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Welcomhotel By ITC Hotels Delhi-Gurugram Highway

4.0 star property

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Photo gallery for Welcomhotel By ITC Hotels Delhi-Gurugram Highway

Lobby
Banquet hall
Daily buffet breakfast for a fee
A modern indoor swimming pool with clear water, surrounded by a building with large windows and palm trees.
A modern hotel room with a bed, a sofa, a TV, and a dining area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gali Number 1 Kapas Hera, Gurugram, DL, 110037
  • Place, Ambience Mall
    ‪18 min walk‬
  • Place, DLF Cyber City
    ‪4 min drive‬
  • Place, DLF Phase II
    ‪4 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A modern hotel room with a large bed, a desk, a red armchair, and a patterned rug.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

A hotel room with a large bed, a red sofa, a small table, and a view of palm trees.

Suite, 1 Queen Bed

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

A hotel room with a large bed, a red sofa, a small table, and a view of palm trees.

Suite, 1 Queen Bed

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a small table with fruit, a window with a view, and a decorative rug.

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Welcomhotel By ITC Hotels Delhi-Gurugram Highway

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour fitness center, a conference center, and massage/treatment rooms. Housekeeping is available on request.
Welcomhotel By ITC Hotels Delhi-Gurugram Highway offers 81 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
With your stay at Welcomhotel By ITC Hotels Delhi-Gurugram Highway, you'll be connected to the convention center and within walking distance of DLF Cyber City. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from DLF Cyber City and 6 minutes from Ambience Mall
Welcomhotel By ITC Hotels Delhi-Gurugram Highway offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Welcomhotel By ITC Hotels Delhi-Gurugram Highway. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Gurugram hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Welcomhotel By ITC Hotels Delhi-Gurugram Highway has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 500 for adults and INR 500 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (35,000 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Welcomhotel By ITC Hotels Delhi-Gurugram Highway

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 6500
  • New Year's Eve (December 31) Gala Dinner per child: INR 2500 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 500 for children
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Welcomhotel By ITC Hotels Delhi Gurugram
Welcomhotel By ITC Hotels Delhi Gurugram Highway
Welcomhotel By ITC Hotels Delhi-Gurugram Highway Hotel
Welcomhotel By ITC Hotels Delhi-Gurugram Highway Gurugram
Welcomhotel By ITC Hotels Delhi-Gurugram Highway Hotel Gurugram

Welcomhotel By ITC Hotels Delhi-Gurugram Highway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sukhjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff very courteous. Limited menu options
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richa Rawat

Liked: Cleanliness, staff & service, property conditions & facilities
Place,people and food are excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SHYAM KUAMR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GYM WSD GOOD AND MET MY NEEDS
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and comfortable room. Very helpfull staff at breakfast. Was perfect for short stop between 2 flights.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jaswinder

Liked: Cleanliness, property conditions & facilities
First time stay at this hotel. The duty manager Mr Ashish is very good, he is welcoming, helpful and informative. Everything was amazing and more than what we expected.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

samira

Liked: Cleanliness, amenities, property conditions & facilities
clean and fresh room
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kajal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean and friendly staff
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kajal

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025
Verified

8/10 Good

Sanjay

Liked: Staff & service
Rooms were ok. Staff especially front we amazing and accomadating. Credit to the brand
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dalpat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Nice staff. Great food. It’s a new hotel but it will soon be one of the best in the area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jay

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was awesome. Staff great.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Chandrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were amazing.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Harish Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I recently stayed at ITC Welcome hotel and was disappointed to find the room didn't match the specs I booked on hotels.com. Specifically, the room size and space weren't suitable for my family of 4. Hotel did inform that they not even have a room og that spc. Breakfast was just fine - nothing great. There are better options in the area around same price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dr. Ajay

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay! Loved spacious hotel rooms with amazing comforts! Beds are very comfortable, cleanliness is good, good amenities in room! Just 20minutes from Terminal 3 by drive. Breakfast was abundant and delicious! Really impressive hospitality! Would certainly name Sonam and Vinit who looked after us at Breakfast. Mr. Ranjeet, floor manager House keeping helped us in every possible way. The reception staff was amazing. Overall a very good experience and ideal for rest of you got a lomg stay over between connecting flights.
Stayed 1 night in Dec 2025
Verified

8/10 Good

rajendra

Liked: Cleanliness, staff & service, amenities
The staff is very helpful and go out of the way ! Pinky was the housekeeping staff kept the room clean and made beautiful towel art. Only the approach road to the hotel is difficult to navigate and a little scary
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
New hotel that still reminds you of a motel. Cannot believe this is an ITC property
Stayed 1 night in May 2025
Verified

6/10 Okay

Yasmeen

Liked: Cleanliness, property conditions & facilities
Room was clean, good but smaller as compared to pics on the website. It was stated that 4 people can stay but had space for only two. I booked for 3 people but was no room for third person.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Naina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its fairly new property. Staff and food is great. But the access to the property is a bit off the road and tricky. Lot of trucker park at night and activity around it. Overall Great..
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Blessing

Liked: Cleanliness, property conditions & facilities
Very safe place with security. Close to the airport. Modern and clean facility with a great pool and gym. Flexible check in and check out to accommodate customer needs. Great service from reception staff. I travelled with 8 large suitcases and 4 carry ons and the room was spacious enough for our family of 4. Would highly recommend for anyone and gladly book again.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is well-designed with clean, spacious rooms and good in-room amenities. The bathtub was particularly impressive - large, clean, and perfect for a relaxing soak. The staff was polite and tried to accommodate all requests promptly. However, the location is quite secluded, with limited transportation and dining options nearby, which can be inconvenient for guests looking to explore or dine out. Additionally, the in-room dining experience was underwhelming - the food was quite average in taste and felt overpriced for the quality offered. Overall, it’s a decent place to stay if you’re looking to relax within the property.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained with spacious rooms and all essential amenities. The pool and gym facilities are impressive, and the staff is courteous and responsive to requests. The breakfast spread offers a good variety of options and was quite enjoyable. However, there were a few inconveniences during the stay. The room key stopped working at one point, which caused some hassle. Additionally, although the room includes a bathtub, the hotel does not provide bath salts or bubble bath, which was a bit disappointing. Overall a nice stay.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed that no gym, pool or bar ready yet

This hotel will be nice when all facilities are available. Currently it is in start up phase so no gym, no pool, no bar. Unfortunately thus was not made clear when I booked so this was a major disappointment.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Sushant

Liked: Staff & service, amenities, property conditions & facilities
Hard to find property most of taxi drivers get frustrated.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

find another..

for a nearly new hotel, this is in pretty bad condition. Our tub didnt drain properly. Ghe shower was in the tub, and seemed designed to cause a fall. There were a bunch of other mistakes - the electric points are for round pins only, apparently they expect on guests with Indian electric appliances/ chargers, the soap dispensers in the shower are as likely to fall off as dispense soap..
Stayed 1 night in Mar 2025