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Hyatt Place Dallas/Garland/Richardson

3.0 star property

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Photo gallery for Hyatt Place Dallas/Garland/Richardson

Free daily buffet breakfast
Terrace/patio
Front of property
Interior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪3 min walk‬
  • Place, Hawaiian Falls Garland
    ‪17 min walk‬
  • Place, Firewheel Golf Park
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(93 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Tru by Hilton Garland Richardson
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is €75
includes taxes & fees
30 Mar - 31 Mar
Tru by Hilton Garland Richardson

About this property

Hyatt Place Dallas/Garland/Richardson

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Dallas/Garland/Richardson offers 153 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place Dallas/Garland/Richardson gets high marks from our customers. During your stay, you're just a quick walk from Curtis Culwell Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Gallery Cafe
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Lake Ray Hubbard and 13 minutes from University of Texas at Dallas
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Dallas/Garland/Richardson offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1080 square meters) and includes a conference center. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hyatt Place Dallas/Garland/Richardson. Self parking is free.

This 3-star Garland hotel is smoke free.

Guests are served free buffet breakfast daily.
Gallery Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Dallas/Garland/Richardson
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Hotel Garland
Hyatt Place Dallas Garland Hotel Garland
Hyatt Dallas Garland Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Tarminee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful comfortable fabulous breakfast easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Ronda

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet, comfortable and clean! Love the selection for breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Clean, very comfortable. Staff was wonderful. Enjoyed our stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Kimberly

Liked: Amenities
Room was ok…room too bright at night-Need better night shade.. could not get front desk on phone.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

2/10 Terrible

Tabatha

Disliked: Cleanliness, staff & service, amenities
Hyatt Stay Review Our recent stay at the Hyatt was unfortunately disappointing. Upon arrival, we were placed in a room where the heater literally fell apart, leaving us uncomfortable. The bed was in terrible condition—almost as if the springs were popping through—which made it impossible to get a good night’s sleep. Walking through the third-floor hallway was equally unpleasant. It was filthy, with food scattered everywhere, giving the impression that cleanliness and upkeep were not a priority. To make matters worse, we had to specifically request fresh towels, which should have been a basic amenity provided without asking. While Hyatt is known for its reputation and hospitality, this experience fell far short of expectations. The lack of maintenance, cleanliness, and attention to guest comfort made our stay frustrating rather than relaxing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Breakfast was good - you could order eggs how you liked, there were plenty of dish options (fruit, oatmeal, pancakes, sausage & peppers, yogurt, toast). For being right by the freeway I didn’t hear traffic noise in my room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
room was amazing, check in was quick and easy, as well as check out. All staff were extremely friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff quite welcoming, esp. Ryan. A tiny downside, only, was that our glassware was never renewed during our six-night stay. The bed was quite comfortable, and the breakfast was decent. We will stay here again!
Stayed 6 nights in Nov 2025

8/10 Good

Landree

Stayed 4 nights in Nov 2025

8/10 Good

Lelan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was okay It did take a while to get hot water to 6th floor
Stayed 5 nights in Nov 2025

8/10 Good

Aamna Abdulrahman

Stayed 4 nights in Nov 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I wasnt able to use my fire stick
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay will look forward in staying again.
Stayed 2 nights in Nov 2025

10/10 Excellent

luke

Stayed 1 night in Nov 2025

10/10 Excellent

Demarcus

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Stayed 1 night in Nov 2025

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Great stay property alittle shappys carpet torn by elevator. Room had a funky smell overall good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Nov 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
We have stayed in this hotel every year for years when we come to watch the state volleyball tournament and have always been able to give it 5 stars. This year we were a little disappointed. The room coffee pot was malfunctioning. The mattress had a bad sag and needs replaced. The “hot” breakfast was lukewarm.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mizael

Stayed 2 nights in Nov 2025

4/10 Poor

Tariq

Stayed 1 night in Nov 2025

10/10 Excellent

angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was pleasant and easy
Stayed 1 night in Nov 2025

8/10 Good

Liz

Stayed 1 night in Oct 2025