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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Exterior
Free daily continental breakfast
Property entrance
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
11331 West Kingsley Road, Dallas, TX, 75238
  • Place, Regal UA Galaxy - Dallas
    ‪1 min drive‬
  • Place, Galleria Dallas
    ‪9 min drive‬
  • Place, American Airlines Center
    ‪20 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG. During your stay, you'll be close to Topgolf Dallas. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 11 minutes by car from Galleria Dallas and 11 minutes from Lake Ray Hubbard
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 929 reviews
Rating 8 - Good. 193 out of 929 reviews
Rating 6 - Okay. 93 out of 929 reviews
Rating 4 - Poor. 61 out of 929 reviews
Rating 2 - Terrible. 59 out of 929 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Clean room and staff was friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing experience staff very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was clean they were courteous excellent stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Easy check-in, lucky enough to check in early. Clean room, new, clean hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to spend the night and the staff is very kind
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities
Very nice staff. Very helpful! Great amenities as well. The free breakfast was an unexpected plus!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness
Rooms seem to have degraded since my last stay. Staff is nice
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff at check in was friendly. Bed was comfortable. However, the air conditioning did not work well, the shower did not have very good water pressure, ice machine on our floor did not work, and no coffee machine in room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

finley

Liked: Cleanliness, staff & service, amenities
the staff was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karem

Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay, easy access to the highway. Comfortable beds. Would stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, rooms were clean. Only drawback was breakfast was bland but i think that might be a me thing lol.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Olaguer

Liked: Cleanliness, staff & service, property conditions & facilities
All around we had a comfortable stay .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tekievya

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mirriah

Liked: Staff & service, property conditions & facilities
Rooms were nice and clean, staff was friendly and helpful, breakfast was delicious many breakfast options, air conditioning worked very well.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

IRASEMA

Liked: Cleanliness, amenities, property conditions & facilities
Is a very good staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeff

Liked: Staff & service
The staff was very friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great
Stayed 2 nights in Oct 2025
Verified

8/10 Good

James

Liked: Cleanliness
Property is a bit ‘tired’ the last time I stayed. Typically come every three months to visit my son. Staff is nice and courteous always. Maid service was slow and had to go to desk at night to ask for towels. Door in bathroom inside room would not stay closed. Just little things that were not a problem before
Stayed 3 nights in Feb 2026
Verified

8/10 Good

G S

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a business stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

KALUNGA

Great place
Stayed 2 nights in May 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
They should have smart TVs in the rooms, and another thing, when we were leaving my girlfriend slipped and fell at the exit because there was a problem with a water leak and it was slippery.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tekievya

Liked: Cleanliness, amenities, property conditions & facilities
Eveything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Sep 2025