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ibis Douala

3.0 star property

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Photo gallery for ibis Douala

Serves lunch, dinner and happy hour
Room, 1 Double Bed | View from room
Room, 1 Double Bed
Exterior
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
184, Rue Pierre Loti, Bonanjo, Douala, 12086
  • Place, Espace Doual'art
    ‪6 min walk‬
  • Place, Douala Maritime Museum
    ‪6 min walk‬
  • Place, Cathedral of Saints Peter and Paul
    ‪9 min walk‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Breakfast, lunch and dinner served
ONOMO Hotel Douala
Bonanjo
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 138 reviews
The price is €98
includes taxes & fees
1 Jul - 2 Jul
ONOMO Hotel Douala

About this property

ibis Douala

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Ibis Douala offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 28-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

During your stay at ibis Douala, you're just a quick walk from Espace Doual'art. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Espace Doual'art and Douala Maritime Museum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Ibis Douala offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Douala. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Douala hotel.

Le Restaurant IBIS Douala - This buffet restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Le Bar IBIS Douala - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Bar IBIS Douala
  • Le Restaurant IBIS Douala

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2014
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 11 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Ibis Douala offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala

ibis Douala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 169 reviews
Rating 8 - Good. 76 out of 169 reviews
Rating 6 - Okay. 36 out of 169 reviews
Rating 4 - Poor. 14 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort

A good business hotel in Douala

A good business hotel in Douala with a very good pool. The restaurant has daily specials allowing you to eat there regularly as well as weekend entertainment.
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Friendly, helpful staff. Room was clean, breakfast was good. Airport shuttle was prompt. Will stay there again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff. Airport shuttle was timely.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

ANNE

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient and secure area
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Wojciech

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't find anything positive except for the location. The WiFi didn't work at all. This is a very old building whose owners joined the Ibis chain a few years ago.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Mindine Agheu

Liked: Cleanliness
Was not worth the money spent the pictures on this app make it appear way more attractive than it really is in real life But it was secure and the breakfast was good the service wasn’t half bad as well .
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.
Stayed 1 night in Jan 2020
Verified

8/10 Good

KARIM

Liked: Cleanliness, staff & service, property conditions & facilities
Pour du travail , c'est un hôtel qui convient. Une petite piscine pour ceux qui veulent se détendre après une journée de travail . Un petit déjeuner copieux et un menu varié pour le déjeuner et diner. Mais un personnel vraiment agréable souriant . Vraiment j'ai beaucoup apprécié.
Stayed 8 nights in May 2025
Verified

8/10 Good

Jean sadrick

Bien que les installations soient vieillissantes. Globalement propre. Petit déjeuné inclus est un plus.
Stayed 1 night in Apr 2024
Verified

8/10 Good

mitterand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gefallen hat uns die Sauberkeit und Personal Freundlichkeit. Nicht gefallen: Kinderfreundlichkeit null ( keine Kinder Spielmöglichkeit ) keine Kinderkanal, Organisation des Personals könnte verbessern werden. zB Shuttlebus Vorort nicht gesehen, Check- out war kompliziert ( keine gute Absprache zwischen den Personalien ). Keine Liegestühle am Strand
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilité et professionnalisme des équipes. Très bon buffet petit-déjeuner,très varié.
Stayed 1 night in May 2022
Verified

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel pour un voyage d'affaires

Excellent hôtel. J'y retournerai sans problème. Par expérience, je sais qu'il est difficile de trouver un hôtel de cette qualité au Cameroun.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres correct

Accueil et service tres bien
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you
Stayed 8 nights in May 2021
Verified

8/10 Good

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquillité

Très bon service aussi bien au restaurant qu’à la réception. Établissement sécurisé.
Stayed 4 nights in May 2021
Verified

8/10 Good

Elsa

Liked: Cleanliness, staff & service, room comfort

Update property

Rooms were outdated.....the buffet was awesome
Stayed 2 nights in Mar 2021
Verified

2/10 Terrible

Rose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Excellent hotel mais ...

J’ai l’habitude de séjourner à cet hôtel lors de mes voyages au Cameroun, d'habitude parfait! Mais cette fois ci, je n’ai malheureusement pas pu prendre mon vol et donc y séjourner vu que je n’avais pas le bon test Covid. J’ai donc du reporter mon voyage d’une semaine mais... ils n’ont rien voulu savoir! La compagnie aérienne a bien voulu décaler mon vol d’une semaine, vu la situation sanitaire exceptionnelle, mais Ibis, non! Je suis bien évidemment terriblement déçu par cette décision. Je vais donc dorénavant séjourner la semaine prochaine à La Falaise Bonanjo et adopter cet hôtel pour mes futurs voyages.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities

small but works

All went very smooth and staff was helpful Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work
Stayed 1 night in Feb 2020
Verified

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service
Es verdad que el hotel no está mal. Siempre me alojo en este hotel porque viajo mucho por negocios a Duala pero ya empieza a necesitar alguna reforma.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente y la ubicacion, la comida muy buena y el traslado al aeropuerto en tiempo.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs renovation, but it is still a good option in Douala.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel du front office très professionnel
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

I was impressed

Good one
Stayed 2 nights in Nov 2019
Verified

8/10 Good

KAILASH

Liked: Cleanliness, staff & service
Room and bathroom both are very small
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Tuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都很棒。
Stayed 7 nights in Nov 2019