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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

Enjoy cooking and dining in this well-equipped kitchen with a coffee machine, refrigerator, microwave, and ample counter space.
Stay fit on the go with a fully equipped fitness room featuring a stationary bike, treadmill, and elliptical machine.
Relax in a spacious bathroom with a bathtub, shower area, and potted plant.
Classic hotel room with a large bed, wooden nightstand, and leather sofa.
Guests can enjoy a convenient stay at this motel with a central entrance and balconies on each floor.

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Dallas - Cityplace. During your stay, you're just a quick walk from Knox-Henderson Shopping District. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Buzz Brew
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from American Airlines Center and a few minutes from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 157 out of 1000 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ward

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Quanita

Business traveller
Liked: Cleanliness
Disliked: Staff & service
This property is in an area under construction which makes it difficult to access. The staff was not very kind, and they “lost” a package of mine. There was a lot of noise and the property could use and update.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was sketchy in a sketchy area. The bed sheets had stains, the shower head was rusty, the microwave light blinked all night.....
Stayed 2 nights in Apr 2025

2/10 Terrible

Blake

Stayed 1 night in Apr 2025

10/10 Excellent

Rudy

Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine until around 6 am when the police surround with 4 or 5 swat trucks talking on the bullhorn telling the people in room 215 to come out with their hands up. After they left, I went to get breakfast from the office and it was ok. I didn't understand why I reserved and paid online before my visit, why I still had to give a 100$ deposit.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple Trip

The stay was nice just a little couple trip getaway
Stayed 1 night in Feb 2025

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. Near downtown
Stayed 2 nights in Apr 2025

8/10 Good

Jack

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great and very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s not what you think. It’s better.

Amazing bed and Shower. Slept through the night with no noise or problems. Bug Free.
Stayed 1 night in Apr 2025

8/10 Good

Harsha

Liked: Cleanliness
Disliked: Amenities
it was okay, nothing more, nothing less
Stayed 1 night in Feb 2025

10/10 Excellent

ARLENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I found this place very clean and close to a restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Rigoberto

Stayed 1 night in Mar 2025

4/10 Poor

Ivan Godinez

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Definitely the overpriced even for the location which is convenient but the quality of the place is not worth. My tv did not work, stains on the bed and the towels.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shearal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

The worst stay ever. I was given a smoking room although I booked non smoking. I didn’t realize it was smoking til after getting settled in and finding burn holes in my sheets. I just thought it smelled like smoke because someone smoking nearby. But it was all in the sheets and upholstery. The place was filthy. Dents in the wall and doors. Broken curtain. Toiletries were half used. Shower had mildew all over. The housekeeping had walked in on me after knocking once and not waiting. Luckily I had the door latched. I would absolutely not recommend this place. Stay far away and spend your money somewhere else.
Stayed 1 night in Mar 2025

2/10 Terrible

Hazal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Disliked: Staff & service

A Bit of Confusion to the Room

When we arrived at the hotel, we were given a room key. However the room was already occupied. The hotel manager went to the room and the occupant was very upset that he was disturbed and then we were given a new room for our stay. A bit of a SNAFU to our overall experience. The room was nice and the stay was good and the manager apologized for the error. A word of advice, please make sure the room that you choose for your customers is open.
Stayed 2 nights in Feb 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was completely missing a smoke detector and there was long brown hair on the restroom floor. We were moved to another room that reaked of marijuana smell…either that or the prior occupant had a skunk in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025