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Serene Hotel

3.5 star property

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Photo gallery for Serene Hotel

Exterior
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Reception
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Africana Drive, Mbezi Beach, Dar es Salaam
  • Place, Jangwani Beach
    ‪5 min walk‬
  • Place, Mbezi Beach
    ‪4 min drive‬
  • Place, Wet n Wild Water Park
    ‪10 min drive‬
  • Airport, Dar es Salaam (DAR-Julius Nyerere Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Garden View Room

1 bedroom, premium bedding, individually decorated

Standard Garden View Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City View Room

1 bedroom, premium bedding, individually decorated

Standard City View Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, individually decorated

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Pool View Room

Standard Pool View Room

Standard Pool View Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Room

Superior Deluxe Room

Superior Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

1 bedroom, premium bedding, individually decorated

Studio Apartment

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room with Balcony

Executive Room with Balcony

Executive Room with Balcony

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Microwave, stovetop, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, individually decorated

Two Bedroom Apartment

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Serene Beach Resort
  • Pool
  • Kids pool
  • Parking included
  • Restaurant
3.4 out of 5, 12 reviews
Serene Beach Resort

About this property

Serene Hotel

Family-friendly hotel with 2 restaurants and spa services
This hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a complimentary children's club, and a coffee shop/cafe are onsite.
Serene Hotel offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 12-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Serene Hotel, you're just a quick walk from Jangwani Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy local and international cuisine while dining at On the Bay
  • Take a swim in the outdoor pool
  • Services include a kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • 5 minutes by foot from Jangwani Beach and a 2-minute drive from Water World
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center, 2 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at the family-friendly Serene Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Serene Hotel was completed in September 2025.

Smoking is allowed in designated areas at this 3.5-star Dar es Salaam hotel.

On the Bay - This restaurant specializes in local and international cuisine and serves breakfast only.
Garden - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Garden
  • On the Bay

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Free children's club
  • Games
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 6,458 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2025
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 12-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Serene Hotel Hotel
Serene Hotel Dar es Salaam
Serene Hotel Hotel Dar es Salaam

Reviews

Serene Hotel Reviews

6.8

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 6 out of 23 reviews

Reviews

10/10 Excellent

Asha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Olivier

Stayed 2 nights in Dec 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services from ALL friendly employees were fantabulous. There are no words that I can express how thankful I'm. But from the top, middle and bottom of my heart, I say thank you guys. Keep doing good job.
Stayed 9 nights in May 2024

10/10 Excellent

Darien

Stayed 3 nights in Sep 2023

10/10 Excellent

macalister f

Liked: Cleanliness, staff & service, property conditions & facilities
was booked into a room (Serene Annex) different from that reserved. however, the manager was swift to change my room the next morning and thus the stay was pleasant thanks to her prompt actions
Stayed 3 nights in Jul 2023

2/10 Terrible

Alijaffer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to come out crying after your stay, then please choose this place. The pool was dirty. I asked for a room on the ground floor, but they gave a 1st floor room which gave my mother difficulties in walking up the stairs. The AC was leaking. The fan in the room kept turning on and off like it has a mind of its own. The TV was not turning on. There was no kettle in the room despite being advertised. The food was distasteful and gave my father an upset stomach. The surrounding area was noisy because a hall was booked. The owner has two properties under his name and misadvertised this hotel as the other one and I got fooled into booking it. For breakfast there was only one table available, so if you wanted to eat you had to wait for another family to finish eating first. There was a 20 minute wait. Lousy.

4/10 Poor

Michael

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The water smells really bad and was so dirty. You cannot take bath with that water. The pool was also the same, not clean and we couldn't swim. The breakfast service was good, and the receptionists were so great
Stayed 1 night in Oct 2022

10/10 Excellent

Samarri Mersaea

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Serenity at Serene Hotel!

We recommend Serene hotel for a budget friendly stay with beach access in walking distance. You will be met with hospitality and friendly staff. We would give this property a 4 out of 5 considering affordability and location. Enjoy your stay!
Stayed 5 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Extended Stay at Serene!

This reservation was an extension of our initial stay at Serene Hotel. The property is a bit outdated, but the staff is friendly and accommodating. We would recommend this stay for a budget friendly option on White Sands in beautiful Dar es Salaam! Enjoy your stay!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Budget-Friendly White Sands Stay!

Overall, our stay at Serene Hotel was pleasant. The staff went above and beyond to make our stay pleasurable and to assist with any needs. With that said, the property is a bit outdated and the rooms could use some updating. We also would have loved to enjoy some of the property amenities like the outdoor bar, but being offseason, quite a bit was not operating or in use. We recommend Serene hotel for a budget friendly stay with beach access in walking distance. You will be met with hospitality and friendly staff. We would give this property a 4 out of 5 considering affordability and location. Enjoy your stay!
Stayed 4 nights in Aug 2022

10/10 Excellent

Kaila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very clean and elegant. I would stay here again!
Stayed 2 nights in Jul 2022

2/10 Terrible

Michelle, Hood river

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DANGER! DO NOT STAY HERE! Please, this place is a scam. The bar manager tried to extort money from us saying we bought an entire bottle of Bombay Saphire, when we only ordered gin and tonics and had already paid our bill and tipped the bartender. We were harassed in the middle of the night by the bartender and hotel lady. Then when we were checking out the next morning the manager would not let us leave. We asked them to call the police for help, but they would not. Stay somewhere else where you'll be safer.
Stayed 3 nights in Feb 2022

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

The Serena Hotel is old with no care for basic upkeep. The services were nonexistant with the exception of the outside bar/lounge that they invested all their capital. Even the breakfast was prepared elsewhere and didn't even have condiments like salt for the boiled eggs. Do yourself a favor and just skip this place. You will regret it if you go.
Stayed 5 nights in Dec 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Don't expect any covid precautions whatsoever. Zero. Internet works in half the hotel - this is a place that is SCREAMING loud until 5am. However, some of the restaurant and bar staff are very kind people.
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Sola, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene hotel is a really nice hotel and offers a traveler nice accommodation at a reasonable price.A/C cold,wi-fi consistent and reliable.Very few power outages over a 7 day period.Hotel staff very attentive and courteous. Room maintained and cleaned. Facility safe and secure and no rif-raf at nights. On Sunday there is church held in the conference room for a couple hours however it never disturbed my sleep. Perhaps only complaint I can make is weak water pressure in shower however I didn’t travel here for strong shower pressure lol I would definitely return and recommend
Stayed 2 nights in Dec 2019

10/10 Excellent

Ulrikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Charlotte

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Preis-Leistung ist ok. Alles schon etwas älter mit wenig Restaurationsaufwand erhalten. Es gibt einen Lieferservice für Speisen aus dem Serene Beach Resort. Von da kommt auch das Frühstück, irgendwann morgens. Die Organisation ist verbesserungswürdig. Keine aktuelle Speisekarte, Mehrmals nur Teillieferungen. Nur zur Info, das Frühstück ist eher afrikanisch als Kontinental, aber gut. Ich fahre nochmal hin.
Stayed 4 nights in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel ist nur für junge Party Menschen - Laut bis zum anderen Morgen - Für das Frühstück wird man in Schwester Hotel gefahren >> aber für den Rückweg gab es kein Taxi - Badezimmer ALT und verbraucht - Pool und drum herum total ungepflegt - NIE Wieder - Serene Hotel >> Auch nicht das Schwester Hotel - Unterirdisch - LAUT
Stayed 13 nights in May 2021

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das personal war super freundlich, teilweise verständnisprobleme, da sie nicht gut englisch redeten Ausstattung grauenhaft
Stayed 7 nights in Oct 2019