2/10 Terrible
Grant
Travelled with family
11 Aug 2025
Never made it to the hotel. Was stranded in Salt Lake City airport for 16 hours, looking for any options to get home. A short stay in denver was an option so I booked the hotel (with booking insurance provided by expedia or their third party) only to never make it, not being able to cancel the reservation, or get refunded through the insurance. Expedia tried but the property manager apparently wasnt having it and would not refund the booking. Insurance states my claim isnt applicable. So I'm out the full price of booking. I guess in my panic to secure travel and accommodations home I should have read all 40k characters of the fine print to avoid getting screwed over. I feel like all involved could have done better.
Grant
Stayed 1 night in Jul 2025























