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Sonesta Simply Suites Detroit Troy

2.0 star property

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Photo gallery for Sonesta Simply Suites Detroit Troy

Enjoy cooking in this kitchen with a stainless steel refrigerator, microwave, and coffee maker.
Welcome to our reception area, featuring a reception desk, comfortable seating, and a large mirror.
Relax in a serene space with a large dining table, armchairs, and a flat-screen TV.
Experience the inviting entrance of Sonesta Simply Suites, featuring an arched entrance and beautifully landscaped surroundings.
Enjoy a comfortable stay in this well-appointed room with a dining table, sofa, armchairs, flat-screen TV, kitchenette, and large window.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2550 Troy Center Dr, Troy, MI, 48084
  • Somerset Collection
    ‪3 min drive‬
  • Detroit Zoo
    ‪12 min drive‬
  • Royal Oak Music Theatre
    ‪12 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Relax in a serene space with a large dining table, armchairs, and a flat-screen TV.

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.8 out of 10
Good
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Comfortable room with a large bed, desk, and kitchenette area.

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(77 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Comfortable room with a large bed, desk, and kitchenette area.

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Relax in a serene space with a large dining table, armchairs, and a flat-screen TV.

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Comfortable room with a large bed, desk, and kitchenette area.

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Detroit Troy

Hotel in Troy with a health club and a 24-hour business center
Along with a health club, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Troy offers 118 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Detroit Troy. During your stay, you'll be within walking distance of Somerset Collection. You'll find features like free WiFi in public areas, plus a gym and a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from The Detroit Shoppe and a few minutes from Somerset Collection
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
WiFi is free in public spaces. There's an onsite 24-hour business center. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Simply Suites Detroit Troy. Parking is available for a fee.

This Troy hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Detroit-Troy
Candlewood Suites Hotel Detroit-Troy
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Candlewood Suites Detroit-Troy Hotel
Sonesta Suites Detroit Troy
Candlewood Suites Detroit Troy
Sonesta Simply Suites Detroit Troy Troy
Sonesta Simply Suites Detroit Troy Hotel
Sonesta Simply Suites Detroit Troy Hotel Troy

Sonesta Simply Suites Detroit Troy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kyrell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. But the room must’ve not been used often due to the amount of dust coming out of the hvac unit on wall. It immediately caused my wife and I to cough and dry throats for the duration of our stay whenever turned on.
Stayed 1 night in Apr 2025

4/10 Poor

Jermaine

Disliked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely worth the money.. clean room nice hotel I would stay again
Stayed 1 night in May 2025

6/10 Okay

Carol

Liked: Amenities
Return of deposit return to be as stated at check out would be followed through
Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay at for the price!
Stayed 1 night in May 2025

10/10 Excellent

Arleny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta todo de este lugar ,limpieza ,tranquilad,el servicio increíble . ….
Stayed 6 nights in Apr 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ALAA

Travelled with family
Liked: Amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2025

10/10 Excellent

Moacyr

Stayed 1 night in Apr 2025

8/10 Good

Credell

Travelled with partner
It was clean and staff were attentive to the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

TONEE

Liked: Cleanliness
.
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Stayed 6 nights in Apr 2025

2/10 Terrible

Wilmeka

Stayed 2 nights in Mar 2025

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, welcoming, and friendly. The room was much nicer and larger than any other room I booked before for around the same price.
Stayed 1 night in Apr 2025

2/10 Terrible

Parth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Joselen

Stayed 1 night in Apr 2025

4/10 Poor

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO BETTER❗

There was a false fire alarm that went off for about 15 to 20 minutes and it was terribly loud and uncomfortable! During checkout time someone came to my door 6 minutes before 11:00 a.m. to tell me check out time was at 11:00 and I was using the bathroom and had the door open and that person opened my hotel door. I was lucky I had the latch on because that was super inappropriate and unprofessional!
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Stayed 1 night in Mar 2025

6/10 Okay

Tiffany, Troy

Business traveller
Disliked: Cleanliness
The only staff member that displayed good customer service was Ursula and the gentleman that checked me in. Housekeeping staff, terrible. I cleaned my own room. Notified front desk, didn't care. Transferred me to Katie, management, she didn't care. She was actually kind of rude. They say if you want service just ask. That's not the case at all. I cleaned my own room, because it was nasty, food on the walls, dirty linen, etc. No one cared or offered an apology except Ursula. With Covid, and other viruses, I was going to sanitize the room anyway. I had to clean,Clorox cleean-up, Lysol wipes. Even had to wash the dishes. Asked housekeeping to vacuum the floor. Failed! SMH. Maintenance guy is cool too! I clean my room, ask for supplies, now......it's okay.
Stayed 14 nights in Mar 2025

10/10 Excellent

joel

Stayed 25 nights in Mar 2025

6/10 Okay

Suzanne

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel for the price

I was impressed that the room had a kitchenette in it with a full sized refrigerator. It had a large desk in which I could easily do computer work. The only bad thing was the tennant in the room above mine couldn't turn off the water in their room and it proceeded to flood my room below. The front desk person gave me a new room and it was equally as nice.
Stayed 1 night in Apr 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the property is clean and th staff polite, the amenities are old. Gym is outdated, no smart TV, the tub was cracking on every steps taken in it, the overcharge parking is unacceptable.
Stayed 3 nights in Apr 2025

8/10 Good

Deanna, Beaver Dam

Business traveller
Liked: Cleanliness, amenities
You can hear the guests upstairs walking around all night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay no bugs super clean and friendly staff
Stayed 1 night in Mar 2025