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Hyatt Place Dallas / The Colony

3.0 star property

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Photo gallery for Hyatt Place Dallas / The Colony

Terrace/patio
Lobby
Exterior
Lobby lounge
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

View in a map
5200 Memorial Drive, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪3 min walk‬
  • Place, Grandscape
    ‪8 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(82 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room (2 Queen & 1 Sofa Bed)

9.0 out of 10
Wonderful
(33 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room (High Floor, 2 Queen & 1 Sofa Bed)

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

7.8 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Dallas / The Colony

Hotel in The Colony with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Dallas / The Colony. During your stay, you're just a quick walk from Topgolf The Colony. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from The Shops at Legacy and 7 minutes from Stonebriar Centre Mall
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Dallas / The Colony offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 22691 square feet (2108 square meters) and includes conference space. A library, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place Dallas / The Colony. Self parking is free.

This 3-star The Colony hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Dallas / The Colony has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 22,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 45.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Dallas Colony Hotel
Hyatt Place Dallas Colony
Hyatt Place Dallas The Colony
Hyatt Place Dallas / The Colony Hotel
Hyatt Place Dallas / The Colony The Colony
Hyatt Place Dallas / The Colony Hotel The Colony

Reviews

Hyatt Place Dallas / The Colony Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1009 reviews
Rating 8 - Good. 216 out of 1009 reviews
Rating 6 - Okay. 94 out of 1009 reviews
Rating 4 - Poor. 50 out of 1009 reviews
Rating 2 - Terrible. 46 out of 1009 reviews

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place when in The Colony

One of our go-to places when we are in the area. Tamara at the check-in desk is probably the best customer service agent I have ever interacted with. Give that woman a raise, she goes above and beyond.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Skyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever!

Checked into room, and noticed we were given a room with a big mold stain in the ceiling. Also the room smelled wet, and the floors/carpet WERE wet! They moved us to another room that was in the SAME condition! So moldy smelling that after about an hour we had to just leave because I started having breathing problems.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right next to top golf!
Stayed 1 night in Aug 2025

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Swaroop, Lynchburg

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Good clean hotel.
Stayed 1 night in Aug 2025

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was an overall excellent experience. The only area lacking just a little was the breakfast bar!
Stayed 1 night in Aug 2025

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay! Nice and clean ! Everyone was attentive made me feel like at home! Everywas close by! I will for sure go back again!
Stayed 2 nights in Aug 2025

2/10 Terrible

Halston

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold in Room

The room was very sticky and had a very weird smell. The floor was very slick as it felt like there was baby oil on the tile. The bed was very damp and the sofa was sticky and felt like it had moisture all over it. There was mold all over the AC vent and on the ceiling it’s very harmful for my young children.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Will stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Liked: Amenities
Very nice stay, enjoyed the breakfast and pool. Close to shopping and restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Byung Kyu, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Nabarun

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Their service was awful. I don't recommend anyone to stay in that hotel. Manager was rude. They did not clean our room. Bathroom shower leakage. Poor communication. We did not know BF ends at 9 am and we went right at 9 am and they denied service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Andrea

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not sure what the issue was and my trip was fast so I did not report to the front desk. But the whole room felt moist. Carpet Floors sticky to a bare foot. Tile super slick as if wet. Even the sheets felt wet to the touch.
Stayed 1 night in Aug 2025

8/10 Good

Clara

Stayed 2 nights in Aug 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JOSHUA

Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025