Somerset Inn

3.0 star property

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Photo gallery for Somerset Inn

Exterior
Lobby
Bar (on property)
Food and drink
Food and drink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2601 W Big Beaver Rd, Troy, MI, 48084
  • Somerset Collection
    ‪2 min walk‬
  • Troy Historic Village
    ‪4 min drive‬
  • Detroit Zoo
    ‪14 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪48 min drive‬

Room options

Executive Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Somerset Inn

Suburban hotel with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a microwave in a common area, and conference space. Housekeeping is available on request.
Somerset Inn offers 250 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Somerset Inn. During your stay, you're just a quick walk from Somerset Collection. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Somerset Collection and 4 minutes by foot from The Detroit Shoppe
  • Local-area shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 17 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Somerset Inn. Free self parking is available.

This Troy hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Crumpets Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crumpets Restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 17 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 3:
  • One of the dining venues
  • Bar/Lounge
  • Golf course
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Somerset
Somerset Inn
Somerset Inn Troy
Somerset Troy
Somerset Hotel Troy
Somerset Inn Troy
Somerset Inn Hotel
Somerset Inn Hotel Troy

Somerset Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a dance convention. Perfect location to the best mall.
Stayed 2 nights in Jan 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice. TV remote did not work; Exchanged remote at desk and new remote also did not work.
Stayed 1 night in Apr 2025

8/10 Good

Jaehwan, White Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean room
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Key cards were a pain to work. Only sometimes did. Too early of a close for the grill and bar
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpeting needed a better vacuuming. Nice to see a visitor's guide in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie Kintu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful stay! Staff are great and super helpful! The convenience of the hotel is unmatched too!
Stayed 2 nights in Mar 2025

6/10 Okay

Su Jeung

Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

DaQuan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne, Bay Village

Liked: Cleanliness, staff & service, property conditions & facilities
Maid service didn't come, i was there 3 nights. Covid is ling over, that should be standard. Front desk was friendly. Live free parking and great location. Didn't like that if you wanted to order at restaurant you had to fine in, couldn't get it to go
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in the area I always stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

JOEY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Sara

Travelled with family
Disliked: Property conditions & facilities, room comfort

outdated and overpriced

rooms and hotel very outdated. small room and room was always cold no matter what the therostat was set too. thin sheets and covering on the bed and no hot water the wntire weekend for showers. stayed there for a dance compwtition as venue hotel. one set of 2 elevators slow and took foverer. next time would commute from other hotels down the road.
Stayed 2 nights in Jan 2025

8/10 Good

Scott, Woodstock

Stayed 1 night in Jan 2025

6/10 Okay

Ludmila, TORONTO

Good proximity to the mall for shopping,
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Everything has been perfect. The room is clean and comfortable. The staff at check in was pleasant. We will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a steal, especially for the price. The staff was friendly and accommodating. The best part was the restaurant, which was open and was able to serve us while everything else in the area was jam-packed. This is the place to stay, especially if you’re in the area for Somerset Mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was QUIET. They didn't put everyone on the same floor or in super close proximity. We were able to sleep after some nights out and about. Everything was in good repair. They were flexible w/a later checkout time.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Abdul

Stayed 4 nights in Dec 2024

2/10 Terrible

Jasmine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dates. No latch on the door, large vent in the shower, holes in the ceiling, water damage in the hallways, critters in the rooms, showers filled with hair….awful!
Stayed 3 nights in Dec 2024