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Grand Palace Hotel Sanur - Bali

4.0 star property

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Photo gallery for Grand Palace Hotel Sanur - Bali

Outdoor pool
Front of property
Lobby sitting area
Lobby
Executive Room, Garden View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228
  • Sanur Night Market
    ‪6 min walk‬
  • Sanur Beach
    ‪10 min walk‬
  • Sindhu Beach
    ‪10 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Room, Pool Access

Executive Room, Pool Access

Executive Room, Pool Access

9.2 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, Garden View

Executive Room, Garden View

Executive Room, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

8.8 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Pool View

Executive Room, Pool View

Executive Room, Pool View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(15 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Palace Hotel Sanur - Bali

Hotel with free local shuttle, near Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the pool at Grand Palace Hotel Sanur - Bali. During your stay, you're just a quick walk from Sanur Night Market. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Sindhu
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body scrubs, or hot stone massages at Soka
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • 8 minutes by car from Sanur Beach and 14 minutes from Kuta Beach
  • Free local-area shuttle service
Grand Palace Hotel Sanur - Bali offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Palace Hotel Sanur - Bali. A free area shuttle within 5.00 km is available.

This 4-star Denpasar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: IDR 110,000 for adults and IDR 55,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sindhu

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of IDR 250000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Grand Palace Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Grand Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur - Bali Hotel
Grand Palace Hotel Sanur - Bali Denpasar
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali Hotel Denpasar

Grand Palace Hotel Sanur - Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 617 reviews
Rating 8 - Good. 166 out of 617 reviews
Rating 6 - Okay. 46 out of 617 reviews
Rating 4 - Poor. 5 out of 617 reviews
Rating 2 - Terrible. 8 out of 617 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and tried to help, but their English let them down at times
We had a executive swim up room. It was difficult to come out of the pool by our room, no steps.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lejani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great massage spa at this hotel
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay, rooms clean and comfortable, breakfast had a good selection. location close to beach and mall
Stayed 5 nights in Apr 2025

10/10 Excellent

Retha

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean premises.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy. The staff was wonderful. Friendly and helpful. It is on a busy road. But there is a free shuttle twice and day to the beach area
Stayed 3 nights in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. Arta at the front desk was particularly helpful.
Stayed 10 nights in Apr 2025

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about the Hotel. Excellent room spacious with a balcony overlooking the pool. The pool is long and narrow between the two buildings . At one end of the pool is the breakfast area . So no pool bar . The breakfast is very good .Buffet . and plentiful. Everywhere is clean and tidy . Staff are very nice and friendly . Downside is the location. On a busy main road . Separate island down the centre so you'd have to circle around if driving to the markets. Pavements are typical Indonesian up and down broken in places . Cars parked very close or on the pavements .It's quite a walk to the markets shops and bars/restaurants . Large variety of places to eat / massage parlours and the usual stalls selling their wares . Closer to the port if you want to take any of the tours . There 's a large fashion mall somewhat central . Not close to the beach . The beaches all have sun loungers / towels for rental . Nice enough beach but alot of seaweed( better than the rubbish strewn beach of Kuta ) . If you want to be near or next to the beach there are several villas to choose from. Good location . Not dangerous . Just be ready to walk a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and Service Fantastic restaurants in the near vicinity walking distance including across the road Clean spacious rooms Lovely pool Warm gracious hospitality Definitely worth staying here and have already recommended to family and friends
Stayed 7 nights in Mar 2025

10/10 Excellent

Anand, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Palace is an awesome property. Beautiful rooms, great facilities, reasonably priced and above all have an abundance of super staff always catering to your every need. Thank you for making this an awesome stay. I would highly recommend Grand Palace to all
Stayed 6 nights in Mar 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very clean and spacious. The staff were very accommodating and polite. The food was 5 star. Was within 10 mins walk to beach The ICON shopping centre bars & eateries. Will definitely stay again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but tough walk to beach

Great location on map to sanur beach, but a very tough walk. Hotel itself was great. Clean, friendly and attentive. Great breakfast buffet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff. Great location.
Stayed 9 nights in Mar 2025

6/10 Okay

Delyana

Travelled with family
Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the perfect place to stay overnight before heading off to the small islands. The breakfast buffet was a hit and I enjoyed my massage too
Stayed 1 night in Mar 2025

10/10 Excellent

Felisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Very courteous and helpful staff. Nice room and mattress. Adequate breakfast. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Staff

I cannot say enough good things about my stay at Grand Palace. I could focus on my beautiful and spacious room that backed up right to the pool. I could focus on the good food at the restaurant. I could focus on how comfortable the bed was. However, that would make me fall far short of what makes this a truly great stay. The staff. The folks that work at Grand Palace are truly beautiful people. Exceptionally kind. Giving. Caring. I was there for a month and got to talk with many on their team for long stretches, and everyone was incredibly friendly and warm. From the spa to the front desk to housekeeping and to the parking lot attendants, I felt so welcomed while on my solo journey stop around the world here in Bali. I hope to be back someday. Michael Hendricks
Stayed 27 nights in Jan 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very busy area.
Stayed 1 night in Feb 2025

4/10 Poor

Katherine, Markham

Stayed 1 night in Feb 2025

10/10 Excellent

Aude Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT. Bedding was excellent, large room, well equipred, very good internet, beautiful clean pool, lovely staff... very close to beach and shopping, just perfect. Food at the restaurant is excellent as well. Will be back
Stayed 7 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

8/10 Good

Sharon

Stayed 8 nights in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor position

Nice hotel with good service, but unfortunately in a dreadful position, impossible to walk anywhere due to condition of pavement and next to a very busy main road
Stayed 3 nights in Feb 2025