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Hyatt Place West Des Moines Jordan Creek

3.0 star property

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Concierge desk
Lobby sitting area
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, Cinemark Century Jordan Creek 20
    ‪8 min walk‬
  • Place, West Glen Town Center
    ‪14 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(118 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(57 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds & 1 SofaBed)

Room, Accessible (2 Queen Beds & 1 SofaBed) | Living area

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is €87
includes taxes & fees
1 Feb - 2 Feb
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

About this property

Hyatt Place West Des Moines Jordan Creek

Hotel with free parking, 6-minute walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place West Des Moines Jordan Creek gets high marks from our customers. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of Jordan Creek Town Center and Cinemark Century Jordan Creek 20
  • Pets welcome for a fee
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

Guests are served free buffet breakfast daily.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Autumn

Stayed 1 night in Oct 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everything was great! Food room comfort and cleanliness!
Stayed 1 night in Oct 2025

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in excellent condition super clean in the lobby hallways and all the rooms!! The pool was great as well as the breakfast! I highly recommend staying here!
Stayed 1 night in Oct 2025

2/10 Terrible

Ted

Did not check in, was not permitted to cancel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Stayed 4 nights in Oct 2025

10/10 Excellent

Madison

Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Our room smelled like raw sewage. My sister booked a double room and they were very rude in saying even though she paid extra for a double they aren’t guaranteed. She ended up in a suite but it still only had one bed. My brother and his wife had multiple attempts of people coming into their room, tv turning on in the middle of the night. Front desk said when they finally called to inquire about why they kept checking out their room “sometimes the system just does that” No apologies were offered for the multiple bad experiences.
Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nikia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hot water was not properly working. Shower water was cold. Roach was in the lobby area. The room was nice and the staff was very pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

RAPHAELLE CECILE

Stayed 2 nights in Sep 2025

2/10 Terrible

Sherry

Disliked: Cleanliness
Wouldnt recommend staying here. Wife checked in and unfortunately there were some issues with the room. She asked the staff to switch, which they were able to accomodate but the same issues existed in the second room. They tried a third room but seems they didnt relaize there was already someone in the room. My wife asked for a refund but they advised she would need to discuss it with the manager in the morning. Manager stated their policy is no refunds for cancellations regardless of reason. Hlshould you decide to stay, i hope you dont have any issues with your room because they arent going to provide you a refund.
Stayed 1 night in Sep 2025

10/10 Excellent

Marcela

Stayed 5 nights in Sep 2025