18 Mar 2018 by Hany Ghanem-General Manager
Thank you for taking time to share your feedback, it is very important to us. I am very concerned reading through your comments and I would like to extend my sincere apology for the inconvenience caused. Your concerns are all well noted and we take it as an opportunity to make necessary improvement in our services to avoid this kind of occurrences in the future. This has been addressed too with the team for corrective actions. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will still consider staying with us in the future and give as a second chance to turn your experience around.
Best Western Plus Doha offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A children's pool, a nightclub, and a hot tub are also featured at the business-friendly Best Western Plus Doha. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free valet parking
Best Western Plus Doha offers 211 air-conditioned accommodations with fireplaces and minibars. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Doha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
Koronfol – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Venus coffee lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Late-night fare is available from 24-hour room service.
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body scrubs and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Best Western Plus Doha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
