This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
The Whitehall Hotel & Distillery ratings based on 1 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff2.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for The Whitehall Hotel & Distillery
2 out of 5
I am unsure as to how this hotel has such a high rating.
A giant hole in the bathmat
Difficult to get a good temperature on the shower and it takes a good while to heat up
The toilet roll holder isn't straight and the toilet roll falls off
The main light in the bedroom didn't work so it was very dingy and had to use a phone torch to read a book
The WiFi was awful and barely worked
There wasn't staff on the Reception when requiring assistance.
'Continental' breakfast is poor, cooked breakfast is average.
No Manager was on duty at check out in order to discuss issues, left phone number as member of staff said they would call back, but of course they didn't.
Messaged on live chat, not willing to offer any form of refund. I've seen reviews with similar issues, so the management have no intention of fixing these very simple issues.
Would not return and certainly do not recommend.
Posted by Fern on 31 May 2024
Was this review helpful to you?
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
