8 Jul 2022 by Benita Sharma
Dear Guest, Namaste! Thank you for sharing your feedback for ITC Maurya. We are concerned to know that your stay was not up to the excellence we strive towards. I have personally taken note of your feedback and will take it up with the concerned department and would like to assure you that we shall attempt to ascertain the cause of this experience. We do hope you choose to stay with us again and it would be a pleasure to welcome you back. Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
ITC Maurya, a Luxury Collection Hotel, New Delhi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and 5 meeting rooms are available. Event space at this hotel measures 27115 square feet (2519 square metres) and includes conference space. A fitness centre, spa services, and tour or ticket assistance are also featured at the business-friendly ITC Maurya, a Luxury Collection Hotel, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this New Delhi hotel.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
ITC Maurya, a Luxury Collection Hotel, New Delhi offers 437 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bukhara – This restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Dum Pukht – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pavilion – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open 24 hours. Open daily.
Tian (Not Operational) – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Ottimo at West View – This restaurant only serves dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Kaya Kalp Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
ITC Maurya, a Luxury Collection Hotel, New Delhi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
