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The Ritz-Carlton, Dallas

5.0 star property

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Photo gallery for The Ritz-Carlton, Dallas

Exterior
Creator video - submitted by Alessandra Martinez
Terrace/patio
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

View in a map
2121 McKinney Ave, Dallas, TX, 75201
  • American Airlines Center
    ‪8 min walk‬
  • Dallas World Aquarium
    ‪15 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Luxury Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Club Lounge Access)

Club Suite, 1 Bedroom (Club Lounge Access) | Living room

Club Suite, 1 Bedroom (Club Lounge Access)

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Crescent Court

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,002 reviews
The price is €748
includes taxes & fees
30 Sept - 1 Oct
Hotel Crescent Court

About this property

The Ritz-Carlton, Dallas

Luxury hotel with a full-service spa and a 24-hour fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. A manager's reception is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Ritz-Carlton, Dallas offers 218 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Smart televisions come with video-game consoles, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at the Ritz-Carlton Dallas has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they enjoy the room service at The Ritz-Carlton, Dallas. During your stay, you're just a quick walk from McKinney Avenue. A free manager's reception, a full-service spa, and an outdoor pool are available.
  • Enjoy a bite to eat at Fearings, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hydrotherapy, deep-tissue massages, or body wraps at The Spa at the Ritz-Carlton Dallas
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 10 minutes by foot from American Airlines Center and a 3-minute drive from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee
The Ritz-Carlton, Dallas offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 18406 square feet (1710 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Dallas. Parking is available for a fee.

This 5-star Dallas hotel is smoke free.

The hotel hosts a free manager's reception daily.
Fearings - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Rattlesnake Bar - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 6 to 41 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Fearings
  • The Rattlesnake Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (18,406 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Smart TV with premium channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 200 per stay
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 41 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets are accepted at the discretion of the management.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Ritz-Carlton
Ritz-Carlton Dallas
Ritz-Carlton Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas
Ritz-Carlton Dallas Hotel Dallas
Ritz-Carlton Dallas Hotel
Ritz Dallas
Dallas Ritz Carlton
The Ritz Carlton Dallas
The Ritz Carlton Dallas

Reviews

The Ritz-Carlton, Dallas Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 267 out of 321 reviews
Rating 8 - Good. 31 out of 321 reviews
Rating 6 - Okay. 11 out of 321 reviews
Rating 4 - Poor. 8 out of 321 reviews
Rating 2 - Terrible. 4 out of 321 reviews

Reviews

10/10 Excellent

Nahed, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Jun 2025

10/10 Excellent

Terry, Tujunga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen, Glendale

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

10/10 Excellent

Shelley

Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

8/10 Good

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lobby is beautiful but the rooms need updating. The bathtub was old with some missing grout and the shower was small for $1000/night room rate.
Stayed 1 night in Mar 2025

10/10 Excellent

Neisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambience, friendly and professional staff
Stayed 2 nights in Mar 2025

8/10 Good

Victor, key Biscayne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have and will repeat the stay. Price is good for the experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Beautiful hotel, but the staff is so wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal, always there to help make your stay comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bedroom but a beautiful memory.

Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service.
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful however, the commode in our room ran all night. You could not put the AC down far enough to cool the room. For what they charge for this room, it should be stellar condition.
Stayed 1 night in Feb 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with family
Beautiful rooms and professional staff Food excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the restaurant food is awesome
Stayed 4 nights in Nov 2024

10/10 Excellent

rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and excellent customer service, top notch.
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Windermere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic Ritz rooms nicely appointed great spa and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Aug 2024

10/10 Excellent

Alexis, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the rooms were outstanding!
Stayed 4 nights in Aug 2024