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Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
Indoor pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    ‪20 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • Plano Convention Center
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Single Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

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About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson by IHG gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes tennis courts and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 5 nights in Mar 2025

8/10 Good

Jacob

Stayed 3 nights in Mar 2025

4/10 Poor

jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

disappointing stay

This was a very disappointing stay. Despite it raining outside and terrible weather, the front desk refused to give my wife a late check out. Then when she did check out, they would not hold her bags at the front desk for an hour or so. On top of that, when she asked to walk on the treadmill in the workout facility (which was completely empty), the front desk said she couldn't because she was checked out. AND they were rude about it. This will not be a place we stay going forward.
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reserved this room for 5 people, 2 adults and 3 kids. The pull out sofa was broken and the room didn’t have extra sheets, pillows or blanket for it. With it being broken, I wasn’t letting anyone sleep on it. So all 3 kiddos had to pile on the queen bed. The bathroom sink, the plug for the sink was broken and the water drained very badly. Don’t believe we will stay at this location again.
Stayed 1 night in Mar 2025

10/10 Excellent

jasmin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!

Amazing!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sherry

Stayed 1 night in Mar 2025

10/10 Excellent

Zala

Stayed 1 night in Mar 2025

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Denisha

Stayed 3 nights in Feb 2025

6/10 Okay

Jodi

Travelled with family and small children, Business traveller
Disliked: Staff & service
My husband is wheelchair bound, unable to stand at all. We were down in Texas for therapy and brought our two kids with us. Staying with you for 5 nights. I booked an accessible room that showed a shower bench. Upon entering the room non of that was in there. The front end told me the only accessible room is a king size bed. How do you expect a FAMILY with a husband in a wheel chair to stay ONLY in a room with a king size bed.. you need to broaden your accessible options and offer two queen beds with a roll in shower. It was the worst experience we ever had. Once we finally found something the bathroom door was broke and the blinds didn’t work. The pool smelled like fungus so my two kids could swim for two days until it was cleaned.
Stayed 5 nights in Mar 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with kids pool was heated
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just nice
Stayed 1 night in Mar 2025

10/10 Excellent

aracely

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly room was clean and very comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Sergeo Motsou Tamekong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rameeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Weihua

Liked: Cleanliness, staff & service, property conditions & facilities
G o o d
Stayed 1 night in Dec 2024

4/10 Poor

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Couldn't enjoy the breakfast because of the amount of people, didn't get to use the pool and was harassed by some of the other guests by being intoxicated
Stayed 2 nights in Feb 2025

10/10 Excellent

Laquitha

Everything about the hotel was excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

TASFIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Adan

Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Business traveller
Liked: Property conditions & facilities
Very accommodating and quiet. Staff friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Paulina

Stayed 1 night in Feb 2025