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Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
Exterior
Property amenity
1 bedroom, in-room safe, desk, blackout curtains
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2001 E President George Bush Hwy, Plano, TX, 75074
  • Place, CityLine
    ‪20 min walk‬
  • Place, University of Texas at Dallas
    ‪7 min drive‬
  • Place, Plano Convention Center
    ‪8 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Single Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Cambria Hotel Richardson - Dallas
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
The price is €85
includes taxes & fees
30 Nov - 1 Dec
Cambria Hotel Richardson - Dallas

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson by IHG gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes tennis courts and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, bad customer service.

This is a great hotel. It is clean, the room is spacious, bed is comfortable. The location ia right next to the Georgebush tollway so make travel easier. One bad thing to say about this hotel are the front desks. No customer service whatsoever, rude and dismissive.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2025

10/10 Excellent

Donglim

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

JESSE

Stayed 2 nights in Aug 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was a bad smell coming from the hallway where the elevators are. It might be because of humidity (no air conditioning in that area).
Stayed 1 night in Jul 2025

10/10 Excellent

wendwossen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home.
Stayed 1 night in Jul 2025

6/10 Okay

Marsha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff not friendly at all! Not a hello not a thank you not a goodbye! We e stayed here before and the person last time was the same so I don't think we will come back!
Stayed 1 night in Aug 2025

10/10 Excellent

Shiju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Thank you
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Pros: spacious, comfortable mattress, relatively clean rooms. Cons; The hotel had an African American group of teenager guests and they run, screamed, squealed and slammed doors until 3 am in the morning. Saying that breakfast they was disgusting is an understatement. Highway noise. Front desk people not costumer service inclined. Housekeepers with no manners. Not using Holiday Inn ever again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rakeida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay here this summer and I’ve loved it each stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast at a Holiday Inn Express since the Green Mountain Drive facility in Branson, Missouri. Absolutely excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Sreekanth

Travelled with family
Liked: Cleanliness
Good experience
Stayed 2 nights in Jul 2025

6/10 Okay

Taran

Disliked: Staff & service, amenities, property conditions & facilities
The majn doors lock after 1030ish..I had to wait outside at midnight after a flight for over 5 minutes with practicaly no lighting for someone who wasn't an employee- but a guest open the door from the inside. Then at breakfast you are bot allowed to eat in your room! you have to eat it in the overcrowded loud cafe ( I was going to have to stand up literally) I grabbed a muffin and left. I will never stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denzell

Liked: Cleanliness, amenities
Pristine property and extremely helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
I’m
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Amenities
Great place!
Stayed 2 nights in Jun 2025

10/10 Excellent

Reyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Clean rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

chi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

rod

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The beds were small and uncomfortable. They did not have extra pillows to use with the pull out couch. The hallways and surrounding rooms were noisy well into the night (11 pm., midnight, etc.) Oh, and the room wasn’t available when we got there. It still needed to be cleaned. It was after 5 pm when check in is 3. I wouldn’t stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohamed

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2025