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4.3 out of 5

"The room was clean and ok, but there were a few problems that spoiled the stay. When we arrived at 1:30am we had to sort out some missing items: there ... " More

By a verified traveller on Sun 07 Jul 2019

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Business Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Business Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Steigenberger Hotel Dortmund gets high marks from our customers. During your stay, you're just a quick walk from Westfalenhallen. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Within a 15-minute walk of Westfalenhallen and Signal Iduna Park
  • Dogs welcome for a fee

Steigenberger Hotel Dortmund ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Steigenberger Hotel Dortmund

Everyone (6) Couples (5) Family (1)
3 out of 5
The room was clean and ok, but there were a few problems that spoiled the stay. When we arrived at 1:30am we had to sort out some missing items: there was only 1 towel for 2 people. The hand soap was empty and needed to be replaced. The amenities were lacking. There was no kettle or coffee machine. The pillows were very uncomfortable - one was very lumpy and one was very soft. This is not a 4* quality hotel.

Posted by on 7 Jul 2019

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4 out of 5

Friendly hotel

The impression was spoiled by rain. The center go far enough, but back to the hotel was nice.

Posted by on 5 Jan 2015

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4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by .

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns im Haus hatten und bedanken uns gerne für die Berücksichtigung unseres Hauses bei Ihrer Hotelwahl. In der Hoffnung, Sie bald wieder bei uns begrüßen zu dürfen verbleiben wir mit herzlichen Grüßen aus Westfalen Ihr Steigenberger Hotel Dortmund Andreas Vogt

4 out of 5
Sehr freundliches Personal, Bar und Restaurant sind

Posted by on 21 Oct 2019

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Comment from Hotel Management

2 Nov 2019 by .

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns im Haus hatten und bedanken uns gerne für die Berücksichtigung unseres Hauses bei Ihrer Hotelwahl. In der Hoffnung, Sie bald wieder bei uns begrüßen zu dürfen verbleiben wir mit herzlichen Grüßen aus Westfalen Ihr Steigenberger Hotel Dortmund Andreas Vogt

5 out of 5
Schneller und freundlicher CheckIn. Kostenloses Upgrade erhalten. Zimmer ruhig, bis leider um 7:30 Uhr die Baustelle gegenüber in Betrieb ging. Wenn die nicht mehr ist, ist sicher alles top.

Posted by on 15 Jul 2019

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4 out of 5
Sehr freundliches Personal. Baustelle gegenüber während der Woche.

Posted by on 16 Jun 2019

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5 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

15 May 2019 by .

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bie uns hatten und bedanken uns gerne für die Berücksichtigung unseres Haues bei Ihrer Hotelwahl. In der Hoffnung, Sie bald wieder bei uns begrüßen zu dürfen verbleiben wir mit freundlichen Grüßen aus Westfalen Ihr Steigenberger Hotel Dortmund Andreas Vogt

5 out of 5
Sehr gepflegtes und sauberes Hotel in 5 Minuten Gehdistanz zum Signal Iduna Park. Freundliches Personal. Frühstück kostet extra, das Buffet ist aber was Auswahl und Qualität betrifft sehr gut. Beim nächsten Fussballwochenende in Dortmund werden wir wieder kommen!

Posted by on 23 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by Steigenberger Hotel Dortmund

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns im Haus hatten und bedanken uns gerne für die Berücksichtigung unseres Hauses bei Ihrer Hotelwahl. Ihre herzlichen Worte über unser Personal werden wir sehr gerne an unsere Mitarbeiterinnen und Mitarbeiter weiterleiten. In der Hoffnung, Sie bald wieder bei uns begrüßen zu dürfen verbleiben wir mit herzlichen Grüßen aus Westfalen Ihr Steigenberger Hotel Dortmund Andreas Vogt

4 out of 5

Okey

Gutes Hotel. Erwartungen waren aber höher. Super Parkplatz Angebot

Posted by on 9 May 2017

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Comment from Hotel Management

11 May 2017 by .

Sehr geehrter Gast, vielen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns im Haus hatten und bedanken uns gerne für die Berücksichtigung unseres Hauses bei Ihrer Hotelwahl. In der Hoffnung, Sie bald wieder bei uns begrüßen zu dürfen verbleiben wir mit freundlichen Grüßen aus Westfalen Ihr Steigenberger Hotel Dortmund Andreas Vogt

4 out of 5

Top

Alles Top ausser die viel zu weiche Matratze. Modern und sauber.

Posted by on 13 Jan 2016

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About the Steigenberger Hotel Dortmund

Location Berswordtstr. 2, Dortmund, NW 44139

Property Features

Steigenberger Hotel Dortmund offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. 5 meeting rooms and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Steigenberger Hotel Dortmund. For a fee, parking is available. This Dortmund hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • Built in 1995
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Dortmund Signal Iduna Park Station (2.2 km / 1.4 mi)
  • Metro station: Kreuzstrasse U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Steigenberger Hotel Dortmund offers 166 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This Dortmund hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Steigenberger Hotel Dortmund has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 12.5 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 12
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 per person
  • Self-parking fee: EUR 17 per night
  • Pet fee: EUR 12.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dortmund Steigenberger Hotel
  • Steigenberger Dortmund
  • Steigenberger Hotel Dortmund
  • Steigenberger Dortmund
  • Steigenberger Hotel Dortmund Hotel
  • Steigenberger Hotel Dortmund Dortmund
  • Steigenberger Hotel Dortmund Hotel Dortmund

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.