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TRU By Hilton Allen Dallas

2.5 star property

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Photo gallery for TRU By Hilton Allen Dallas

Terrace/patio
Lobby
Lobby
Point of interest
Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1553 N Central Expressway, Allen, TX, 75013
  • Place, Texas Legends Gun Range
    ‪1 min walk‬
  • Place, Allen Premium Outlets
    ‪17 min walk‬
  • Place, Allen Event Center
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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About this property

TRU By Hilton Allen Dallas

Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at TRU By Hilton Allen Dallas. During your stay, you're just a quick walk from Texas Health Presbyterian Hospital Allen. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Eagle Stadium and a few minutes from Watters Creek at Montgomery Farm
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Self parking is free.

This Allen hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 960 reviews
Rating 8 - Good. 154 out of 960 reviews
Rating 6 - Okay. 60 out of 960 reviews
Rating 4 - Poor. 28 out of 960 reviews
Rating 2 - Terrible. 23 out of 960 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kristy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast not many options and could use new toaster that toast after one use not multiple times.
Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. clean. Breakfast good. Would like yogurt.
Stayed 1 night in Dec 2025

10/10 Excellent

Cameron

Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Katera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jared

Stayed 4 nights in Dec 2025

10/10 Excellent

Tony

Stayed 4 nights in Oct 2025

10/10 Excellent

Sonja L.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and orderly. One lamp did not work. Really missed having access to a microwave because afternoon coffee in lobby was only lukewarm. But everything else was exceptional!
Stayed 2 nights in Dec 2025

10/10 Excellent

LECIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend to everyone very clean. Staff is amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was welcoming.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 5 nights in Dec 2025

10/10 Excellent

Kashif

Stayed 1 night in Dec 2025

8/10 Good

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Francisco, Northport

Liked: Cleanliness, amenities, property conditions & facilities
Everything is ok , the room, The service, the breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat the breakfast myself, but I definitely saw that they had all you could want. The location was wonderful! Very close to everything, super safe, quiet, etc. The hotel itself was extremely clean and new-feeling. I will definitely be back if I am back in the area.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Renee

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco, Northport

Stayed 4 nights in Dec 2025

6/10 Okay

Kent

Travelled with partner
The room had an unpleasant odor from the AC. Staff was OK, but not particularly helpful. Coffee/tea 24 hours was promised, but there was no coffee or even hot water after late morning. This was an important deficiency to us because there was no way to heat water or make coffee in the room. Basically a decent but not well run, no frills hotel.
Stayed 4 nights in Nov 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, hotel in general was clean and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 5 nights in Dec 2025

6/10 Okay

Anabella

Liked: Cleanliness
Location
Stayed 1 night in Dec 2025

10/10 Excellent

Eliot

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All staff was very professional, friendly and always willing to help.
Stayed 5 nights in Dec 2025