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Naturalis Pamukkale Otel

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Photo gallery for Naturalis Pamukkale Otel

A modern reception area with a marble reception desk, white sofas, and a large window providing natural light.
A hotel with a swimming pool, outdoor seating, and a view of the surrounding area.
A hotel room with two beds, a TV, a desk with a kettle, and a mirror.
A building named "NATURALIS PAMUKKAL" with a swimming pool in front.
A bar area with shelves of liquor bottles, hanging pendant lights, and a bar counter.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190
  • Place, Pamukkale-Hierapolis
    ‪2 min walk‬
  • Place, Pamukkale Natural Park
    ‪7 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪8 min walk‬

Room options

View all photos for Deluxe Triple Room, Balcony, Pool View

A hotel room with a large bed, a desk with a chair, a wardrobe, and a television.

Deluxe Triple Room, Balcony, Pool View

9.8 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Balcony, Garden View

A hotel room with two beds, a wooden wardrobe, a coffee station, and an air conditioning unit.

Deluxe Twin Room, Balcony, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Balcony, Mountain View

A hotel room with two beds, a wooden desk with a kettle, a remote control, and a minibar.

Deluxe Quadruple Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony, Pool View

A modern hotel room with a large bed, a wooden bedside table, a built-in heater, and a view of the city through sheer curtains.

Deluxe Double Room, Balcony, Pool View

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Balcony, Garden View

A hotel room with two beds, a TV, a desk with a kettle, and a mirror.

Family Quadruple Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden desk, a television, and a coffee maker.

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room

A hotel room with four single beds, a large window with curtains, a mirror, and a ceiling light fixture.

Deluxe Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Naturalis Pamukkale Otel

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Naturalis Pamukkale Otel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Denizli hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include portable fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
During your stay at Naturalis Pamukkale Otel, you're just a quick walk from Pamukkale-Hierapolis. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, body scrubs, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a playground, and helicopter/airplane tours
  • Within a 10-minute walk of Pamukkale-Hierapolis and Pamukkale Travertine Terraces
  • Airport shuttle service available for a fee
Naturalis Pamukkale Otel offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

The luxury Naturalis Pamukkale Otel also features tour/ticket assistance, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Denizli hotel is smoke free.

Guests are served free full breakfast daily from 8:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Onsite venue - restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Playground
  • Private wine tours
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lift (279 centimetre wide door)
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Naturalis Pamukkale Otel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Naturalis Pamukkale Otel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 25723

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Naturalis Pamukkale Otel Hotel
Naturalis Pamukkale Otel Pamukkale
Naturalis Pamukkale Otel Hotel Pamukkale

Naturalis Pamukkale Otel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 155 reviews
Rating 8 - Good. 30 out of 155 reviews
Rating 6 - Okay. 5 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and comfortable rooms!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Siu Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and helpful staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ya Hsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amir was the English receptionist who assisted us and was amazing. Great conversationalist and did everything he can to accommodate our needs. I highly recommend this place for any travellers to Pamukkale.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Audrey

Disliked: Cleanliness
Great location, kind staff, relatively new hotel but not well maintained and not clean (mirrors dirty, doorknobs sticky, shower with mold…). They really try hard to provide a great service but it seems to be a new family business therefore not fully run like a business yet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gheorghe Teodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
The Room is spacious.Excellent staff services. The hotel close to heirapolis which is the main attraction in pamukkale. The breakfast is included and good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute property that we spent the night in during our travel. It was clean and friendly.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Saeed

Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ali kahar

Liked: Cleanliness, amenities, property conditions & facilities
Arrival at the hotel, has given us an impressive prompt action from the receptionist and make sure that my stay was perfect. The restaurant was a same level with our room and that's convenient for us. The hotel is within a quiet neighborhood. I like that, thumbs up.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Juan Carlos Flamenco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was awesome! We were served more than enough! The walk to the Hieriapolis was short.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough! It was so very clean and neat! The breakfast was delicious and the staff just as friendly as can be! The pool is beautiful! Everything was perfect and beautiful!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Eliot

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Eliot

Liked: Staff & service
Disliked: Cleanliness, amenities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Temiz oda,güleryüzlü personel, kahvaltı doyurucu, her tür misafir için ideal.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sultan

Liked: Cleanliness
Çalışanlar çok ilgili ve güler yüzlüydü. Kahvaltı çok lezzetli ve ürünler kaliteliydi. Ancak akşam sıcak sular kesildi ve diğer odalarda ki su sesi çok fazla duyuluyor.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, property conditions & facilities
Herşeyiyle ve çalışanlarıyla adeta kendi evimizde gibi hissettik. Ablanın anne gibi ilgilenmesi samimiyetine diyecek birşey yok :)
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Enver

Liked: Cleanliness, staff & service, property conditions & facilities
Havuza girmedik
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Erkan

Liked: Cleanliness, staff & service, property conditions & facilities
Çalışanlar ilgiliydi kahvaltı açık büfe değil ama yeterliydi
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mehmet nuri

Memnun kaldık
Stayed 3 nights in Mar 2026