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Hampton Inn & Suites Des Moines/Urbandale

2.5 star property

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Photo gallery for Hampton Inn & Suites Des Moines/Urbandale

Lobby
Lobby
Indoor pool
Outdoor spa tub
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
8811 Plum Dr, Urbandale, IA, 50322
  • Place, IHS-Iowa Health Systems
    ‪1 min drive‬
  • Place, Jordan Creek Town Center
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Flat-screen TV

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Flat-screen TV

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Flat-screen TV

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(21 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 1,001 reviews
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includes taxes & fees
11 Jan - 12 Jan 2026
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About this property

Hampton Inn & Suites Des Moines/Urbandale

Hotel in Urbandale with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Hampton Inn & Suites Des Moines/Urbandale offers 95 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Des Moines/Urbandale. During your stay, you'll be within walking distance of IHS-Iowa Health Systems. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • 12 minutes by car from Jordan Creek Town Center and 13 minutes from Casey's Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Des Moines/Urbandale offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hampton Inn & Suites Des Moines/Urbandale also features dry cleaning/laundry services, express check-in, and express check-out. Free self parking is available.

This Urbandale hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Moines/Urbandale Hotel Urbandale
Hampton Inn Moines/Urbandale Hotel
Hampton Inn Moines/Urbandale Urbandale
Hampton Inn Moines/Urbandale
Hampton Inn Suites Des Moines urbandale Ia
Hampton Inn & Suites Des Moines/Urbandale Hotel
Hampton Inn & Suites Des Moines/Urbandale Urbandale
Hampton Inn & Suites Des Moines/Urbandale Hotel Urbandale

Hampton Inn & Suites Des Moines/Urbandale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 424 reviews
Rating 8 - Good. 79 out of 424 reviews
Rating 6 - Okay. 31 out of 424 reviews
Rating 4 - Poor. 14 out of 424 reviews
Rating 2 - Terrible. 9 out of 424 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, amenities
Easy access from.Highway and to.events wr were goint.g to
Stayed 3 nights in Aug 2025

10/10 Excellent

Frank, Gower

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean, and convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled bad, beds were uncomfortable and hair in bathroom. Sheets abd pillows did not smell clean. We had stayed here before 3 month prior and it was a great stay. Will not choose this hotel again
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Rooms are new and very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hampton Inn in Urbandale offers great accommodatio

Clean room. Spacious. Beds were comfortable. Room decor made room homey. Breakfast was delicious. Easy check in and check out. Everyone was very kind. Good price for one night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Aug 2025

8/10 Good

Rhea

Travelled with family
Liked: Staff & service, property conditions & facilities
The gentleman who checked me in was the BEST! He truly went above and beyond and made a 10 hour of driving day worth it to walk through the door!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they were booked, I didn’t hear anyone else in the hotel. Our room was spacious and we had booked for 6 but only ended up bringing 5. Most hotels don’t have that option and you have to purchase 2 rooms. We usually stay at Airb&b’s but we weren’t going to do anything but sleep because our day was busy. We checked in at 11pm. Fast check in and had breakfast in the morning around 9.
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Breakfast was good too !
Stayed 1 night in Aug 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and all the staff was great Saharah, Adriana, Jessie, and Melody
Stayed 2 nights in Jul 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the clean modern look and feel of the room. I felt safe and comfortable. Breakfast options were great. The hallways had an unpleasant smell both days and the elliptical machine was super squeaky.
Stayed 1 night in Jul 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Derek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern and the staff was very courteous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lesley

Stayed 4 nights in Jul 2025

6/10 Okay

Melissa

Travelled with partner
Noisy property can hear the trucks on the interstate.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stay in Des Moines often for doctor visits, this may be our favorite! The breakfast was very good with a nice variety. The pool is clean and spacious. My son loves the hot tub. Great location, not too busy, near food and shopping.
Stayed 1 night in May 2025

8/10 Good

Victor

Stayed 1 night in Jun 2025

6/10 Okay

Adam, Duluth

Liked: Staff & service, property conditions & facilities
The bed wasn't comfortable and the pillows inside the pillow cases were obviously old (yellowed). Room was a bit noisy and a strange configuration. Just wasn't quite as good overall as I expected.
Stayed 1 night in Jun 2025