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PAMUKKALE KAYA THERMAL SPA HOTEL

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Indoor pool, outdoor pool
Superior Double or Twin Room, Accessible | Bathroom
Superior Double or Twin Room, Accessible
Exterior
Superior Double or Twin Room, Accessible

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Spa
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190
  • Red Travertine of Karahayit
    ‪6 min walk‬
  • Pamukkale Thermal Pools
    ‪6 min drive‬
  • Antique Pool
    ‪8 min drive‬

Room options

View all photos for Superior Double or Twin Room, Accessible

Superior Double or Twin Room, Accessible

Superior Double or Twin Room, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Accessible, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Accessible, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Accessible, Terrace

  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

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Hierapark Thermal & Spa Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (289)
The price is €104
for 1 room
includes taxes & fees
12 May - 13 May
Hierapark Thermal & Spa Hotel

About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

Hotel in Denizli with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
PAMUKKALE KAYA THERMAL SPA HOTEL offers 100 air-conditioned accommodations with minibars and safes. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and slippers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamaukkale Kaya Thermal has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
During your stay at PAMUKKALE KAYA THERMAL SPA HOTEL, you're just a quick walk from Red Travertine of Karahayit. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to aromatherapy, Ayurvedic treatments, or deep-tissue massages at Pamaukkale Kaya Thermal
  • Services include a concierge, tour or ticket assistance, and a porter
  • Within a 10-minute walk of Red Travertine of Karahayit and Pamukkale-Hierapolis
PAMUKKALE KAYA THERMAL SPA HOTEL offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Spa services, a library, and multilingual staff are also featured at PAMUKKALE KAYA THERMAL SPA HOTEL. Free self parking is available.

Smoking is allowed in designated areas at this Denizli hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
PAMUKKALE KAYA THERMAL SPA HOTEL has 2 restaurants on site.

Languages

English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2021-20-0003

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Nabil, Verdun

Travelled with partner
Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024

4/10 Poor

Naresh

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024

6/10 Okay

Merrill

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Swathi

Stayed 1 night in Jul 2024

10/10 Excellent

Yunus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herşey mükemmel .

Temizlik personelinden restaurant çalışanlarına resepsiyon personelinden sorumlu müdüre kadar harika bir kadroya sahip otel. Mükemmel vakit geçirdik . Kahvaltısı akşam yemeği öğle sonrası atıştırmalıklar harikaydı. Olması gerektiği kadar yemek çeşidi lezzetliydi. En ufak pürüz yoktu. İlla ki sorun bulmaya çalışırsanız sorun sizde demektir :))Temizlik hijyen konfor ferahlık hepsi biraradaydı. Hiç bişey karmaşık değildi .havuz temizliği çok iyiydi. lokasyonu da çok iyi yerde. Pamukkale Kaya thermal oteli tercih edin .Sanırım bundan sonra Pamukkale bölgesinde hep tercih edeceğimiz otel burası olacak 🙏.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cok temiz.

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel temiz ve yeni biz 1 gece beklediğimizden daha iyi bir odada konakladık ve gerçekten memnun kaldık. Özellikle spa bölümündeki görevli personeller çok ilgililer ve masaj gerçekten çok iyiydi bir daha gelsem tekrar tercih ederim.
Stayed 1 night in Jan 2025

10/10 Excellent

Ümit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çok temiz, odalar konforlu, yemek çeşidi bir çok açık büfeye göre az fakat lezzetli ve bence yeterli. Havuzlar yeterli ve temiz. Pamukkale travertenlere çok yakın 5 dk araçla.
Stayed 1 night in Jan 2025

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek eksiği kahvaltı ürünlerinde eksiklikler ve bayat simit vardı.Geriye kalan herşey güzeldi
Stayed 1 night in Jan 2025

6/10 Okay

Mediha

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Kötü yerden oda verildi

Otel güzel , deluxe oda tutmuştuk en kötü bloktan odayı vermişler. Odanın balkonu mutfak kısmının duvarına bakıyor, duvardan başka hiç bir şey görünmüyordu oysa havuzu gören odalar da boştu. Ayrıca mutfağın havalandırma sistemi yüzünden odaya çok gürültü geliyordu. Kötü yerden oda verilmesi nedeniyle memnun kalamadık
Stayed 1 night in Nov 2024

8/10 Good

Seher Eylem

Stayed 1 night in Nov 2024

8/10 Good

Dorgival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é meu estilo

È um bom hotel, muito novo, mas è um hotel para excursões, turismo em massa, então meio incomodo para quem vai sozinho. O atendimento do restaurante muito ruim.. ou vc come o que está no buffet, ou não consegue pedir um ovo, nem pagando por fora.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In armonia con la natura

Siamo stati molto bene. Struttura nuova, con 4 piscine ben tenute di cui una esterna da 25 metri pulitissima. Sauna e bagno turco perfetti. Tutto disponibile fino a tardi di notte. La colazione ben organizzata. Bravissima la giovane chef. Una gran scelta di pietanze tipiche dallo yogurt alla marmellata di rose. La posizione della struttura un po’ fuori è comunque ottima per fare il volo in mongolfiera. Personale delle pulizie di grande educazione e civiltà. Amano gli animali e li rispettano in modo esemplare. Quando siamo stati noi c’era un giovane gattino del posto che era il beniamino di tutti gli ospiti. Questo fa della struttura un luogo in perfetta armonia con la natura. Bravi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gerçekten temiz ve rahattı. Kahvaltısı gayet yeterli ve lezzetliydi. Kahvaltı kısmında mutfak çalışan ve omletimizi hazırlayan hanımefendi çok ilgiliydi. Aynı zamanda içecek servisi yapan beyefendi gerçekten ne istesek çok nazik bir şekilde bize sundu. Sadece spa masaj kısmından memnun kalmadık. Sebebi ise fiyatların euro olarak turist fiyatından bize sunulmuş olmasıydı. Bu yüzden masaj yaptırmadık. Bunun dışında tekrar pamukkaleye gittiğimizde tercih edeceğimiz bir otel.
Stayed 1 night in Jul 2024

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024