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PAMUKKALE KAYA THERMAL SPA HOTEL

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Photo gallery for PAMUKKALE KAYA THERMAL SPA HOTEL

A hotel with a swimming pool, a covered outdoor area, and a landscaped garden.
Indoor pool, outdoor pool
Exterior
Indoor pool, outdoor pool
Superior Double or Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪7 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪12 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪11 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double Or Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Deluxe Double Or Twin Room, 1 Bedroom, Terrace

  • Sleeps 3
  • Free Wi-Fi

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About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a snack bar/deli. Change of towels is available on request.
PAMUKKALE KAYA THERMAL SPA HOTEL offers 100 air-conditioned accommodations with minibars and safes. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and slippers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamaukkale Kaya Thermal has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
During your stay at PAMUKKALE KAYA THERMAL SPA HOTEL, you're just a quick walk from Red Travertine of Karahayit. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to deep-tissue massages, reflexology, or body scrubs at Pamaukkale Kaya Thermal
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Red Travertine of Karahayit and 6 minutes from Pamukkale Thermal Pools
PAMUKKALE KAYA THERMAL SPA HOTEL offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and coworking spaces are available. A fitness center, spa services, and a library are also featured at the luxury PAMUKKALE KAYA THERMAL SPA HOTEL. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Denizli hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
PAMUKKALE KAYA THERMAL SPA HOTEL has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 25423
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 101 reviews
Rating 8 - Good. 25 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gokhan

Liked: Cleanliness, amenities, property conditions & facilities
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with clean rooms and facilities. Breakfast and dinner were ok but could be better. Couldn’t use hot tub on the terrace unit since water was not hot enough. Same goes for the shower which is strange for a thermal hotel. Otherwise everything else was good and I will visit again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Nabil

Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Naresh

Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ünsal

Liked: Cleanliness, staff & service, property conditions & facilities
Havuz çok küçüktü ve yabancı kafileler geliyordu devamlı bir izdiham vardı ve gece çok ses yapıyorlardı onun dışında herşey iyiyidi
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rukiye nur

Liked: Cleanliness, staff & service, property conditions & facilities
Her şey harikaydı. Şiddetle tavsiye ederim
Stayed 1 night in Mar 2026
Verified

8/10 Good

TUGRUL

Liked: Cleanliness, staff & service
Kismen
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zahit

Liked: Cleanliness, staff & service, property conditions & facilities
Odalar pırıl pırıl, yemekler harika ötesi, personelin ilgisi, kesinlikle tavsiye edilebilir bir otel.... Çok memnun kaldık
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ayşenur

Liked: Cleanliness, staff & service, property conditions & facilities
Her yer düzenli ve Tertemizdi , Beklentimizi karşıladı
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Serpil

Liked: Cleanliness, staff & service, property conditions & facilities
Odamızın terasındaki küvet özellikle çok iyiydi. Otel temiz ve konforlu, beklentimizi karşıladı
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ayse

Liked: Cleanliness, staff & service, amenities
Temiz ve güzel bir hotel yemekleride gayet lezzetli tavsiye ederim
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Uygarhan

Liked: Cleanliness, staff & service, amenities
Oda temiziliği gayet iyi, imkanlar gayet iyi, yemekler de gayet iyi, kısa süreli tatil için ideal.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aybüke

Liked: Cleanliness, staff & service, amenities
Her anlamıyla mükemmel bir otel personel aşırı yardımcı şef zaten muazzam yetenekli işletme her açından çok başarılı
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

arzu

Liked: Cleanliness, staff & service, amenities
Herşey çok güzeldi tek kelimeyle tavsiye ederim
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

erdem

Liked: Cleanliness, staff & service, amenities
evet
Stayed 1 night in Feb 2026
Verified

6/10 Okay

HALIL

Oda servisi kötü
Stayed 2 nights in Feb 2026
Verified

8/10 Good

yakup samet

Liked: Cleanliness, staff & service
Bizi etkileyen odadaki açık havadaki küvetti, ama kötü yanı büyük termal havuza gitmek için dışarı çıkmak gerektiriyor hem giderken özellikle de dönerken üşüdük. Odadaki banyo suyu ılık olana kadar ısınıyor. Yemekler standart bir açıl büfe şahane diyemeyeceğim belli bir saatten sonra otelde acıksanız da vir şey nulmanız mümkün olmuyor. Hamamları aşırı sıcak değildi, kapalı habux termal habuz değild otel çalışanları güler yüzlü
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arda

Liked: Cleanliness, staff & service, amenities
Eşimle konakladık, otel temizdi, personel güler yüzlü ve çok yardımcıydı, otel fiyatı uygun olmasına rağmen, kahvaltı ve yemekler beklediğimin çok üstündeydi, Termal havuz ve kapalı havuz gayet yeterliydi, kaldığımız oda da çok genişti, Travertenlere de araçla 10 dakika mesafedesiniz. Gayet memnun kaldık.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

SERKAN

Liked: Cleanliness, staff & service, amenities
Oda temizdi, geniş ve rahat
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nilgün

Liked: Cleanliness, staff & service, amenities
Oda temiz personel ilgili ve çocuklar için kışın gidilebilecek bir otel
Açıkta termal havuzunun olması çok iyi
Havuz ısıtma ve su sicakligi bu kış şartları için çok iyi
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kadri

Liked: Cleanliness, staff & service, amenities
Otel çok temiz, personel ilgili ve güler yüzlü. Kahvaltı çeşitleri çok ve ürünler kaliteli. Odalar temiz ve yeni fakat ıslak kıyafetleri, havluları asmak için balkonlarda asacak koyulması gerekli. Açık termal havuz gayet yeterli. Kapalı sıcak havuzuda büyük. Sabah 10:00 ile 22:00 arasında kullanılabiliyor. Konum olarak Karahayıt merkeze çok yakın pamukkaleye ise araçla beş dakika mesafede.
Stayed 2 nights in Jan 2026