6/10 Okay
Anelyn
Travelled with family
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are in great condition. Very spacious and very high ceilings. The resort is very beautiful. Food is average for the price.
The final day experience was not good at all. There seems to be so many people manning the concierge but no organization. Nobody seems to remember a very important instruction on the boat ride- to give the boat pass to the guard by the dock. This guard also failed to tell us about the boat pass. They transported us to the dock but not tell us that the boat ride was first come first served. When the boat arrived, it was logical for us to assume we could board the boat, the guard yelled at us and said it is first come first served!!
They expected us to sit in there for another 2 hours to wait for the next boat. For a resort that is so expensive, why is the boat ride so disorganized? This is something that really needs improvement as it is the final experience.
Anelyn
Stayed 3 nights in Jan 2026































