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Four Points by Sheraton Detroit Novi

3.0 star property

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Photo gallery for Four Points by Sheraton Detroit Novi

A lobby with a brick wall, a large cityscape painting, and multiple seating areas with red and grey chairs.
Reception
A modern living room with a grey sofa, red cushions, a wooden coffee table, a TV mounted on the wall, and a wooden cabinet with a microwave.
A hotel room with a large bed, a desk, a chair, and a TV on the wall.
A hotel pool area with a clear blue pool, lounge chairs, and a seating area with tables and chairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
27000 S. Karevich Drive, Novi, MI, 48377
  • Place, West Oaks
    ‪2 min walk‬
  • Place, Twelve Mile Crossing at Fountain Walk
    ‪7 min walk‬
  • Place, Twelve Oaks Mall
    ‪11 min walk‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV on the wall.

Room, 1 King Bed

8.2 out of 10
Very good
(61 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

8.0 out of 10
Very good
(21 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern bathroom with a large mirror, a white sink, a glass shower enclosure, and a towel rack with neatly folded towels.

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A modern bathroom with a large mirror, a white sink, a glass shower enclosure, and a towel rack with neatly folded towels.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a TV mounted on the wall, and a wooden cabinet.

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Hilton Garden Inn Detroit/Novi
Novi
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,010 reviews
The price is €109
includes taxes & fees
16 Aug - 17 Aug
Hilton Garden Inn Detroit/Novi

About this property

Four Points by Sheraton Detroit Novi

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Detroit Novi. During your stay, you're just a quick walk from West Oaks. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from West Oaks and 8 minutes by foot from Twelve Mile Crossing at Fountain Walk
Four Points by Sheraton Detroit Novi offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9200 square feet (855 square meters) and includes conference space. The business-friendly Four Points by Sheraton Detroit Novi also features a vending machine, a garden, and concierge services. Self parking is free.

This 3-star Novi hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Four Points by Sheraton Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 996 reviews
Rating 8 - Good. 278 out of 996 reviews
Rating 6 - Okay. 166 out of 996 reviews
Rating 4 - Poor. 84 out of 996 reviews
Rating 2 - Terrible. 82 out of 996 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dedria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pretty good stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ricky

Would stay there again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating Clean rooms
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Nishi

Disliked: Staff & service
Old building
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good location. Looks like it was recently remodeled, but decore choice or poor lighting made the room seem unnecessarily dark. Bed was comfortable. Plenty of towels. Breakfast was adequate but hardly exceptional or worth the added charge. Staff was friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donparion

We had a nice room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Exceptional, helpful staff! Kids loved the pool!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very nice, dinner options in the area was great also
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was clean, staff were helpful. The lobby and pool area were not well kept. The pool area was especially unclean. Lots of things floating in the water, trash on the ground, etc.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Only there for one night. The room was clean and ready. The front desk employees were smiling and very professional. Really enjoyed our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mikayla

Great staff. Clean facilities. Easy check in
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elvis

Liked: Cleanliness, amenities, property conditions & facilities
Perfect everything easy parking friendly workers very clean the room good and Safe area Definitely I would recommend
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

CLIFFORD

Liked: Cleanliness
Older hotel nice staff but went without showers and water due to a waterline break
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Munetoshi

Great hotel
Stayed 7 nights in May 2025
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stay was nice. Clean. We were pretty upset about how early the pool closed. Had kiddos excited to swim!
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Nedra

Disliked: Cleanliness, amenities
Had to switch room 2 times found dirty shirts in room that they switch us in Hallway smell like a nursing home/ urine
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

kristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly staff.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel and the bar was great
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Gabriela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t see it listed, but it was an open atrium with pool and bar. The atmosphere was so loud in there and the room open to that and you can hear noise all night through the door. Room surfaces were not cleaned from last visit. There were cup ring stains on desk and table next to bed. Too loud and dirty overall.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at !!!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel loved it
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Sophie

S
Stayed 1 night in Feb 2026