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Tru by Hilton Garland Richardson

2.5 star property

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Photo gallery for Tru by Hilton Garland Richardson

Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lobby
Reception

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪2 min walk‬
  • Firewheel Golf Park
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪12 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Hyatt Place Dallas/Garland/Richardson

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1001)
The price is €93
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Hyatt Place Dallas/Garland/Richardson

About this property

Tru by Hilton Garland Richardson

Hotel with free breakfast, near Firewheel Golf Park
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Garland Richardson. During your stay, you're just a quick walk from Curtis Culwell Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from Firewheel Golf Park and 11 minutes from Lake Ray Hubbard
  • Cats and dogs welcome for a fee
Tru by Hilton Garland Richardson offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Tru by Hilton Garland Richardson also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Garland hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Tru by Hilton Garland Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 3 nights in Apr 2025

2/10 Terrible

Myesha Taylor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Worst TRU i have stayed in

My bathroom had water damage and the sink was clogged
Stayed 3 nights in Apr 2025

6/10 Okay

SHARON

Travelled with partner
Liked: Amenities
Didn’t clean room, are bring clean towels
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn, Temples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very welcoming as well as the staff. The hospitality was as amazing. Thanks for being so accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was so kind and courteous! I wish I knew her name, but she was blonde with long hair. It’s amazing how we just don’t see that kind of service anymore - it was a really nice surprise. The property is quiet, clean and has easy access to the highway for travelers like myself.
Stayed 1 night in Apr 2025

8/10 Good

Rah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Nice property, good location, hospitable amenities. However, the condition of the bathroom was only fair. There were noisy loose tiles on the bathroom floor and the shower had a loose footstool.
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service
Everything was 4 stars except NO microwave in the room and the refrigerator hardly worked.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

Enjoy my stay at this spot, first time there but will def stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The phone and television did not work. The folks at the front desk said that they have no idea how to fix problem.
Stayed 1 night in Mar 2025

4/10 Poor

Gia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Unable to WASH, bad service!

I was at the hotel for a cheer competition event for my daughter. There were no clean towels for me and other families to use. The front desk staff was professional, but explained that there was no one on duty to get the guests clean towels to shower with. This was terrible service, considering the EXPENSE of the room. I would think that the owner/management would consider the capacity of guests that weekend, and make adjustments accordingly to accommodate paying customers, NOT to mention the name and reputation of Hilton hotels. This is the first bad experience I have had at a Hilton!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check out on this app stated 12pm. Check out was 11am. Lots of loud noisy kids. Overall stay was fine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service

Good except for bathroom

The tile in the bathroom needed replacing. Tiles were broken and moved and squeaked when stood on. Also the bathroom door squeaked as well.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Xochitl

Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eyerusalem

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Porschua

Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Karrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice!

Quick and easy check in with friendly staff, everything was clean. They had lots of activities like games and shooting pool available. Location was walking distance to many stores and restaurants. The breakfast was a nice bonus.
Stayed 1 night in Mar 2025