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Hyatt Place Dallas / The Colony

3.0 star property

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Photo gallery for Hyatt Place Dallas / The Colony

Terrace/patio
Lobby lounge
Exterior
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5200 Memorial Drive, The Colony, TX, 75056
  • The Colony Five Star Complex
    ‪3 min walk‬
  • Hawaiian Falls The Colony
    ‪8 min walk‬
  • Grandscape
    ‪8 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Room (2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room (2 Queen & 1 Sofa Bed)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room (High Floor, 2 Queen & 1 Sofa Bed)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Dallas / The Colony

Hotel in The Colony with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Dallas / The Colony. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Legacy West and 6 minutes from The Shops at Legacy
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Dallas / The Colony offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 22691 square feet (2108 square meters) and includes conference space. A library, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place Dallas / The Colony. Self parking is free.

This 3-star The Colony hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Dallas / The Colony has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 22,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 45.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Dallas Colony Hotel
Hyatt Place Dallas Colony
Hyatt Place Dallas The Colony
Hyatt Place Dallas / The Colony Hotel
Hyatt Place Dallas / The Colony The Colony
Hyatt Place Dallas / The Colony Hotel The Colony

Hyatt Place Dallas / The Colony Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Perfect for a short visit.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mechelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, very reasonable price, friendly staff. Little league baseball less than two minutes away, top golf across the street but you could not hear anything.
Stayed 1 night in Mar 2025

6/10 Okay

kirk, Odenton

Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Stayed 1 night in Mar 2025

2/10 Terrible

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in staff was very incompetent or is running a scam on customers. They charged my card for two nights, with two deposits and random charges of $19.50, and $12. I used Expedia to prepay my reservation for a one night stay. When I call no one seems to get back to me or refund the extra charges. Very strange behavior for a hotel.
Stayed 1 night in Feb 2025

2/10 Terrible

Bridgette

Stayed 3 nights in Feb 2025

10/10 Excellent

Shawna

Stayed 2 nights in Feb 2025

8/10 Good

Salina

Stayed 1 night in Mar 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and free breakfast!
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding here!
Stayed 2 nights in Feb 2025

6/10 Okay

Phuong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Staff & service
I got there a little early after driving there from six hours away. Was told that I could not check in until 3. So we went and had a late lunch then went back to check in at 4:30 and was told I could not check in because they gave my room away and I would either have to down grade to a different room or wait for another room to be cleaned. House keeping wasn't very helpful. We asked for extra clean face towels and was only given bath towels. When receiving the extra towels we asked the housekeeper to take the dirty towels and she just turned around and walked away. Breakfast area doesn't offer very many sitting spots so we had to sit on a sofa with our plate in our laps to eat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very short weekend

Great location, good parking, comfortable stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ravindran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had an extreme weather situation on our day of arrival so I called the front desk to explore options. The front desk manager was very rude and did not show any empathy. The breakfast had minimal options too. Otherwise, the room was comfortable and we did not face any issues. However if the staff is not friendly, it makes it hard to chose that hotel again!
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room at an affordable price, perfect for a night or two when traveling for business.
Stayed 1 night in Feb 2025

10/10 Excellent

Nora, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place and bed was comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Feb 2025

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While the staff we encountered were all very nice, I was disappointed that since my son used the sofa bed we asked for some blankets for him since it was only 29 degrees out. They gave us one very thin sheet and said that’s all they had. Our neighbors were incredibly loud and we also had no microwave. Also it would have been nice if it had a hot tub. But those were not things I thought about checking before booking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Garrion

Stayed 1 night in Feb 2025

8/10 Good

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Not once did i hear any noise from the hall, above, nor next to my room. I just wish the room had a microwave. Also, no matter where i plugged my phone, it took 4 hours to charge. I'd dear return though!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sohail

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

We love staying at this Hyatt. Staff is very friendly and accomodating. The rooms are spacious, comfortable, clean, and smell good. Excellent stay!
Stayed 2 nights in Jan 2025