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Onsen Hotel & Spa

2.0 star property

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Outdoor pool
Free daily continental breakfast
Room, 1 King Bed, Patio
Room, 1 Queen Bed, Patio | Terrace/patio
Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly

Explore the area

Map
12921 Tamar Dr, Desert Hot Springs, CA, 92240
  • Desert Hot Springs Town Center
    ‪2 min drive‬
  • Miracle Springs Spa
    ‪3 min drive‬
  • Palm Springs Convention Center
    ‪20 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Patio

Room, 1 Queen Bed, Patio

Room, 1 Queen Bed, Patio

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Queen)

Suite, 1 Queen Bed with Sofa bed (Queen)

Suite, 1 Queen Bed with Sofa bed (Queen)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Onsen Hotel & Spa

Adults-only hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a hot tub and a microwave in a common area are onsite.
Onsen Hotel & Spa offers 21 accommodations with complimentary bottled water and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Desert Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Onsen Hotel & Spa. During your stay, you're just a quick walk from Cabot's Pueblo Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include luggage storage
  • Onsite recreation includes a gym
  • 11 mi (17.6 km) from San Jacinto Mountains and 11.5 mi (18.4 km) from Palm Springs Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Onsen Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a hot tub. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Onsen Hotel & Spa also features a fitness center and a microwave in a common area. Self parking is free.

This Mediterranean Desert Hot Springs hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2022
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 49 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 49 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Onsen Hotel & Spa Hotel
Onsen Hotel & Spa Desert Hot Springs
Onsen Hotel & Spa Hotel Desert Hot Springs

Onsen Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 182 reviews
Rating 8 - Good. 24 out of 182 reviews
Rating 6 - Okay. 10 out of 182 reviews
Rating 4 - Poor. 4 out of 182 reviews
Rating 2 - Terrible. 7 out of 182 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Stayed 6 nights in Mar 2025

8/10 Good

kristin

Stayed 1 night in Feb 2025

10/10 Excellent

Kyung, Fremont

Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast excellent
Stayed 1 night in Mar 2025

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is cute, the neighborhood is so so. There is nothing close by but it was much less expensive than staying in Palm Springs and worked out well for us. We spent 1 day at the Tram and 1 day at the outlet malls. The pool and hot tub were great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Property conditions & facilities
Very nice property. Well maintained. Very welcoming staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Best hotel breakfast!
Stayed 1 night in Feb 2025

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, nice size room.
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hot tub and pool. Nice breakfast.
Stayed 7 nights in Feb 2025

6/10 Okay

Dianna

Travelled with partner
Liked: Cleanliness, staff & service
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabby

Stayed 1 night in Feb 2025

8/10 Good

Jodi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff was as well. The area around the property is not so nice but the reception staff said they have security staff patrol the grounds overnight. The property is clean, the areas around the property have lots of garbage strewn everywhere.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay when exploring the Joshua Tree area. We enjoyed the quiet and the thermal spa!
Stayed 2 nights in Feb 2025

2/10 Terrible

Laura

Travelled with group
Disliked: Staff & service

Incredibly rude staff at Onsen

Due to the fires in SoCal, we wanted to change our trip dates. Tried to change online, however the hotels.com website was not working correctly, so I resorted to calling. Hotels.com team tried to help out, but the Onsen hotel staff was incredibly rude to your team! They thought I was on hold, but I could hear the entire conversation! The Onsen staff kept trying to pretend like they couldn’t understand the slightly Indian accented, perfectly good clear English that your hotels.com staff was speaking. It was really rude and racist. Onsen finally said we needed to speak to a manager, but management refused to pick up or call back for 7 days and it was finally too late. Since I was going to be charged anyway, I decided not to cancel my reservation, so the hotel could not double dip. It was clear they were trying to keep my money AND resell the room. And just to be really clear… hotels.com staff were very patient and kind and did everything they could. And I was very patient and kind when I tried to speak to the hotel directly. My English had no accent, so I guess they’re just dismissive and rude and unresponsive to everyone. I will not ever book that hotel because I heard just how rude they were to your hotels.com staff. I will book hotels through hotels.com again, and I appreciate your compassionate and hard-working team.
Stayed 1 night in Jan 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Nowhere on Expedia is it mentioned that this hotel is adults only. My son and I went to check in, and not only were we turned away (exhausted after 8 hours of driving) even after staff acknowledged the failure being on their part, but I was also told I couldn’t be given a refund bc “only the owner can do that” and she was not on the property. Listen, I am a business owner, too. I understand how systems can be challenging to navigate at times. But when we make mistakes, we still are beholden to do the right thing. I am incredibly disappointed in the owner of this establishment. May they learn from their mistakes and do better next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub amazing very quiet nice place in a not so great area
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Stayed 10 nights in Jan 2025

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place says it has a spa (which included ridiculously priced spa treatments) however I have no idea where that was. Workout room had 2 pieces of equipment and 2 yoga balls, one of Which was partially deflated. The walls and cieling on bottom floor are super thin. The person upstairs started stomping around their room endlessly at 6am and the room next door had a late night visitor that I’m pretty sure was a sex worker lol which is fine I guess except she was crazy loud (you get what you pay for though?) There was an empty lot with trash and just debris next to the hotel with a homeless encampment nearby—which didn’t bother us but some people may not like it. The staff however was absolutely wonderful. Really great customer service and friendly. I would not stay here again though.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is unique…. The neighborhood might look or appear to be a bit sketchy but my wife and I had no issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. The renovations are wonderful. The property is quaint and small, and can transcend you back to a simpler time. Great place to just relax.

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025