Create an account
Create your free account
Sign In
"It was a just OK stay. The pool was in the middle of the hotel and the sun did shine into the pool which was a down fall. Hotel very clean and staff ... " More
18 Dec 2017 by General Manager
Dear viktoria, Thank you for taking the time to write such a nice review about your stay with us. I was most pleased to learn that your overall stay was enjoyable, and that you can make the most of our location. Your positive comments about the facilities and services are highly appreciated. We look forward to welcoming you back on your next visit to this paradise island. With best regards, Julita Chandra General Manager
8 Nov 2017 by General Manager
Dear Tom, Thank you for choosing Grand Palace Hotel Sanur Bali for your accommodation in Bali and we appreciate you taking the time to share your feedback with us on Ebookers. We look forward to welcoming you back on your next visit to this paradise island. With best regards, Julita Chandra General Manager
27 Aug 2017 by Julita Chandra
Dear hanspeter, Thank you for taken the time to post comments of your experience stay with us. I was delighted to read that you enjoyed your stay with us. Please accept my sincerest apology for the inconvenience you experienced with some noise at the pool area in the evening. Your concerns have been noted and will be shared with the relevant Department Manager. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve the standards. We hope your next stay with Grand Palace Hotel Sanur Bali will be a great one. With best regards, Julita Chandra General Manager
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Grand Palace Hotel Sanur - Bali offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Palace Hotel Sanur - Bali. A free area shuttle within 5.00 km is available. This 4-star Denpasar hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Sindhu – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Palace Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
