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Residence Inn Des Moines Downtown

3.0 star property

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Photo gallery for Residence Inn Des Moines Downtown

Property amenity
37-inch TV with cable channels
Lobby
Reception
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Parking available
  • Housekeeping

Explore the area

View in a map
100 SW Water Street, Des Moines, IA, 50309
  • Place, Principal Park
    ‪6 min walk‬
  • Place, Iowa Events Center
    ‪10 min walk‬
  • Place, Casey's Center
    ‪13 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hampton Inn & Suites Des Moines Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,023 reviews
The price is €102
includes taxes & fees
2 Nov - 3 Nov
Hampton Inn & Suites Des Moines Downtown

About this property

Residence Inn Des Moines Downtown

Hotel with free breakfast, near Casey's Center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Residence Inn Des Moines Downtown offers 127 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn Des Moines Downtown. During your stay, you're just a quick walk from Science Center of Iowa. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Casey's Center and 5 minutes from Drake University
  • Cats and dogs welcome for a fee (restrictions apply)
Residence Inn Des Moines Downtown offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Residence Inn Des Moines Downtown also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available.

This 3-star Des Moines hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 15 2024 to November 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines

Reviews

Residence Inn Des Moines Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 313 out of 541 reviews
Rating 8 - Good. 130 out of 541 reviews
Rating 6 - Okay. 44 out of 541 reviews
Rating 4 - Poor. 30 out of 541 reviews
Rating 2 - Terrible. 24 out of 541 reviews

Reviews

4/10 Poor

Hannah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff when I checked in was great and the woman running the breakfast went above and beyond! However, the evening staff were a bit rude about helping with internet connection. The elevator stopped working. The room was wheelchair accessible, but the plastic lip dividing the hallway and entryway and the kitchen and living room area was incredibly difficult to get a wheelchair over. The elevator was also tough to get a wheelchair in and out of. I selected this hotel for its breakfast (still amazing), its pool, location, and kitchenette. I was not happy with the evening staff or dirty room. There were not enough pillows for the pull out couch bed. I felt like the price was not equal to the value.
Stayed 1 night in Jul 2025

8/10 Good

Alice

Stayed 1 night in Jul 2025

4/10 Poor

Donald

Disliked: Staff & service, room comfort

Not sure what the issue was.. not worth the cost

The hot tub jets did not work. The shower knob was loose and did not keep the temp correct… tried booking out, but no one was at the desk , called the number no one answered. Parking garage did not give bar code… was charged multiple time for parking?? Called service number and auto phone call kept hanging up.
Stayed 1 night in Jun 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Not bad

Hotel was clean, and the staff was very friendly. Our room was also clean, but the ceiling AC unit kept dripping water onto the floor in the kitchen. It was very annoying hearing water smack the floor every few seconds. Other than that, our stay was great.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara

Liked: Cleanliness

Just ok

Lots of issues, however they resolved most in a timely manner.
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Our stay was good. The rooms are clean and spacious. The only problem was the shower. Couldn’t shower first day because of no hot water. It was ice cold. The next day the shower started out hot then turned ice cold. Not fun experience trying to get shampoo and conditioner out with ice cold water then water turned scalding hot. Showers/ water requires attention.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the day and night. So convenient to walk to restaurants and bars and farmers market Loved that we didn’t have to drive anywhere.
Stayed 1 night in Jun 2025

10/10 Excellent

Alane

Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very nice stay with my little granddaughter. She loved everything about the room! The hotel was great walking access to lots of great night life and places to eat, as well as the Saturday downtown farmer's market.
Stayed 1 night in Jun 2025

10/10 Excellent

Yoly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the baseball park
Stayed 1 night in May 2025

4/10 Poor

Bill

Liked: Cleanliness
Disliked: Room comfort
At check-in we were not told that 2 hotels share the parking ramp and it makes a difference which entrance you use to attempt access to the hotel. After reloading the vehicle and moving it to the "correct" area, we were able to follow the winding path to our room. The room was clean and cool and comfortable. No internet access made the free Wi-Fi useless until Saturday AM. Showers were a completely random experience. No hot water for about the first 5-6 minutes Saturday morning, then numerous slugs of air from most of the faucets, AND then I got water warm enough to take a quick shower. My wife used it almost immediately after I did and she ran out of hot water. Sunday started out better, water much hotter much faster, but once again one quick shower was about all the hot water available. At check-out, no one asked how our stay was, or mentioned that there is problem with the infrastructure, or even asked which room we were checking out of. Not worth the cost and I will have think twice about the value of Marriott properties going forward.
Stayed 2 nights in May 2025

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay there again. Comfortable room.
Stayed 1 night in May 2025

2/10 Terrible

Kristin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. The vents were covered in dust, dirty toilet, old dirty silverware under the bed. The bed was like sleeping on a brick wall. The bathroom door was falling off the hinges and wouldn’t shut. The toilet paper roll holder was broken and the roll would fall off when we tried to use it.
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julio

Stayed 1 night in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stay

our first day it was an excellent place in an excellent condition downtown friendly service exceptionally nice
Stayed 1 night in May 2025

10/10 Excellent

Josh

Stayed 1 night in May 2025

8/10 Good

Dennis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property plus rooms have a strange arrangement--not bad just peculiar. Really interesting to find the elevator to the parking garage. Parking at $20.00 per night seems pretty high. Hard to find the front entrance.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and interesting hotel. Great for downtown access. Staff was courteous and friendly, and room was excellent. Excellent breakfast. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Devin

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Meh

I waited about 10 minutes at the front desk to check in because no one was at the front desk. Another guest even commented "they" were always gone. I tried calling an operator but it still only rang the hotel front desk. The only rooms available were the suites this weekend. There was no hot water, only fluctuations between cold and tepid water.
Stayed 1 night in Apr 2025