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Hawthorn Extended Stay by Wyndham Richardson

3.0 star property

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Photo gallery for Hawthorn Extended Stay by Wyndham Richardson

Lobby
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Point of interest
Exterior
Children’s play area – outdoor

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Breakfast included
  • Parking included
  • Gym

Explore the area

Map
250 Municipal Drive, Richardson, TX, 75080
  • Methodist Hospital Campus for Continuing Care
    ‪8 min walk‬
  • Eisemann Center for the Performing Arts
    ‪3 min drive‬
  • University of Texas at Dallas
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 King Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Hawthorn Extended Stay by Wyndham Richardson

Family-friendly hotel with free breakfast and a fitness center
A fitness center, an outdoor tennis court, and a seasonal outdoor pool are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Hawthorn Extended Stay by Wyndham Richardson offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, a fitness center, and a seasonal outdoor pool.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hawthorn Extended Stay by Wyndham Richardson, you're just a quick walk from Methodist Hospital Campus for Continuing Care. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes an outdoor tennis court, a gym, and basketball
  • Just a 3-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas
Hawthorn Extended Stay by Wyndham Richardson offers its guests a seasonal outdoor pool, an outdoor tennis court, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 506 square feet (47 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Hawthorn Extended Stay by Wyndham Richardson. Self parking is free.

Smoking is allowed in designated areas at this Richardson hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Basketball
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
The front desk at this property is open daily from 5:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in August and close in September.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hawthorn Extended Stay by Wyndham Richardson.

Property is also known as

Hawthorn Suites Richardson
Hawthorn Suites Wyndham Hotel Richardson
Hawthorn Suites Wyndham Richardson
Hawthorn Suites Wyndham Richardson Hotel

Hawthorn Extended Stay by Wyndham Richardson Reviews

Reviews

6.2
Rating 10 - Excellent. 254 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 150 out of 1000 reviews
Rating 2 - Terrible. 237 out of 1000 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elysian

Liked: Staff & service, property conditions & facilities
Location and people in the office and maintenance are very nice
Stayed 7 nights in Apr 2025

4/10 Poor

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it!

This place is definitely run tf down! I had to plug the refrigerator in. The bathroom doors had holes in the bottom corner of the doors and the molding around the doors looked like a dog had scratched and bit at it. There were spiders and spider webs everywhere. The place was definitely not clean at all. Floors were filthy. A night stand didn’t even have a bottom to in the drawer. Seen a woman hitting a pipe as she walked through the breezeway. When we first got there this creeper old man was watching us unload our things and kids. My husband had to go and confront him.place is super sketchy, super dirty and super run down. Definitely do not recommend. Oh and to get hot water you have to let the water run for 10-15 mins just to get hot water. Insane!
Stayed 2 nights in Apr 2025

2/10 Terrible

Cory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Apr 2025

8/10 Good

Meghan

Stayed 3 nights in Mar 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patio door doesn’t open Many outlets don’t work Stains throughout the place including blood Cobwebs Kitchen Stove is hazardous dirty and the silver is band corroded The vent trey missing Stove and oven dirty Microwave dirty Panty dirty No trash cans Living room Stains and burns throughout carpets upstairs and downstairs Lamps are yellow stains Tv didn’t display anything No phones Lighting is terrible Bathrooms Toilet stains Tub stains and needs to be resurfaced Hair dryer broken and shocks you when you plug it in and causing electrical problems Bottom bathroom door doesn’t close Light fixture has weird black stuff White towels are not white The little vanity chairs and thick of disgust The smell of mold and stale cigarettes it’s you when you first walked in
Stayed 2 nights in Mar 2025

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and 2/10

The room was horrible stuff was falling apart, dirty, the bed was wobbly and harder than a rock. It was dirt everywhere. Remote didn’t work dishwasher was broken had a horrible smell. Light future next to the bed was in 3 pieces, the outlet on the fixture didn’t work. It was dirt in the freezer and fridge and on top of the fridge itself. I inlet stayed one night to to a horrific smell of weed late night of my check in and the whole day Friday while I was in the clock. So I checked out a whole day early. I do not recommend and will not be staying here ever again.
Stayed 2 nights in Mar 2025

4/10 Poor

Yu-Shen

Spell of weed is too strong
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

4/10 Poor

Heidi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are very out dated. Lights and plug outlets did not work properly
Stayed 2 nights in Mar 2025

2/10 Terrible

Sydne

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the absolute worst the staff and especially the people at the front desk. Never want to give a refund when you walk into the room and realize there are cockroaches everywhere and bedbugs mold in the air vents food behind the beds. Just absolutely disgusting holes with cigarette burns in the blankets And then they want to charge $40 if you check in early when the room was only 60 they just tried to take your money and not even worry about your comfortable stay or even respectable very rude people I would not suggest.
Stayed 2 nights in Feb 2025

10/10 Excellent

Madeline

Stayed 1 night in Jan 2025

6/10 Okay

Frank

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Leslieanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Kheyahn

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room wasn't clean & decor was kept up & broken when I arrived.
Stayed 3 nights in Jan 2025

2/10 Terrible

Kevin

Stayed 6 nights in Jan 2025

8/10 Good

Kenneth

Stayed 1 night in Jan 2025

2/10 Terrible

Carrie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is unbelievably rude no hospitality zero

It was the most low budget hotel. The staff are rude and they threaten to take your deposit for everything. You can not have company it's posted on the desk. My children could not see me.
Stayed 1 night in Jan 2025

8/10 Good

Tanisha

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delighted

Delightful
Stayed 1 night in Dec 2024

4/10 Poor

Derek

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Drug dealing in the parking lot, neighbors smoking indoors
Stayed 7 nights in Dec 2024

8/10 Good

Michael

Liked: Property conditions & facilities
It was a good safe stay.
Stayed 10 nights in Dec 2024

2/10 Terrible

Lane

Liked: Staff & service
Disliked: Property conditions & facilities
The room looked nothing like the website. Lots of crime surrounding and on the premises. Rooms were in terrible condition and smelled awful. I got a smoke free room and when I walked in the entire room smelled like cigarettes
Stayed 10 nights in Dec 2024

10/10 Excellent

Leah

Stayed 1 night in Nov 2024

8/10 Good

Sharmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024