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Hotel NeuHaus

3.0 star property

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Photo gallery for Hotel NeuHaus

Terrace/patio
Meeting facility
Desk, blackout curtains, soundproofing, free WiFi
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Agnes-Neuhaus-Str. 5, Dortmund, 44135
  • Place, Dortmund Christmas Market
    ‪7 min walk‬
  • Place, Dortmund Concert Hall
    ‪9 min walk‬
  • Place, Thier-Galerie
    ‪13 min walk‬
  • Airport, Dortmund (DTM)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room

Desk, blackout curtains, soundproofing, free WiFi

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Single Beds, Mobility Accessible, Non Smoking

Desk, blackout curtains, soundproofing, free WiFi

Standard Double Room, 2 Single Beds, Mobility Accessible, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel NeuHaus

A rooftop terrace, free WiFi in public areas, and a vending machine are available at this smoke-free hotel.
Hotel NeuHaus offers 22 accommodations with complimentary bottled water and hair dryers. A pillow menu is available. 39-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Dortmund hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

With your stay at Hotel NeuHaus, you're connected to a rail/subway station and just a quick walk from Museum Ostwall. You'll find features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 6 meeting rooms, an elevator, and a rooftop deck
  • Just a 5-minute drive from Signal Iduna Park and 5 minutes from Westfalenhallen
  • Dogs welcome for a fee (restrictions apply)
Hotel NeuHaus offers its guests a rooftop terrace, a vending machine, and room service (during limited hours). There are 6 meeting rooms available. Public spaces have free WiFi.

This 3-star Dortmund hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 4:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 6:30 AM - 4:00 PM.
Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Neuhaus Integrationshotel Dortmund
Neuhaus Integrationshotel Dortmund
Neuhaus Integrationshotel
Neuhaus Integrationshotel
Hotel Neuhaus Integrationshotel Hotel
Hotel Neuhaus Integrationshotel Dortmund
Hotel Neuhaus Integrationshotel Hotel Dortmund

Hotel NeuHaus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 73 reviews
Rating 8 - Good. 41 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Billy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , great staff
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Suprisingly good breakfast! Didn’t expect much, since it’s not a large brand hotel, but it was a pleasant stay, with decent rooms, clean room and enjoyable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shoji

Liked: Cleanliness, amenities, property conditions & facilities
Always very good. My regular stay at Dormund
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sungjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war eine schöne Übernachtung!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities
Die Restaurants sind in der Nähe Einkauf Möglichkeit auch,Frühstück auch gut mehr brauchen wir nicht!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stein Rune

Liked: Cleanliness, property conditions & facilities
Rent og ryddig. Bra lokasjon.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos miy amables y amigables. Habitaciones sumamente espaciosas y el baño impecable. Todo muy bien.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Der Service, die Atmosphäre und die Freundlichkeit des Personals waren gut. Schade dass die Fenster keine Aussenverschattung haben, so war es sehr warm.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles gepasst
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr zuvorkommend und hilfsbereit. Due Zimmer waren sehr sauber und das Frühstück war vielfälltig. Das Hotel können wir immer gerne empfehlen.
Stayed 2 nights in May 2023
Verified

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell i utkanten av citykärnan

Mycket trevligt!
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt beliggende og billigt

Dejligt centralt beliggende hotel i gåafstand til Dortmund centrum med caféer og indkøbsmuligheder. Der er gratis parkering lige rundt om hjørnet fra hotellet. Der kan dog være at der først er en ledig plads der om aftenen, men så kan man parkere lige foran hotellet mod betaling. Personalet var meget venlige og der var en dejlig varieret morgenmad, som vi havde bestilt med. Der var meget støj i nabolaget, da hovedgaden var ved at blive renoveret, men ellers virkede det som et forholdsvist stille kvarter, på trods af en større vej foran hotellet. Alt I alt et godt valg, hvis man vil have en billig overnatning i Dortmund og gerne vil være tæt på alting.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr nettes hotel

Von aussen so lala. Aber innen das hotel ist schön. Die Zimmer sind gemütlich, alles sehr sauber. Das Personal und service ist freundlich und Wünsche werden erfüllt. Das Frühstück ist sehr lecker. Danke für den tollen Aufenthalt.
Stayed 4 nights in Aug 2020
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War alles super Personal sehr freundlich
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solides Hotel mit großen, behindertengerechten Zimmern und Bad. Die Rezeptionszeiten sind leider nicht so gut und die Frühstücksauswahl mau.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Viel kann man bei einer Nacht nicht beurteilen. Nettes Personal. Tee und Kaffee standen den ganzen Tag kostenfrei bereit
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Nähe zu den Lokalen alles war fußläufig zu erreichen
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

kazuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パリ中心部にこだわらない人向きの穴場的ホテル

確認不足による二重課金、不在の時もあるレセプション、室内にない貴重品ボックスなど、個人的に経験した悪い点を挙げていけばきりがないが、それでも総合点は高く評価している。 オープンしたばかりで部屋がきれいなことは百難隠す。 従業員のモチベーションは高く、二重課金の返還はスムーズだった。 朝食もおいしい。 エレベーターも新しく、パリ市内の小さなホテルでしばしば感じるような古くて不快な要素は皆無。 日中はトラムや電車の本数が少なめで、パリ市内中心部からのアクセスは若干難があるが、駅からはそう遠くなく、郊外にしては町が明るい。 パリに飽きた観光客にとっては最高のビジネスホテルだ。 特に、ロンシャン競馬場やローランギャロスに用事がある人には、パリ中心部から出かけるより便利で良いと思う。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel super personeel. Alles was top kom er zeker terug als we weer naar BVB gaan.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zuvorkommendes Personal, großes, sauberes Zimmer mit bequemem Bett Optimale Lage für einen Besuch des Stadions oder der Westfalenhallen: 10min entfernt vom Hauptbahnhof, keine 10min zur nächsten U-Bahn-Station. Absolut empfehlenswert.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es gab das bekannte Problem dass die Dusch Amaturen kaputt sind. Leider würden wir nicht vorher darauf hingewiesen. Im Nachhinein hieß es nur, dass das Problem bekannt ist und nächste Woche behoben wird. Schade, hätte ich es vorher gewusst hätte ich mich darauf einstellen können dann wäre es nicht so schlimm gewesen. Ansonsten wirklich ein top Hotel, guter Service und wirklich freundliche Mitarbeiter die an ihrem Beruf auch noch Freude haben.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och fint hotell med bra frukost Det ligger en bit från staden och julmarknaden
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauberes Hotel, netter Service, alles super!!
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jury's out...

The hotel is central and is very comfortable and clean. The staff are very friendly and helpful. A few things that weren't quite right though... the front desk isnt 24h, so late check in is awkward; there's no facility for left luggage, so on check out you need to take your luggage with you and trail it around all day; the bathroom toiletries leave a lot to be desired (2 tiny sachets of shower gel??); no restaurant or bar; breakfast doesn't exactly flow- they cook little bits every so often, so there is a lot of waiting. Not a bad hotel by any means, but wouldn't stay again.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Jørgen

Har været der før, et lille og hyggeligt hotel, som er godt i forhold til prisen, god morgenmad, og central beliggenhed
Stayed 1 night in Nov 2018