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Hyatt Place West Des Moines Jordan Creek

3.0 star property

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Front of property – evening/night
Indoor pool
Concierge desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪16 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(130 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(63 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible (2 Queen Beds & 1 SofaBed)

Room, Accessible (2 Queen Beds & 1 SofaBed) | Living area

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt Place West Des Moines Jordan Creek

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place West Des Moines Jordan Creek gets high marks from our customers. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 1-minute drive from Jordan Creek Town Center and 14 minutes from Drake University
  • Pets welcome for a fee
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

Guests are served free buffet breakfast daily.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1008 reviews
Rating 8 - Good. 182 out of 1008 reviews
Rating 6 - Okay. 61 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room comfortable bed great staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay....very comfortable and accommodating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff very nice and breakfast was good!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing stay. Rooms were clean comfy and quiet. Highly recommend if staying in desmoines
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, amazing breakfast, great customer service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities
The room was clean and nice! Perfect for an overnight stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities
Very nice hotel and attentive staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room wonderful breakfast and comfy bed !! Staff was very friendly- enjoyable stay !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and comfortable. Great breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and close to shopping and restaurants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Check in, Clean Room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and everything was clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast offerings were great. Staff professional and kind. Hotel clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NOREEN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, great healthy breakfast, friendly staff, close to restaurants and shopping! Will definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, nice breakfast, close to great shopping
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rosalina

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very clean, delicious breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and condition
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, wonderful breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mieko

Liked: Cleanliness, amenities, property conditions & facilities
The room was well maintained, the staff were friendly, and they printed a few documents for me at no charge! Breakfast was really nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Perfect location for our needs, clean, comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean nice place smelled nice great location I would go back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
loved the room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and warm kind of small. No hot tub at this location but would be nice if they could out one in.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great bed clean room
Stayed 1 night in Jan 2026