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NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Exterior
Bar (on property)
Terrace/patio
Presidential Suite, 1 King Bed
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
8201 Preston Rd, Plano, TX, 75024
  • Place, Stonebriar Centre Mall
    ‪17 min walk‬
  • Place, Legacy West
    ‪3 min drive‬
  • Place, The Shops at Legacy
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(107 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Boutique hotel with a sauna connected to a shopping center in Plano
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. During your stay, you'll be connected to a shopping center, and within walking distance of Stonebriar Centre Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from Legacy West
  • Cats and dogs welcome for a fee
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. For a fee, parking is available. A complete renovation of NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was completed in June 2020.

Smoking is allowed in designated areas at this 3.5-star Plano hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
LOFT Kitchen & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 20 for adults and USD 4 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 to 20 for adults, and USD 4 to 20 for children
  • Self parking fee: USD 10 per day
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 602 out of 1005 reviews
Rating 8 - Good. 181 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I did not have breakfast. The front desk staff was nice & helpful. The maintenance guy that came to my room to fix the tv, which was never fixed, said he was going to go “check a switch” & would come back. This was @ 9:00 pm & by 9:45 he still was not back. I called downstairs & told the front desk guy to cancel him coming back. Really frustrating & ridiculous! The tv guide on the tv does not match the channels. I found ABC on the on screen guide, clicked it but it was not ABC but the History Channel. None of the tv stations were correct. The guy who came to my room had no idea what the hell the issue was or how to fix it! Also, there was no thermostat on the wall—was completely gone. Only way to control a/c was on the unit itself & “auto” did not work. I had to turn it down to 61 to get the room cooled down. A very disappointing & frustrating stay! Will not ever do a NYLO property again.
This is a photo of the place on the wall where the thermostat should have been. The desk guy had no idea there were not thermostats in the room. Gave some statement about maintenance guy or manager said it was not wired. Really a very poor answer.
Stayed 1 night in Sep 2025

8/10 Good

Kentoria

Stayed 3 nights in Sep 2025

2/10 Terrible

Dylan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
In our room, the blinds couldn’t roll up, so we were either stuck in pitch blackness or had to rig it to sit diagonal in the window to allow some light in. The color was almost out on the tv making it impossible to see. The bathroom door is one of those sliding barnyard doors and it wouldn’t close all the way, so if you were laying on the bed, you could see whoever was using the bathroom in all their glory. The shower itself has a half dome that you can see the outline of whoever is taking a shower if the light is on in the bathroom. They tell you that you need a parking decal to park there, but fail to tell you that you have to pay to park for every day that you are there. The concession area was not stocked for the three days that I stayed there, so if I needed medicine or snacks late at night, I was out of luck. The pool was closed during our stay for unknown reasons. Would not recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Desere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel. It was clean and very relaxing. Didn't get to try the amenities but overall happy with my stay
Stayed 2 nights in Sep 2025

10/10 Excellent

April

Stayed 2 nights in Sep 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are cute. But the little ac unit was not cutting it. We were warm most of the time. Service was friendly. It’s definitely good for couples.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff checked in each day via text messaging and actually interacted with text, not just a generic message. Hotel is so cute, I loved the decor. My room smelled subtly of essential oil (sandalwood?), great touch. Parking was easy and plentiful. So much shopping and eating options in the area. This was perfect for me in my down time. I highly recommend this hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Kusal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Floor was broken
Stayed 2 nights in Sep 2025

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, staff & service
Unfortunately they were renovating the property so it was super loud even on a weekend all day until 7pm. Also there was quite a terrible smell that was on the hallways. Resembling damp mildew/ mold.
Stayed 1 night in Sep 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

I love this hotel, the staff are always friendly the rooms are spotless, the car parking is cheap and plentiful and they have the comfiest beds!
Stayed 1 night in Sep 2025

8/10 Good

Lachanel

Stayed 1 night in Aug 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
I had to pay $10 to park in the parking lot of the hotel which I consider to be ridiculous.
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Polite staff and clean rooms.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 2 nights in Aug 2025

8/10 Good

Charlie

Stayed 1 night in Aug 2025

4/10 Poor

Justin

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus, Santa fe

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Joewell

Liked: Cleanliness, amenities
N/a
Stayed 1 night in Aug 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They perfectly captured the NYC factory grunge look. Surprisingly loud, given the concrete walls and ceilings, but the bed was comfortable.
Stayed 2 nights in Aug 2025