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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Lobby
Bar (on property)
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas Market Center
    ‪7 min walk‬
  • American Airlines Center
    ‪19 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with free breakfast, a quick walk to Dallas Market Center
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton Dallas Downtown Market Center gets good marks from our customers. During your stay, you're just a quick walk from Dallas Market Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests like the breakfast and bar
  • 8 minutes by foot from Dallas Market Center and a 2-minute drive from American Airlines Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 531 out of 1144 reviews
Rating 8 - Good. 230 out of 1144 reviews
Rating 6 - Okay. 165 out of 1144 reviews
Rating 4 - Poor. 95 out of 1144 reviews
Rating 2 - Terrible. 123 out of 1144 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Amenities
Wonderful amenities and the people that work there are fantastic!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lindsay Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great value for money and within reach of a lot of great places. Rooms are really nice and spacious.
Stayed 6 nights in Mar 2025

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
can easily hear next door neighbors
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Amenities, property conditions & facilities
The staff were friendly, the amenities were thoughtful and creative. The bed was so comfortable and I really enjoyed my view.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Even thought I paid through Expedia, I was charged at the hotel because it hadn’t loaded properly so now I’m out of $200 until supposedly after midnight. Will not be booking at this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Next time I go to Dallas I will definitely book a room there!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christy, Corsicana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road traffic loud but clean property and room
Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Property conditions & facilities, room comfort

Pics look nice but it really isn’t

We got the room and noticed no couch so I called and found out there’s no cots or couch’s. The window shade was broken and wouldn’t rolled up and there was a loud wind noise coming in through the window. We stayed for an hour and half while we booked another hotel and then left. We paid for this room a few months ago and the pics looked like a nice hotel but I would Never stay there again. So we lost $150 on the room and didnt even stay.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, and great location with plenty of entertainment and food options near by.
Stayed 2 nights in Mar 2025

4/10 Poor

MaggiePrue

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had to pay for parking and no hot breakfast in the morning. roof top was closed down, after being one of the things that attracted the want for the hotel. clean room and grease staff tho!
Stayed 1 night in Mar 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room and bed was good but it was so loud from the freeway. I wanted to switch rooms to the other side but no rooms available. Didn’t sleep well at all
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Romaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michel

Stayed 3 nights in Mar 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay, staff were helpful and courteous.
Stayed 2 nights in Mar 2025

8/10 Good

Magen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful and friendly. Our only complaint was the traffic noise outside the room. Kept us country folk up all night. The room did have two pairs of ear plugs available. We just aren’t used to much noise and wearing them. If I stayed again I would put the ear plugs in.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesshaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Deb

The property was fine, it is surrounded by traffic and they do provide ear plugs and a noise machine but it's not ideal. The rooftop was not open when we visited.
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but TO much noise even with the noise machine they provide. Loved the decor. Great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Paris

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Trenice

Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hand soap dispenser

Only thing I disliked was trying to squeeze the hand soap out of those dispensers. It was difficult for me to even get a drop out. A much older person wouldn’t be able to get any soap.
Stayed 1 night in Mar 2025