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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Reception
Bar (on property)
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas Market Center
    ‪7 min walk‬
  • American Airlines Center
    ‪19 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(67 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(123 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Hilton Garden Inn Dallas/Market Center

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,003 reviews
The price is €96
includes taxes & fees
21 Sept - 22 Sept
Hilton Garden Inn Dallas/Market Center

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with free breakfast, a quick walk to Dallas Market Center
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton Dallas Downtown Market Center gets good marks from our customers. During your stay, you're just a quick walk from Dallas Market Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests like the breakfast and bar
  • 8 minutes by foot from Dallas Market Center and a 2-minute drive from American Airlines Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Reviews

Tru by Hilton Dallas Downtown Market Center Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 564 out of 1173 reviews
Rating 8 - Good. 228 out of 1173 reviews
Rating 6 - Okay. 170 out of 1173 reviews
Rating 4 - Poor. 90 out of 1173 reviews
Rating 2 - Terrible. 121 out of 1173 reviews

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jamesdaniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and the staff was kind and made themselves of service. Would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very trendy looking. Staff was awesome and informative. It was clean and quiet. We got to preview the rooftop bar which is opening to the public on Friday. The views are amazing, staff is excellent and the drinks were superb! I highly recommend Tru!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great I loved it , definitely recommend!!
Stayed 1 night in Jun 2025

4/10 Poor

Doris

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Pet area not maintained

Not good for people traveling with dogs ; dog area outside as tall as a medium size dog ; they charged 75 $ for a pet , they also charge for parking but is totally different open to the street.
Stayed 1 night in May 2025

8/10 Good

Christy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dajai

Stayed 1 night in Jun 2025

10/10 Excellent

Joi

Wonderful front desk service!
Stayed 2 nights in Jun 2025

6/10 Okay

Celines

Disliked: Amenities, property conditions & facilities
Staff were wonderful BUT the first room (202) smelled like urine, I was then switched immediately to 302 which smelled like urine and bathroom sink was clogged. I reported it and no follow up. When I inquired about it on the second day I was switched as they didn't have maintenance working at 5pm on a Sunday. My last room was great ...no urine smell and sink worked!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Clean rooms, quiet couple of nights
Stayed 1 night in Jun 2025

10/10 Excellent

JASON

Stayed 1 night in May 2025

6/10 Okay

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

SEUNGHA GINA

Disliked: Cleanliness, amenities, property conditions & facilities
Unhappy
Stayed 1 night in Jun 2025

10/10 Excellent

ShaDarrius D Watson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, quiet, and staff was amazing and accommodating. This was one of the best stays I’ve had in awhile with no incident. Already looking forward to my next stay here!
Stayed 1 night in May 2025

8/10 Good

Cathy, Abilene

Stayed 1 night in May 2025

10/10 Excellent

Christy, Corsicana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant experience
Stayed 1 night in May 2025

6/10 Okay

Thomas

Needs to have a map of the downtown Dallas area and its freeways Dr I ended up taking the wrong freeway and went miles out of my way
Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lori

Stayed 2 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Eloisa

Travelled with family
Disliked: Cleanliness
They gave me a dirty room. They changed me to another room but it was not a good experience.
Stayed 1 night in May 2025

4/10 Poor

Sami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel but right next to Highway. 24/7 noise
Stayed 1 night in May 2025