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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
4321 Communications Dr, Dallas, TX, 75211
  • Kay Bailey Hutchison Convention Center
    ‪8 min drive‬
  • American Airlines Center
    ‪9 min drive‬
  • Dallas Market Center
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Comfort Suites West Dallas - Cockrell Hill

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (894)
The price is €98
for 1 room
includes taxes & fees
13 May - 14 May
Comfort Suites West Dallas - Cockrell Hill

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel in Dallas with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG. During your stay, you'll be close to Dallas Market Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Kay Bailey Hutchison Convention Center and 9 minutes from American Airlines Center
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites DALLAS WEST by IHG also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Dallas hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 825 reviews
Rating 8 - Good. 261 out of 825 reviews
Rating 6 - Okay. 78 out of 825 reviews
Rating 4 - Poor. 35 out of 825 reviews
Rating 2 - Terrible. 37 out of 825 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jen

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

ROSAURA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel looks and smell like new, I loved the fact that is kind of secluded, so it was quit and prefect to rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean the bed was super comfy breakfast was great loved the pool being open till mid night
Stayed 3 nights in Jan 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

alba

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excelent. check in fast no problems
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cotton Bowl attendees

Good breakfast. Friendly staff. Clean rooms and dining area. Pump on shampoo dispenser was broke and I failed to tell staff otherwise they would have taken care of it.
Stayed 2 nights in Jan 2025

4/10 Poor

Tyrone

Stayed 1 night in Dec 2024

8/10 Good

darci

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

The hotel was clean and comfortable. Breakfast options were good. The staff I did come in contact with were friendly. The Tred mill was stuck in the incline position though.
Stayed 4 nights in Jan 2025

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Amazing stay, the only thing needs to be clean better.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anabel

Stayed 2 nights in Jan 2025

8/10 Good

César G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The check in employee was very nice. The breckfast was very good. The pool was too cold to swim in and the hot tub was closed off "under maintenance ". We had to get linnen for the pull out sofa ourself. They gave us free snacks for the inconvenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property in a convenient area.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay a lot of places around. I would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Toribio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great. I wanted to use the indoor pool but it was not heated
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The first room the tv didn't work then they let me charging the room to a different room for the same price.
Stayed 2 nights in Dec 2024

8/10 Good

jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Only negative is that they didn’t have enough luggage carts. There were only 2 when we checked in and none available when we checked out.
Stayed 2 nights in Dec 2024

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Meh

The lady at the front desk was absolutely amazing! However, there were children running through the lobby from the pool unaccompanied by any supervision. The floor was constantly wet with no wet floor signs. At one point, the two elevators were out of service, which is very inconvenient since my mother just had knee replacement surgery. We were very underwhelmed by our stay and very unimpressed by everything except the lady that checked us in.
Stayed 1 night in Dec 2024

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024