sad that the roof top pool was close
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room layout and it was spacious
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Emelie

Liked: Cleanliness, staff & service
Good breakfast. Long check in line
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff helped with walkable amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

AURORE

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with balcony , well positioned downtown Dallas to visit
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Staff was very nice, room was clean and nice. The only issue is parking if you have a full size truck it will not fit in parking garage and you have to park in public parking 2 blocks away
Stayed 1 night in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was fine, view was nice, staff is friendly
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, great views, very clean hotel. All staff nice and especially the waitress, I dint catch his name all i remember he said he was from Argentina. He was so kind, he had very amazing service skills. Thank you
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony view was nice
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Nathan

Liked: Staff & service, amenities
Fine place to stay a few nights, but felt outdated and just okay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good staff and nice stay will be staying here again definitely
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Rida

Disliked: Cleanliness, property conditions & facilities
Horrible stay avoid at all costs
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Internet was great. Friendly staff. The restaurant hostess was mostly vacant
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Ciera

Disliked: Cleanliness
Be prepared to pay 75 per night deposit and 20 a day parking!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only did the breakfast once during our stay. It was decent but the price is bit high for what they offer.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Stayed 2 nights in Nov 2025