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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

An indoor pool with slides and a ship-themed play area.
A spacious restaurant with wooden tables and chairs, a stone wall, and a large window overlooking the dining area.
A lobby with a reception desk, a curved seating area, and a decorative palm tree centerpiece.
A bar area with a central counter, multiple bar stools, and a decorative figure on top.
A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

A compact kitchen with a microwave, a coffee maker, and a small cabinet.

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a sitting area with a sofa and armchair, a small desk, a bathroom with a bathtub, and a large window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, a small table, and a TV.

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

A compact living room with a sofa, a small table, a TV, and a kitchenette in the background.

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Mobility Accessible Room, Poolside, Non-Smoking

Private kitchen

1 Queen Bed, Mobility Accessible Room, Poolside, Non-Smoking

  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Suite With One King Bed And Two Queen Beds-Non-Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Two-Bedroom Suite With One King Bed And Two Queen Beds-Non-Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for King Suite Pool Side-Non-Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

King Suite Pool Side-Non-Smoking

  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

A hotel room with two beds, a desk, a TV, and a chair.

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

A compact kitchen with a microwave, a coffee maker, and a small cabinet.

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Room, 2 Queen Beds, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

A living room with a dining area, leather furniture, and a patterned carpet.

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp.

Suite, 1 King Bed, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

A water park, an indoor pool, and a restaurant are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. During your stay, you'll be within walking distance of Merle Hay Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the indoor pool
  • Amenities include a 24-hour business center, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Iowa Gold Star Military Museum and 7 minutes from Buccaneer Arena
  • Dogs welcome for a fee
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A children's pool, a fitness center, and a vending machine are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This 3-star Urbandale hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.
Castaways Grill - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.8
Rating 10 - Excellent. 203 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 184 out of 1000 reviews
Rating 2 - Terrible. 262 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Taylor

Pool was cold, but the staff was friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was pretty dated, our pullout couch was broke and the staff were very quick to bring us a roll away bed! The staff is what made this place great.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Joel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beds are very comfortable! Hardly anyone staying in the hotel, yet housekeeping was at our door before 11.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

June

Liked: Amenities
It was a good hotel for the price and all the amenities they had. Waterpark, tiki bar, restaurant. It was sad that some individuals didn’t take car of their kids and the kids pulled the fire alarm so was woken up around 2:30 in the morning and had to leave our rooms for about 45 minutes. All good place a lot of kids there.
Stayed 1 night in May 2026
Verified review

8/10 Good

Hecliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cold and bar owner was drunk the whole time
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities
There was so much to do swim arcade and a restaurant
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

No bar. Clean room
Stayed 1 night in May 2026
Verified review

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great!!! Property not so much!!!
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was not upfront on hours of watermark, hot tub was lukewarm, first night had to switch rooms due to a mouse in the room. second night another big mouse.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities
Had fun and wood come again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good tub
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to stay here , nice place it is a little old but still nice and fun for kids , main pool was nice and warm !
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Caroline

Breakfast was lame. There was very little there for a continental. Coffee cups with lids would have been nice for travel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay,
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Katie

Disliked: Property conditions & facilities
Okay stay. Kids were happy. Tv and internet never worked properly.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Nathan

Liked: Staff & service
Nice water park to keep kids busy could use some cleaning no vent fan in hotel bathroom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Mackensie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water didnt work in one of the three rooms we got but they gave us a discount because of this issue
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ross

Liked: Amenities
Nice place to take the kids for a weekend. Nice restaurant. Nice bar. Extra activities just down the road.
Arcade
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Tessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was fine. Bathroom door was broken
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Gail

Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Desirae

Liked: Staff & service
Didn’t know the resort part would be closed during the week in the winter/spring time. It was all around dirty. Dirty work out room and common areas.
Stayed 4 nights in Apr 2026