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SureStay by Best Western Lewisville Dallas

Property class: 3

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A modern hotel room with a sofa, a dining table, a microwave, and a large window with a view.
A room with a window, a refrigerator, and a vending machine.
A Country Inn & Suites by Carlson with a parking lot, a signboard, and a building with multiple windows and a flag.
A small office space with a desk, a black office chair, a microwave, a coffee maker, and a refrigerator.
A modern bathroom with a large mirror, two sinks, a toilet, and a towel rack.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
755 B E. Vista Ridge Mall Dr, Lewisville, TX, 75067
  • Place, The Vista
    ‪5 min walk‬
  • Place, Cinemark Lewisville
    ‪7 min walk‬
  • Place, Gaylord Texan Convention Center
    ‪12 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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includes taxes & fees
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About this property

SureStay by Best Western Lewisville Dallas

Along with a snack bar/deli, this hotel has a business center and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Country Inn & Suites by Radisson, Lewisville, TX offers 62 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Country Inn & Suites by Radisson, Lewisville, TX, you're just a quick walk from The Vista. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • 12 minutes by car from Gaylord Texan Convention Center and 8 minutes from Grapevine Mills Mall
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Country Inn & Suites by Radisson, Lewisville, TX also features a library, concierge services, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this 3-star Lewisville hotel.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Lewisville TX
Country Inn Carlson Lewisville TX
Country Inn Suites by Radisson Lewisville TX
Country Inn & Suites by Radisson, Lewisville, TX Hotel
Country Inn & Suites by Radisson, Lewisville, TX Lewisville

SureStay by Best Western Lewisville Dallas Reviews

Reviews

6.0
Rating 10 - Excellent. 193 out of 1009 reviews
Rating 8 - Good. 213 out of 1009 reviews
Rating 6 - Okay. 172 out of 1009 reviews
Rating 4 - Poor. 191 out of 1009 reviews
Rating 2 - Terrible. 240 out of 1009 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and great stay for the location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shanyls

Disliked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Fatilha

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff was nice.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was nice, there was an unopened beer hidden under a blanket on the shelf and that blanket smelled terrible. The breakfast was mediocre but the room was pretty good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MEW

Liked: Cleanliness, staff & service, amenities
The venue smelled very appealing and pleasing during my stay. The Staff were friendly and prompt when opening the Dinning room for Breakfast.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Shamaya

Liked: Cleanliness, staff & service, amenities
Everything was clean. Nice stay
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast needs some help. Staff was friendly to us. But the hotel across from us had a drug bust. Which I watch and seen all the drugs. My hotel had a fight and the police called.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and polite
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for a family funeral and glad our stay was so good. Great breakfast and nice room, lobby is beautiful
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean environment, much appreciated.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Fabian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not your regular hotel! It seems to be a long term rental hotel! The hallways were filled with trash, the hotel had a strange smell and our rooms were dirty. The bathroom was super dirty! We did not stay there and ended up taking a loss on our money!
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
I was completely embarrassed that I booked a room there for my friend. He said over half of the light bulbs did not work, there were stains on the wall and overall it was filthy! So embarrassed that he had to stay there
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, amenities
Room Dated. Breakfast not stocked food was not kept up. Freshness. Whole hotel very dated.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Leste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Nice stay at this hotel…it’s older, but budget friendly and clean with good service. Would stay again!
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Quanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here a few times. The staff are friendly and the rooms are clean.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Adriana

Liked: Amenities
Great customer service neat and clean and quiet thanks !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location and service
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Mark

Horrible check-in experience. No employee to be found. Had to ring bell finally someone arrived to check us in after approximately 5 minute wait. This was at 8pm Country In and Suites in name only. Breakfast ran out of food. Juice machine n interstate motel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

OSayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Oct 2025