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Element Dallas Downtown East

3.0 star property

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View from property
Free daily buffet breakfast
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
4005 Gaston Avenue, Dallas, TX, 75246
  • Place, American Airlines Center
    ‪5 min drive‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪5 min drive‬
  • Place, Cotton Bowl
    ‪6 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed, Kitchen

Fridge, microwave, coffee/tea maker

Studio, 1 Double Bed, Kitchen

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Kitchen

Fridge, microwave, coffee/tea maker

Executive Suite, 1 Double Bed, Kitchen

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Double Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Double Bed

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About this property

Element Dallas Downtown East

Hotel with free breakfast, near Cotton Bowl
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Element Dallas Downtown East offers 151 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Element Dallas Downtown East. During your stay, you're just a quick walk from Baylor Medical Center at Dallas. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 4-minute drive from Kay Bailey Hutchison Convention Center and a few minutes from American Airlines Center
  • Pets welcome for a fee
Element Dallas Downtown East offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 2025 square feet (188 square meters) and includes a conference center. The business-friendly Element Dallas Downtown East also features a terrace, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Dallas hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (2,025 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Destination fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Dallas Downtown East Hotel
Element Dallas East Hotel
Element Dallas East Dallas
Element Dallas Downtown East Hotel
Element Dallas Downtown East Dallas
Element Dallas Downtown East Hotel Dallas
Element Dallas Downtown East a Marriott Hotel

Element Dallas Downtown East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 772 reviews
Rating 8 - Good. 177 out of 772 reviews
Rating 6 - Okay. 60 out of 772 reviews
Rating 4 - Poor. 31 out of 772 reviews
Rating 2 - Terrible. 35 out of 772 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, and room was very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating, helpful at front desk
Stayed 2 nights in Jul 2025

4/10 Poor

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Stasney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Jul 2025

8/10 Good

Ursula, Porter

Stayed 1 night in Jun 2025

6/10 Okay

Jannet

Stayed 1 night in Jun 2025

10/10 Excellent

Moisés Garcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful experience. Breakfast was great.
Stayed 5 nights in Jun 2025

8/10 Good

Jaime

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Leslie

Disliked: Staff & service, property conditions & facilities, room comfort
As a frequent traveler familiar with the Westin brand, I had high expectations for my stay at Element by Westin. Unfortunately, the experience fell noticeably short of the standards typically associated with the Westin name. From the outset, it was clear that this property lacks the refinement and attention to detail that one expects from a Westin. While the pricing remains consistent with Westin’s premium positioning, the execution feels more budget-conscious than brand-consistent. The accommodations were underwhelming—despite requesting a king-size bed, I was placed in a cramped room with two smaller beds. This not only diminished comfort but also contributed to a sense of disorganization. The in-room amenities further reinforced this disparity. The absence of basic features such as blackout curtains, combined with subpar shower products, gave the impression of cost-cutting rather than comfort. These elements, while small individually, collectively undermine the guest experience and do not reflect the quality and care associated with the Westin name. Overall, Element by Westin feels like a concept that relies heavily on brand recognition without delivering the substance behind it. The label might say Westin, but the experience does not. For the price point, guests are right to expect more in terms of comfort, quality, and attention to detail.
Stayed 1 night in Jun 2025

10/10 Excellent

Baudilio

Business traveller
Liked: Amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

10/10 Excellent

Cheree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for medical care

Great location to Baylor Scott White medical center!
Stayed 1 night in May 2025

10/10 Excellent

Wilky, Conroe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is close to downtown without all the traffic plenty of parking and really clean
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The best place to stay near the hospitals. Super staff!
Stayed 4 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ELIZABETH

Stayed 2 nights in Apr 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay ! Easy check in , comfortable bed, clean room, great stay !!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Element hotel stay

Our stay was great. Friendly staff, clean rooms with a beautiful view of the sky lines. Stayed here to attend a Mavericks basketball game. Would consider staying here again. There is only one thing we were not satisfied with. We were looking forward to the indoor pool. My husband and daughter went in and quickly got out. Water was freezing. We figured the pool was heated or at least warm. A hot tub or heated pool would have made the stay a 10.
Stayed 1 night in Mar 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not enjoy my stay. The website states heated indoor pool and it wasn’t heated and it was too cold to get into too, also the showers have a metal tray over drain so the dripping sound was annoying. Do not recommend staying!
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness
Great
Stayed 1 night in Mar 2025