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Hotel Shanti Plaza

3.0 star property

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Photo gallery for Hotel Shanti Plaza

International cuisine
Exterior
Interior
Egyptian cotton sheets, premium bedding, Select Comfort beds, desk
Daily continental breakfast (INR 200 per person)

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
8651 Arakashan Road, New Delhi, New Delhi, 110055
  • Place, Ramakrishna Mission
    ‪13 min walk‬
  • Place, Chandni Chowk
    ‪4 min drive‬
  • Place, Jama Masjid
    ‪5 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪45 min drive‬

Room options

View all photos for Comfort Triple Room

Comfort Triple Room | Living area

Comfort Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, Select Comfort beds, desk

Deluxe Double or Twin Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Large Single Bed

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About this property

Hotel Shanti Plaza

Art Deco hotel with free valet parking, near Jama Masjid
This smoke-free hotel features a restaurant, a rooftop terrace, and a 24-hour business center. Free WiFi in public areas, free valet parking, and free airport pick-up are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. Change of towels is available on request.
Hotel Shanti Plaza offers 32 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Select Comfort beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the room service at Hotel Shanti Plaza. During your stay, you'll be within walking distance of Chandni Chowk. Enjoy features like free WiFi in public areas, free valet parking, and free airport pick-up service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Jama Masjid and a few minutes from Chandni Chowk
  • Free airport pick-up shuttle service
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A shuttle from the airport to the hotel is free (available 24 hours). A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Shanti Plaza. Self parking and valet parking are free.

This Art Deco New Delhi hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 200 for adults and INR 200 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Handrails in stairways
  • Lift
  • Magnifying mirror

More

  • 4 floors
  • Art Deco architecture
  • Built in 2017
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 200 for adults and INR 200 for children
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee for check-in between 6:00 AM and 10:00 AM
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Shanti Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Shanti Plaza New Delhi
Shanti Plaza New Delhi
Shanti Plaza
Hotel Shanti Plaza Hotel
Hotel Shanti Plaza New Delhi
Hotel Shanti Plaza Hotel New Delhi

Hotel Shanti Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 14 out of 60 reviews
Rating 2 - Terrible. 8 out of 60 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Vishna

Travelled with partner
Disliked: Property conditions & facilities
(Only stayed here one night while transiting through Delhi) The good: - we had a bed to sleep in - the room was technically clean. - able to organise airport drop off during checkin for a fee. - Checkin staff were nice. The not so good: - No hot water for a shower. Luke warm at best - we could see the wiring for the ceiling lighting in the room/toilet flush worked but loose on the wall, generally the condition of the room was poor. - communication to the hotel via Expedia was non existent. We couldn’t organise airport pickup to bring us to the hotel, had to organise our own taxi when we landed.
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is clean and the service is incredible. With that said, it is showing its age. Everything is still original from 2017 when it opened. Again, they keep it very clean and the staff will do anything for you - fair price for what you get.
Stayed 2 nights in Jan 2025

2/10 Terrible

Harry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say….staff were pleasant enough. Marble reception area VERY misleading. Room looked as if it hadn’t been cleaned for years. Shower barely worked. Toilet didn’t flush properly. One of the guys I was travelling with had a stray electric cable in the shower area! Paid for 3 nights, stayed 1….didn’t attempt to get a refund.
Stayed 3 nights in Nov 2024

4/10 Poor

Paul, Gordon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location but room was not the double room which I booked on the App. Room was not clean and had a strong chemical smell coming from the air conditioning. Even though they confirmed they would provide free airport transfers none were there when we arrived resulting in a $50 AUD Taxi ride. Had to continually remind them of the need for an early airport transfer for a flight to Kathmandu.
Stayed 4 nights in Nov 2024

4/10 Poor

Tara

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It said they have an airport shuttle - this is completely false. Get a cab . The hotel is not like the photos . It might be ok if they cleaned the rooms. The door handle fell off when we arrived and the linens were dirty looking and stained. It would help if they cleaned the mirrors . With some care they could bring it up to a good standard. There are no females around just young guys that maybe don’t know about cleanliness. There is some great restaurants around the area and it’s a vibrant neighbourhood. Bring water there is none in the room
Stayed 1 night in Nov 2024

8/10 Good

Rhys

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would stay here again. My room was a little unkempt, but nothing to complain about in a room of this cost. The staff were excellent and made my stay very pleasant. The area is close to the train station and it is a short walk to the train. I would have used the hotels travel service and suggest you do too.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dakshani, Debe

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sachin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Heidi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean and it smelt of smoke. We had to ask for clean towels, the TV didn't work (not important to us but anyway) and there was no hot water. We didn't expect delux for this price but we always expect clean. Avoid. Aweful location.

4/10 Poor

Prithivish Mundra

Business traveller
Disliked: Property conditions & facilities

Poor hygiene and poor hospitality and facilities

Had Booked a twin bed room a month in advance at a higher price thn a single bed room still didn’t receive the same in my 2day stay saying that they had overbooked the hotel and weren’t able to manage the crowd. The breakfast was pathetic and untidy half the thing were not even filled back an hour before the closing time as well.
Stayed 2 nights in Feb 2023

4/10 Poor

gurdeep

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

tanzilur

Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I recommend not to stay here.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lack of toilet paper = one roll for a 4 day stay Dirty linen = stank of cigarettes smoke No hot water! Definitely wouldn't stay there again under any circumstances.
Stayed 4 nights in Jan 2020

10/10 Excellent

SHOJIB MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

I would recommend people's to stay in this hotel...rooms are clean. staffs behave is awesome overall I would rate this hotel 09/10
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was courteous & my stay was comfortable.
Stayed 2 nights in Dec 2019

4/10 Poor

Akeel

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, very pleasant staff

Great stay, lovely room, friendly staff will do anything to help you. Really close to the railway station. Complementary breakfast ordered from and delivered to the room. The only negative was the smell of cigarette smoke presumably coming through from another room. Would definitely recommend staying here if you're visiting Delhi.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay, friendly staff, close proximity to touristy sites. Value for money
Stayed 3 nights in Nov 2019

10/10 Excellent

Neelesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Nice hotel in paharganj close to New Delhi station clean comfortable rooms and bed with good Wi-Fi and good breakfast and hotel meal awesome. Over all good stay in hotel Shanti plaza we will come back soon.
Stayed 1 night in May 2019

10/10 Excellent

sakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing rooms and the cleaniness is up to mark Good hotel in paharganj area nearby new delhi
Stayed 1 night in Apr 2019

2/10 Terrible

Yashika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is really terrible, the bathroom was not clean, the bedding did not seem as though it had been changed. I would not recommend it at all
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019