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Sheraton Dallas Hotel by the Galleria

Property class: 4
VIP Access

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Photo gallery for Sheraton Dallas Hotel by the Galleria

A modern lobby with a reception desk, seating area, glass railings, and a staircase.
An outdoor seating area with a bar, tables, and sofas.
A modern hotel room with a sectional sofa, a flat-screen TV, a desk, and a large window offering a city view.
A hotel room with a bed, a sofa, a small table, a chair, a TV, and a large window with a city view.
A modern hotel lobby with a sectional sofa, armchairs, a coffee table, and a decorative chandelier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Dallas, TX
  • Place, Galleria Dallas
    ‪7 min walk‬
  • Place, Valley View Center
    ‪3 min drive‬
  • Place, American Airlines Center
    ‪13 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a chair, and a view of the city through large windows.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view of the city.

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a minibar.

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Traditional Room, 2 Double Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a large window with a city view.

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a large window with a city view.

Junior Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, and a view of the city.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, and a view of the city.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Dallas Hotel by the Galleria

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel by the Galleria offers 317 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Dallas Hotel by the Galleria. During your stay, you're just a quick walk from Galleria Dallas. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Galleria Dallas and 12 minutes from Dallas Market Center
  • Free local-area and shopping center shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Dallas Hotel by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 12 meeting rooms, and coworking spaces. Event space at this hotel measures 500 square feet (46 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Dallas Hotel by the Galleria. An area shuttle within 3 mi and a shopping center shuttle are free. Parking is available for a fee.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Water Fire Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Uncovered parking on site (USD 16 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 per person
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 12 and close September 30.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Galleria Sheraton
Sheraton Dallas Galleria
Sheraton Dallas Galleria Hotel
Sheraton Dallas Hotel Galleria
Sheraton Hotel Dallas Galleria
Sheraton Hotel Galleria
Sheraton Galleria

Sheraton Dallas Hotel by the Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 690 out of 1013 reviews
Rating 8 - Good. 159 out of 1013 reviews
Rating 6 - Okay. 77 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 48 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Will book again!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully kept! The staff was extremely welcoming and helpful! The room was spacious, clean and comfortable! Great location also!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, rooms were nice and parking was safe.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice room with a very comfortable bed. I used the fitness center and was pleased with the variety of equipment.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Deiante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing bad to say about this place at all. Great food, employees, people, and located in a great area , I will definitely go back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Te staff was very nice esp the ppl workin in the dinning area!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chenerya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, property was nice !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar is a plus and the staff is amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was the key factor for me
Stayed 1 night in May 2026
Verified review

10/10 Excellent

zenallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was phenomenal service was amazing especially at the bar loved the cleanliness of my room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jaquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very friendly. Great location and quiet area!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

LeKenya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities
Very clean rooms and friendly staff! Would definitely stay here again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marianne

Clean, beautiful, spacious rooms. Friendly staff and convenient location. Great stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect weekend getaway!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Daija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and if I needed anything, they made sure I got it.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable and the ac was cold just the way we like it 10/10 recommend
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness
The parking is $20
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in customer service was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at this hotel. The front desk staff were always kind, friendly, and ready to help with anything I needed. The rooms were clean, comfortable, and well maintained. The bar and restaurant were excellent — delicious food, great drinks, and wonderful service. I was completely satisfied with everything and would gladly stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Arkan

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and we had a nice stay
Stayed 2 nights in Jan 2026