City Empire New Delhi

3.0 star property

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Photo gallery for City Empire New Delhi

Lobby sitting area
Coffee and/or coffee maker
Shower, hydromassage showerhead, designer toiletries, hair dryer
Deluxe Triple Room
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
3529, DB Gupta road, Near New Delhi Railway Station, New Delhi, Delhi, 110055
  • Place, Ramakrishna Mission
    ‪15 min walk‬
  • Place, Jama Masjid
    ‪5 min drive‬
  • Place, Chandni Chowk
    ‪5 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪36 min drive‬

Room options

Superior Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Deluxe Triple Room

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

City Empire New Delhi

This hotel features a snack bar/deli, a sauna, and a refrigerator in a common area. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
City Empire New Delhi offers 32 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. These individually furnished accommodations have separate dining areas and include desks. Memory foam beds feature premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. This New Delhi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
With your stay at City Empire New Delhi, you'll be connected to a shopping center and within walking distance of Chandni Chowk. Enjoy features like free WiFi in public areas and free valet parking, plus a snack bar/deli.
  • Free WiFi
  • Free valet parking and self parking
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Just a 4-minute drive from Chandni Chowk and 5 minutes from Red Fort
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A sauna, a terrace, and barbecue grills are also featured at the business-friendly City Empire New Delhi. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star New Delhi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 200 per person
  • Snack bar/deli

Things to do

  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 500 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 200 per person
  • Rollaway bed fee: INR 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Empire@ New Delhi Railway Station Hotel
City Empire lhi Railway Hotel
City Empire New Delhi Hotel
City Empire New Delhi New Delhi
City Empire New Delhi Hotel New Delhi
City Empire@ New Delhi Railway Station
City Empire at New Delhi Railway Station

City Empire New Delhi Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 48 reviews
Rating 8 - Good. 9 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 8 out of 48 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Clean Atmospheric Hotel.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Bhavneet

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable to Stay

Rooms were clean, and hotel staff were very prompt whenever I asked for their help (Organizing auto, food arrangement etc.). It is very close to the railway station. According to the hotel staff, it is safe to walk around the area before 9pm. Uber car did not have any problem finding this hotel as long as you type the right address. I would come back to stay here again!
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Feryar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were not ready , dirty terrible,
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the photos shown were taken at least ten years ago, nothing is true when you walk in. All the rooms are exceptionally tiny, so you can’t even walk around the room. There is not even a wardrobe or space to keep your suitcase or clothes. The air conditioning is very poor and you have to call the reception every time to switch it on. There was no extractor fan in the shower. They highlighted far too many facilities but when I went nothing was there. They simply asked me to go to the nearest slum for everything. The breakfast was absolutely disgusting.. overall I had a such a horrible experience and it’s completely waste of money..
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Takuya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋が汚い 歯間ブラシが二つも落ちていた
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

駅に近い

デリー駅に近くて、朝食付きでリーズナブル。お湯は出るが、バスタオル以外のアメニティは無し。
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar con mucho ruido

No me agrado la estadía en este hotel
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Not too clean, no amenities in the bathroom. No hot water in the shower. Bad smell in the room.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iT WAS FINE THANK YOU THOUGH A SMALL HOTEL THINGS WERE FINE AND NEAT
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Jens

Liked: Cleanliness, property conditions & facilities

Cheap clean and good

A hotel placed close to the main train station. And close ti main Bazar Road with lots of shopping experiences. Breakfast is not much to explore. Soundproofing is non existent. But a hotel to recommend if you want a good, clean, cheap hotel with relatively good service in New Delhi.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Près de la gare Personnel agréable Bon petit déjeuner copieux
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
この価格としては期待していた以上に良い印象です。 スタッフの対応は丁寧で、チェックインはスムーズにできました。 基本的なアメニティはそろっており、ペットボトルも2本付いています。部屋は清潔感があり、快適に眠れました。 不満点を挙げると、TVが付かない、バスルームの換気扇が動かない、電気のボタンがたくさんあるが、どの機器、照明に対応しているのか分からないといったところです。 いずれもそれほど大きな問題とは思いませんでした。 立地はニューデリー駅からすぐ近くで便利な所です。 大通り沿いなので迷うこともありませんでした。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I picked this hotel because of it’s proximity to the Railway Station. The train trips I booked all seemed to leave early in the morning & it was a short 2 minute walk to the station with no need for a tuk tuk. This was a great convenience for me & meant that I could say in bed just a little longer. The staff provided good service & even knocked on my door to present me with a lovely slice of cake. This was a clean & basic hotel & reasonably priced. It did the job for me & I would stay there again.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Not much toilet paper. Tv didn't work. Shower not to western standards. Tea and coffee was good though. Pre Arranged driver to pick us up from airport never turned up. Breakfast overpriced. Staff service was average
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

A WELL-LOCATED PLACE BUT DIRTY

Pros: Great location, good-helpful staff, and excellent tour-driver. It is better and cheaper to take the driver the hotel offers to do sight-seeing and to go to places like Agra and Jaypur, instead of taking the train. Do not try to buy tickets on-line; it is a nightmare and American cards are not accepted for some reason. Stay away from travel agencies since their prices are too high. The hotel is close to Connaught Place, and we recommend to take the Tuk Tuk instead so you will not be harassed by people selling you stuff or working for agencies. You can see all the main attractions in Delhi in three days. Cons: Breakfast was always Indian style (with curry and spicy). Everything was always dirty (plates, glasses, silver ware, etc.) despite the fact that we pointed this issue out many times. The room is also hot. The rooms of the hotel may be cleaned upon request, and when they do it, it is not properly done. The bathroom has no curtain, which gets the bathroom wet all the time. We asked the TV to be fixed and they did not do it properly. Also, when the tour-driver takes you to do sight-seeing, at lunch time the restaurants do not let him eat with you. Bosses mistreat workers. And we did not like that. We always invited the driver to eat with us. Many people in India still have to learn the lessons from Mahatma Gandhi. We let the manager of the hotel know what we thought about discrimination and mistreatment.
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

ASH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 3 star hotel as claimed by orbitz. Staff is very unprofessional and lying about the available facilities. Pictures of the room are misleading as they do not reflect how small the rooms are. To summarize, this hotel is a scam.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

NOT OK

The room is OK. The sheets are not very clean. The water is not clean. The neighborhood is messy and the restaurant is rare.
Stayed 4 nights in May 2019
Verified

4/10 Poor

Disappointed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC did not work and the staff wouldn’t give an extra water bottle even though we paid for an extra person. The bill ended up being 3 times the cost of the listing on Expedia and we were subject to a crazy amount of hidden fees. Would not recommend.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Hangyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really kind and the hotel facility is up to date in general
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
over all good The complimentary breakfast is not sufficient and also coffee has been served alongwith breakfast
Stayed 2 nights in May 2019
Verified

4/10 Poor

TANI

Disliked: Staff & service
空港からの送迎について ぼったくられました。 メールには空港の駐車場代も含めて680ルピーと言われましたが、結果的に780ルピー取られました。 またメールを送付していたのにもかかわらず、送迎が来なく、電話をしたら明日の朝になると言われ、今から来いと言って来てもらいました。メールは返信もありましたし、送迎代の話をホテルとメール以外では一切していないのに価格がメールと一緒だったことから、明らかにホテル側のミスであると、私は認識しております。それをメールが来ていないと言ってごまかされました。 「インドなんだからそれくらい」と言われればそれまでかもしれませんが、気になったことを記します。
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
注文のビールが冷えてなかった。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Dirty bed sheets small room bad local area.not suggested..
Stayed 3 nights in Mar 2019