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Best Western New Smyrna Beach Hotel & Suites

3.0 star property

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Photo gallery for Best Western New Smyrna Beach Hotel & Suites

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
On the beach
Point of interest
Pillow-top beds, in-room safe, desk, laptop workspace
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Laundry

Explore the area

Map
1401 S Atlantic Ave, New Smyrna Beach, FL, 32169
  • New Smyrna Beach
    ‪2 min walk‬
  • Flagler Avenue Park
    ‪18 min walk‬
  • Canal Street Historic District
    ‪4 min drive‬
  • Orlando, FL (SFB-Orlando Sanford Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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  • Breakfast included
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  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is €169
for 1 room
includes taxes & fees
19 May - 20 May
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About this property

Best Western New Smyrna Beach Hotel & Suites

Oceanfront with outdoor pool, near Flagler Avenue Park
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and laundry facilities. Housekeeping is available on request.
Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western New Smyrna Beach Hotel & Suites. During your stay, you're just a quick walk from New Smyrna Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Seascape Dining Room
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the beach
  • Steps from New Smyrna Beach and a 2-minute drive from Flagler Avenue Park
  • Cats and dogs welcome for a fee
Best Western New Smyrna Beach Hotel & Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. There's an onsite business center.

WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western New Smyrna Beach Hotel & Suites. Parking is available for a fee.

This New Smyrna Beach hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Seascape Dining Room - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (USD 23 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 19 for adults and USD 14 to 19 for children
  • A restaurant

Restaurants on site

  • Seascape Dining Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 to 19 for adults, and USD 14 to 19 for children
  • Covered self parking fee: USD 23 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western New Smyrna Beach
Best Western New Smyrna Beach Hotel
New Smyrna Beach Best Western
New Smyrna & Suites New Smyrna
Best Western New Smyrna Beach Hotel & Suites Hotel
Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

Best Western New Smyrna Beach Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1008 reviews
Rating 8 - Good. 261 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 74 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot for us. It was a nice room, with a wonderful view of the ocean. Morning coffee on the balcony was lovely. Clean room and comfortable beds. New Smyrna offers beautiful beaches. We always enjoy the Smyrna Dunes Park boardwalk, the National Seashore, and The Orlando Wetlands. Best Western's location is perfect. Also, there's a Publix right across the street. The staff was friendly and welcoming. Good coffee down in the lobby every morning. Be aware that parking is not free. Also, the room window does not open, so no lovely surf sound putting you to sleep at night. All in all, a really nice spot!
Stayed 5 nights in Jan 2025

6/10 Okay

john

Disliked: Amenities
Under construction, asked front desk if construction would continue on weekend when I checked in on Friday. He said no.. workers on site all weekend. Smallish room, sticky surfaces, small balcony, very dated. Nice view and convenient location.
Stayed 2 nights in Jan 2025

6/10 Okay

Timothy, Cary

Liked: Staff & service
Great location I stay here every year Property in bad shape Broken furniture on balcony Broken furniture in hallway Bed so old it folds in half when you lay down Dog barking in another room all night Occupants smoking pot at all hours Occupants rolling Ebikes in elevators and hallways Major construction on exterior No room service cleaning Other than that a great deal
Stayed 2 nights in Jan 2025

4/10 Poor

Eleonora

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worn out

Very worn out. Housing homeless or Fema guests.trash in halls. Co stant smell of pot
Stayed 1 night in Jan 2025

2/10 Terrible

Spenser

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Take Your Chances

Despite a check-in time of 4 pm, we got into the two rooms I booked after 4:30 pm (we arrived at 3:30 PM hoping they might be available) - they weren't, and the front desk suggested that we wait by the pool. Once there, the expected sound of waves splashing on the nearby Atlantic shore was drowned out by the loud noise of construction or cleaning equipment being used by workers at the hotel - possibly supporting roof repair or the carpet cleaning mentioned by the front desk as the reason why our rooms weren't ready. BTW, there was no information regarding maintenance work on the website when I booked the reservations. My room was clean, the layout was great, and everything worked - I couldn't have been happier. The second room for other family members showed signs of damage (a picture torn off the wall was left on the floor leaning against the wall, a door jamb was split as if someone tried to kick it in, a broken toilet seat, and the bathroom floor was filthy (he has pictures) with chunks of dirt/hair in the corners. Were my friends given the "penalty room" because they dared to complain about check-in time not being honored? The hotel made no apology for the inconvenience. Breakfast at the hotel's Seascape Restaurant the following day was enjoyable in the brightly lit room overlooking the ocean, but we weren't sorry to check out and move on. Thoughts: Are check-in times meaningless? If one complains about mistreatment, should they expect revenge? Yes, to both at the NSB BW.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Elevator slow and only one operating. Room was dirty Beds and pillows uncomfortable.
Stayed 5 nights in Jan 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 5 nights in Jan 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Misty

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

WORST HOTEL

upon entering the room for the first time, the bathroom had been made to look like it was cleaned for us however, the tub was full with water, hair & dirt. towels had literal pubic hair on them which was a huge health violation. the sink also didn’t drain and was moldy, a roach crawled out of it at one point, blinds were broken, the old man at the front desk was rude and wouldn’t give me an extra blanket despite me having Pneumonia and needing one. he looked me up and down and just said “No” ?? i also lost my cats in the room at one point and he scared me even more bc he told my boyfriend that they “probably just jumped off the 7th story balcony onto the pool deck” yet didn’t even offer to unlock it for us and instead had him hop the fence. luckily they were somehow just under the bed and good thing seeing that the staff wasn’t much help! i will not return again. this was the absolute worst vacation i have ever had.
Stayed 3 nights in Dec 2024

4/10 Poor

Tamika

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was some construction going on there was one day where we were woken up at 6:45 to knocking on the roof. I think they should’ve put notes in file that they were under construction.
Stayed 2 nights in Dec 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good right on water, but a lot of guests were full time, have been there over 3 months with a lot of extra people coming and going, didn’t feel safe, people seemed to be moving in all the time, bringing hot plates coffee machines, cats in hallways, trash out side of rooms left in hallways not picked up, only one elevator working, with the place full very hard to get out, if they are opened for homeless people should said so, should never charge top price for room to be shared with homeless families, with drug dealers everywhere in parking garage and parking lot
Stayed 3 nights in Dec 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

8/10 Good

Laurene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Anton, Oakland Gardens

Disliked: Staff & service, property conditions & facilities
The front desk people were unfriendly and unhelpful. There was supposed to be coffee available in the lobby and one morning it was not available the next day when the coffee was provided there was no sugar and when I tracked down the front desk person to request some she sent me up to the restaurant on the second floor to get some. There was what appeared to be a bag of trash out side a room on the fifth floor which was never removed by housekeeping the entire time we were in the hotel. In the morning there were used towels out side many of the doors on our floor. I have never stayed in a hotel where the housekeeping help did not remove use towels after they cleaned a room. All and all it was a disappointing stay and the fact that it was a Best Western truly amazing.
Stayed 3 nights in Dec 2024

6/10 Okay

Lymus

Travelled with family
Disliked: Amenities
The elevator did not work
Stayed 2 nights in Nov 2024

6/10 Okay

Brian

Stayed 2 nights in Nov 2024

2/10 Terrible

Omar

Stayed 1 night in Nov 2024

4/10 Poor

Bailey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud construction going on the whole time. Dogs constantly barking through the day/night. Pictures showed the facility was a lot nicer than it was.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Travelled with family
Everything was horrible. Dirty stinky. When we arrived only one of two elevators were working and was told it had been down for months. Saturday of our stay the other elevator went down and were forced to use stairs from the sixth floor. The couch looked like it was picked up from the side of the road. Saturday night my wife stepped on an exposed staple in the rug. I could go on for hours
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

anne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in,two elevators and one broke down,the one that was working was extremely slow and tried to shut the door always on a person. Our room smelled of mold,upon further review it is in the ceiling of bedroom closet and the bathroom shower full of mold,I took pictures. There were alot of people living in hotel,fema rooms,with dogs. The view is nice,but no option to have patio door propped open. For what we spent on this room,disgusting conditions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024