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SpringHill Suites Des Moines West

3.0 star property

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Photo gallery for SpringHill Suites Des Moines West

Indoor pool, open 6 AM to 11 PM, pool loungers
Point of interest
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
1236 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, UnityPoint Health - Methodist West Hospital
    ‪1 min drive‬
  • Place, Jordan Creek Town Center
    ‪2 min drive‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Hearing Accessible)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(55 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

SpringHill Suites Des Moines West

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
SpringHill Suites Des Moines West offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The free breakfast at SpringHill Suites Des Moines West gets high marks from our customers. During your stay, you'll be within walking distance of Jordan Creek Town Center. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking, extended parking, and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms
  • Dogs welcome for a fee (restrictions apply)
As a guest of SpringHill Suites Des Moines West, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Des Moines West. Free self parking is available.

This 3-star West Des Moines hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Hotel Moines West
SpringHill Suites Moines West
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines
SpringHill Suites Moines West Hotel
SpringHill Suites Des Moines West Hotel
SpringHill Suites Des Moines West West Des Moines
SpringHill Suites Des Moines West Hotel West Des Moines

SpringHill Suites Des Moines West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

T
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Joshua Karri

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a lot left to be desired with this place. Not worth the money. Hair everywhere. The spare blanket brought for the pull out bed had dried blood on it. Stay in an Airbnb instead
Stayed 1 night in Sep 2025

10/10 Excellent

Deloris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Arria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff was courteous
Stayed 1 night in Aug 2025

10/10 Excellent

Mengqiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

william t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hatmed, Saint Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Aireal

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to find. The front desk staff was very friendly and helpful. We can hear a little bit of traffic but it’s not a problem.
Stayed 1 night in Aug 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and kids loved the pool and hot tub
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Since effort to modernize, but it's clear everything has been highly used. The rings are nice, but shared spaces are underwhelming (expect the lobby). The pool are was disappointing. The water was murky and the spa button didn't with correctly.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Stayed 1 night in May 2025

2/10 Terrible

Akvilina

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend this property. It had a strong cigarette smell, found a black bug in the bathroom, the bathroom curtain smelled, the elevator was making noises like it wasn’t going to make it to the floor… overall, horrible experience.
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms breakfast was just OK. Staff wasn’t too friendly. Elevator was broke for a while. Smoke alarms went off. Had to use the stairs during the fire alarm.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Really enjoyed our stay. Convenient off the interstate. Loved the pool and hot tub
Stayed 2 nights in Aug 2025

2/10 Terrible

Valerie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lance

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several fast food options and Jordan creek is right down the street with several other food options. The bed was very comfortable and so many pillows. Definitely will stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Melody, Humboldt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & felt the bed was comfortable. Breakfast had a nice selection.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Rude Staff Needs Update

Booked through Hotels.com - not given the room type we specifically booked and paid for a month earlier. Told by staff it’s not their problem and if anyone gets cancelled or given something else, it’s people who book through 3rd party. Super rude staff. Also this hotel is probably the worst Springhill we have ever stayed at. Needs update! Not very nice at all for the price. Would never stay here again!
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower was dirty with prior guest hair on the shower wall. One of the hand towels had blood on it and it was hung in my room as a clean towel and almost dried my face off with it. It was by far the most unsanitary hotel I have ever stayed at.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Bed was comfortable and Breakfast good. Internet wasn't working switched me to a different room with internet!Great customer Service!👍
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Meredith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The desk attendant was super friendly. We checked in at 10:45pm. I knew when we pulled up the hotel wasn’t going to be up to my standard. The property looked overrun and the landscaping needed serious help. The hallway carpets were dirty and hallway and lobby outdated. We had a kind room with sleeper sofa. The king bed was terrible. One side felt and sounded like sleeping on cardboard boxes. The carpet baseboards were falling off in the room. The tray on the ottoman was stained and looked dirty. The sheets for the double pullout bed were twin sized and not full. I couldn’t find the desk attendant to get it switched. And it was so late after a long drive we just wanted to sleep. It was too much to move a family of 5. The breakfast was disappointing in quality and what they offered. I had just stayed at the same chain in Bloomington Indiana and it was fantastic. This location was not. I would not stay again!
Stayed 1 night in Aug 2025