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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Free daily full breakfast
Standard Room, 2 Single Beds, Accessible (Communications)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
39675 W 12 Mile Road, Novi, MI, 48377
  • Place, Twelve Oaks Mall
    ‪3 min drive‬
  • Place, JD Racing Indoor Karting
    ‪4 min drive‬
  • Place, Suburban Collection Showplace
    ‪5 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Hotel in Novi with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. During your stay, you're just a quick walk from Henry Ford Medical Center - Columbus. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by foot from Henry Ford Medical Center - Columbus and a 4-minute drive from Twelve Oaks Mall
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a front-desk safe are also featured at the business-friendly Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. Self parking is free.

This Novi hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Savana

Stayed 2 nights in Aug 2025

6/10 Okay

Pooja

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Stayed 2 nights in Jul 2025

6/10 Okay

Wandalarrese

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was always nice; My only issue was the bathroom was kind of "run down". The wall near the bathtub (behind the door) had a hole with water leaking out/The shower curtain was not wide enough to cover the pole and it was torn/The towel rack was coming out of the wall (it was really leaning!). The microwave was really old, and the Keurig was really dusty. We didn't use that,just got tea in the lobby.
Stayed 2 nights in Jul 2025

8/10 Good

Cindy, Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door needs to be cutdown -- we could barely open/shut it. Otherwise, we had a nice experience with very good staff at this Holiday Inn Express.
Stayed 1 night in Jul 2025

6/10 Okay

Krish

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property has spiders, ants , spider web, dirt near ac vents, peeled off trims in the washroom, no exhaust fan running, blankets have stains...
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay….. top notch!!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was better than expected.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Had to leave early as I was sick. Saw an ant!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty room. Comfortable bed. Nice big bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Zhaofang

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean, friendly staff, complimentary coffee and tea at the lobby, nice complimentary breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Shenita

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathtubs needs to be resurfaced or replaced. My sister tub looked very nasty with stains
Stayed 3 nights in Jul 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great area lots of parking
Stayed 3 nights in Jul 2025

4/10 Poor

Latoya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was terrible and and the beds was small
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken Tree limbs around property that could be cleaned up. Pool area could have been cleaner and water extremely cold.
Stayed 1 night in Jul 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were all wonderful. The property was in a safe location, but there wasn't much in the immediate vicinity. My only complaint was that they put us in a accessible room (not what I booked) and the shower was in disrepair and the shower head was so low we had to stoop to get under the water.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness
Good quality
Stayed 2 nights in Jun 2025

6/10 Okay

Srinivas

Business traveller
Didn’t like the room at all. AC blows either high or none. Carpet is old. Bathtub clogged, spider web in bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025