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Hotel Carlton Dortmund

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Photo gallery for Hotel Carlton Dortmund

Breakfast area
Comfort Double Room
Standard Single Room, 1 Single Bed | Room amenity
Reception
Interior entrance

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Lütge Brückstraße 5, Dortmund, NRW, 44135
  • Place, Dortmund Christmas Market
    ‪6 min walk‬
  • Place, German Football Museum
    ‪6 min walk‬
  • Place, Thier-Galerie
    ‪8 min walk‬
  • Airport, Dortmund (DTM)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, Shared Bathroom

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Economy Single Room, Shared Bathroom

  • City view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Quadruple Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Carlton Dortmund

This smoke-free hotel features express check-out, tour/ticket assistance, and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hotel Carlton Dortmund offers 44 accommodations with blackout drapes/curtains. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
With your stay at Hotel Carlton Dortmund, you're connected to a shopping center and just a quick walk from Orchestra Center NRW. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance and luggage storage
  • 7 minutes by car from Signal Iduna Park and 7 minutes from Westfalenhallen
Hotel Carlton Dortmund offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi.

This Dortmund hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Soap
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and January 9.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE320102808
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from noon - 8:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number HRB153429
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Carlton Dortmund
Carlton Dortmund
Hotel Hotel Carlton Dortmund
Dortmund Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton
Hotel Carlton
FF E Hotel Carlton
Hotel Carlton Dortmund Hotel
Hotel Carlton Dortmund Dortmund
Hotel Carlton Dortmund Hotel Dortmund

Hotel Carlton Dortmund Reviews

Reviews

6.6
Rating 10 - Excellent. 44 out of 290 reviews
Rating 8 - Good. 96 out of 290 reviews
Rating 6 - Okay. 80 out of 290 reviews
Rating 4 - Poor. 40 out of 290 reviews
Rating 2 - Terrible. 30 out of 290 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Daniel

Liked: Staff & service
Cheaper than other hotels in Dortmund
Stayed 1 night in Sep 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for a short term stay. Staff was friendly, helpful. I was there for mainly football so it was perfect, short walk to Dortmund Markt where they had a fall festival which was super.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Kaido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city centre. Quiet. Spacious rooms. Area a little dangerous.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location. Staff were very friendly and wonderful. Condition of hotel is extremely outdated and uncomfortable. Very expensive for what it was.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Amenities
About as basic asmyou can get...if you just want a bed to sleep on the its ok.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Paul

Liked: Staff & service
Disliked: Property conditions & facilities

Ideal for budget football fans

Nice , clean but old and basic
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Aaron

Picture of room shown was not room booked. Poor wifi service - restricted internet.
Stayed 4 nights in May 2025
Verified

4/10 Poor

Graeme

Avoid

Room was nowhere near the actual hotel, parking was also nowhere near. Loads of noise in the middle of the night people shouting and screaming within the hotel gated area.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Mark

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Super disappointed when I arrived at this hotel. The photos of the room were no where close to what the room was like. The photos were so far off you'd think I went to the wrong hotel! While the desk staff was friendly that didnt change the fact that my room felt very unsecured and unsettling to leave my belongs while I left the property to go to the football match. I highly recommend this property post correct photos and description of the rooms and anyone wishing to stay does their research to make sure you will be getting exactly what you thought you were getting before arriving. I personally feel Expedia needs to compensate me for false advertising as I would have never ever booked this hotel if I knew this was what I was paying for.
Photo of actual room
Photo of actual room
Broken door frame
Would have been so easy for someone to simply bang the door with a shoulder or a kick and they would have had access to my room.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Bustena

I didn’t like the fact that upon extending my stay they switched me to a room without bathroom.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Wolf Dino

Liked: Cleanliness, staff & service
Super Lage, fantastisches Personal
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Arnd

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Gesamtes Haus sehr in die Jahre gekommen und verwohnt.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wolf

Liked: Cleanliness
Super nettes Personal. Perfekte Lage. Es gab ein upgrade.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Fred - Asle

Disliked: Cleanliness, staff & service
Små rom i en bakgård. Luktet mugg. Ikke anbefalt. Eneste positive var at det lå sentralt til. Fronostsalen var iallefall oppusset, og grei fronost
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Øyvind

Disliked: Cleanliness, property conditions & facilities, room comfort
En unik mulighet til å reise tilbake i tiden. Rommet ser ut som det er hentet rett fra 1950. Rommet ble ikke rengjort en eneste gang i løpet av de 5 dagene vi var der. Lå en del uteliggere i området rundt hotellet, men til gjengeld er mannen i resepsjonen veldig hyggelig. Vi klarte absolutt å sove og det er tross alt det viktigste
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Arnfinn

Liked: Cleanliness
Selve hotellet var helt ok med strategisk flott plassering nærme torvet. Området utenfor hotellet er ikke det beste i byen.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Das Zimmer entsprach meinen Bedürfnissen. Dem Preis entsprechend. Alles passte für mich.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Das Hotel ist sauber, preisgünstig und in direkter Laufnähe sowohl zum Bahnhof als auch zur Innenstadt. Das Mobiliar ist genauso bunt zusammengewürfelt wie die Dekoration. Die einfach verglasten Fenster halten weder die Kälte ab, noch das Gegröle alkoholisierter Partygänger, die direkt unten auf der Strasse lautstark feiern. Der Heizkörper blieb selbst auf Stufe 5 komplett kalt.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Thurid

Disliked: Cleanliness, amenities, property conditions & facilities
NICHT BUCHEN. Keiner am Empfang. Standen mit ca.10 Pers. Keiner ans Telefon zu kriegen. Eingang schaut wie die letzte Absteige aus! RED FLAG
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Norbert

Liked: Cleanliness, staff & service
Das Zimmer hatte keine Nachttischlampen, es fehlten Steckdosen, der Fernseher war defekt und das Licht im Bad konnte man nicht ausschalten.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Norbert

Liked: Cleanliness, staff & service
Licht geht nicht aus im Badezimmer, keine Nachttischlampen, Fernsehen defekt.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Katrin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trotz gebuchtem Aufenthalt, angekündigter Ankunftszeit und offizieller Besetzung der Rezeption bis 20:30 Uhr, war um 19:30 Uhr kein einziger Mitarbeiter im gesamten Hotel und auch auf Nachrichten und Anrufe reagierte niemand. So blieb mir nach langem Chat mit Hotels.com nichts anderes übrig als 1,5 Stunden später mit Koffer durch Duisburg zu ziehen auf der Suche nach einem freien Hotelzimmer. Finger weg von diesem "Hotel"!!!!!!!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Uwe

Disliked: Property conditions & facilities
Kein Fernseher
Stayed 4 nights in Aug 2025