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Hyatt Place Dallas/Grapevine

3.0 star property

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Photo gallery for Hyatt Place Dallas/Grapevine

Free daily continental breakfast
Outdoor pool
Premium bedding, down duvets, desk, laptop workspace
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free airport shuttle

Explore the area

View in a map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Grapevine Mills Mall
    ‪12 min walk‬
  • Gaylord Texan Convention Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(25 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(105 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down duvets, desk, laptop workspace

Room, Accessible

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(124 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Dallas/Grapevine

Hotel with free breakfast, near Grapevine Mills Mall
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place Dallas/Grapevine gets high marks from our customers. During your stay, you'll be within walking distance of Grapevine Mills Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 13 minutes by foot from Grapevine Mills Mall and a 4-minute drive from Gaylord Texan Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Dallas/Grapevine offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Dallas/Grapevine. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3-star Grapevine hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Dallas/Grapevine offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Hyatt Place Dallas/Grapevine Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 655 out of 1217 reviews
Rating 8 - Good. 285 out of 1217 reviews
Rating 6 - Okay. 168 out of 1217 reviews
Rating 4 - Poor. 60 out of 1217 reviews
Rating 2 - Terrible. 49 out of 1217 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tammie

Travelled with partner
Liked: Cleanliness
The room itself was nice and roomy. Bed was comfortable. Shade on window was ripped. In the hallway on 5th floor we noticed exposed wiring. Very tacky. Eggs and potatoes were not good.
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Travelled with family

Didnt ask for a handicap room

First of all they gave us a handicap room and it was very oddly shaped. Sink was in the bedroom area. The soap was used and put back in the cover it came from. Just not very clean but it was tolerable.
Stayed 1 night in Jun 2025

8/10 Good

Lenora

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Esther

Liked: Cleanliness, amenities
The entire staffs were friendly and attentive!
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wish they had a hot tub
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well maintained
Stayed 3 nights in Jun 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice place to rest
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa, Rohnert Park

Liked: Cleanliness, amenities, property conditions & facilities
Great Room!! Love the the amble space
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in May 2025

4/10 Poor

Yxiam

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean or friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Having a big mall and eating options near was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Snapon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight after delayed flights. The young lady who checked us in was an absolute Rockstar. It was vlean and quiet and the shuttle was on time and easy to get back to the airport to get our rental. Would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Hiroaki

Stayed 4 nights in May 2025

2/10 Terrible

Luis, Guadalupe, San Jose

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I've been an Expedia user for many years... but I've never been treated so poorly at a hotel for booking through this site. I found a cockroach in my room the moment I walked in. I couldn't sleep because the air conditioning unit was so loud it sounded like a truck was inside the room. The nightstand lamp never turned off, so I had to loosen the bulb. I didn't leave because I was coming off a very long flight from China and was too tired to look for another hotel. What I was told was to book directly through Hyatt's website next time. I didn't know that bookings made through Expedia are low-class. And I'd never seen a Hyatt hotel in such poor condition.
Stayed 1 night in Jun 2025

8/10 Good

Casey

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly
Stayed 3 nights in May 2025

10/10 Excellent

logan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, and the front desk persons were pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Mellissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very comfortable and the staff were great.
Stayed 5 nights in May 2025

2/10 Terrible

Francisco

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was a roach around breakfast and a leak from the ceiling in the breakfast area
Stayed 1 night in May 2025

4/10 Poor

amanda

Travelled with partner
Disliked: Cleanliness
I’m not usually one to complain but I feel that I need to give a heads up to others coming to stay at Hyatt in Grapevine. We saw giant (and I do mean giant!) cockroaches 4 separate times during our 3 night stay: 1 in our room, 1 by the elevator, 1 close to the dining area, and 1 by the ice machines. 3 of those times were during the day. Also, we were originally put on the 6th floor (top floor) and our room was very hot. The air conditioner couldn’t cool it down and we were sweating so we were moved to the 3rd floor. It was better but still felt a little warm. It seemed the air conditioners struggled to cool. We had other smaller complaints but those I can overlook. During check out, the guy that helped us was very nice and did try to make things better by removing the cost for one of our nights. Unfortunately, I won’t be returning to this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

jessica

Travelled with family
Our stay was great, room was clean, staff was friendly. Quick and easy check in and out.
Stayed 3 nights in May 2025

10/10 Excellent

Ana Lyn

Stayed 2 nights in May 2025

10/10 Excellent

Corey

Stayed 1 night in May 2025