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Sonesta Simply Suites Detroit Troy

2.0 star property

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Photo gallery for Sonesta Simply Suites Detroit Troy

Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Reception
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
2550 Troy Center Dr, Troy, MI, 48084
  • Place, Somerset Collection
    ‪2 min drive‬
  • Place, AirTime Trampoline & Game Park
    ‪3 min drive‬
  • Place, The Detroit Shoppe
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪41 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(81 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Sonesta Simply Suites Detroit Troy

Hotel in Troy with a health club and a 24-hour business center
Along with a health club, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Troy offers 118 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Detroit Troy. During your stay, you'll be within walking distance of Somerset Collection. You'll find features like free WiFi in public areas, plus a gym and a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from The Detroit Shoppe and a few minutes from Somerset Collection
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
WiFi is free in public spaces. There's an onsite 24-hour business center. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Simply Suites Detroit Troy. Parking is available for a fee.

This Troy hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)
  • Limited on-site self parking

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Detroit-Troy
Candlewood Suites Hotel Detroit-Troy
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Candlewood Suites Detroit-Troy Hotel
Sonesta Suites Detroit Troy
Candlewood Suites Detroit Troy
Sonesta Simply Suites Detroit Troy Troy
Sonesta Simply Suites Detroit Troy Hotel
Sonesta Simply Suites Detroit Troy Hotel Troy

Sonesta Simply Suites Detroit Troy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Percival Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2025

6/10 Okay

malik

Stayed 2 nights in Oct 2025

2/10 Terrible

Jordan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jhavus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

ASHOK KUMAR REDDY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not clean, AC vents are rusted and i see dust everywhere
Stayed 2 nights in Sep 2025

10/10 Excellent

Austin

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

John Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher F

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed
Stayed 3 nights in Sep 2025

6/10 Okay

HYE RYEONG

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sharonda Dalana

Liked: Cleanliness, amenities
No
Stayed 3 nights in Sep 2025

10/10 Excellent

Deyli

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 7 nights in Sep 2025

6/10 Okay

Bruce

Travelled with family

Average

Stayed 1 night in Sep 2025

4/10 Poor

Chene

Business traveller
Disliked: Cleanliness, staff & service
Rude staff and dirty rooms would be cool otherwise
Stayed 1 night in Sep 2025

4/10 Poor

Basirat

Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Sep 2025

2/10 Terrible

Prashanth

Stayed 1 night in Sep 2025

10/10 Excellent

Ximena

Stayed 3 nights in Sep 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though I had to admit my husband to the hospital for blood clots in his legs, lungs and abdomen, Sonesta would not refund our one night stay. Really, no exceptions??
Stayed 1 night in Sep 2025

10/10 Excellent

Zarif

Stayed 1 night in Sep 2025

10/10 Excellent

Raffi

Stayed 1 night in Sep 2025

2/10 Terrible

Raymond

Disliked: Staff & service, amenities
I made my reservation at 1:00 am. Showed up same day at 4:00 am was told I needed to come back at 11:00 pm. When I showed up they told me to come back at 4:00 pm. Never stayed there canceled my reservation and sleeped in my car insteed. Do I get the taxes and fees returned since I canceled and never stayed in the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Zarif

Stayed 4 nights in Sep 2025

6/10 Okay

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room design was great. Property was great. Front desk very good, except they did not advise us of limited housekeeping. Also, there was a meat blood stain in the refrigerator approximately 2 feet by 1 foot. It also seems housekeeping does not pay sufficient attention to cleanliness of eating utensils and glasses.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Anthony

Disliked: Cleanliness
The room was not overly clean and the toilet backed up a couple times (even before use). Rooms are large, bed was comfortable.
Stayed 2 nights in Sep 2025