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The Residence Douz

3.5 star property

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Photo gallery for The Residence Douz

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, Select Comfort beds, free minibar items, in-room safe
Exterior
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Zone Touristique Ghlissia, Douz Sud, Kebili Governorate, 4260
  • Place, Sahara Museum
    ‪8 min drive‬
  • Place, Great Dune
    ‪12 min drive‬
  • Place, Parc Ras Ras el-Ain Kebili
    ‪34 min drive‬

Room options

View all photos for Deluxe Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Deluxe Villa)

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Deluxe Villa)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Prestige Villa)

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Superior Villa, 1 King Bed, Garden View, Garden Area (One Bedroom Sahara Prestige Villa)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 2 Single Beds, Garden View, Garden Area (One Bedroom Sahara Twin Deluxe Villa)

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Deluxe Villa, 2 Single Beds, Garden View, Garden Area (One Bedroom Sahara Twin Deluxe Villa)

  • Garden view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Villa, Multiple Beds, Private Pool, Garden View (Two Bedroom Presidential Pool Villa)

55-inch Smart TV with digital channels

Presidential Villa, Multiple Beds, Private Pool, Garden View (Two Bedroom Presidential Pool Villa)

  • Garden view
  • 185 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Family Villa, 1 King Bed, Garden Area (One Bedroom Sahara Family Prestige)

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Villa, 1 King Bed, Garden Area (One Bedroom Sahara Family Prestige)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Residence Douz

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
The Residence Douz offers 50 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at The Residence Douz, you'll be close to Sahara Museum. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with hot stone massages, facials, or aromatherapy at the spa
  • Services include free grocery shopping service, a lifeguard on site, and a concierge
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Sahara Museum and 7 minutes from Great Dune
  • Dogs welcome for a fee
The Residence Douz offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the business-friendly The Residence Douz. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Douz hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
The Residence Douz has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.30 per accommodation, per stay
  • Tourism fee: EUR 2.37 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 50 per pet (varies based on length of stay) plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in September.
  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Residence Douz Hotel
The Residence Douz Douz Sud
The Residence Douz Hotel Douz Sud

The Residence Douz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, amenities, property conditions & facilities
Personal treatment with a full tour of the room and resort
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mingyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just too many flies
Stayed 1 night in May 2024
Verified

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Siarpel

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are super nice and you get buggy transporation around the resort. Staff are nice and helpful! Service at the hotel pool is slow and I would expect better facilities and more things to do/entertainment within the resort.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hôtel est tout simplement de classe internationale. Nous sommes des clients exprérimentés et cet hôtel était simplement parfait sous tous les aspects. Bravo encore ! Jacques Germain
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sungmi

Liked: Cleanliness, staff & service, amenities
두즈 루아지 터미널에서 택시로 가깝고 객실은 깨끗하고 좋았습니다 리셉션 도착하면 카트로 객실까지 짐을 이송해주고 객실이 단독으로 되어있어 조용하고 난방기가 소음도 없고 조용해서 잘 잤습니다 조식은 평범했으며 객실에는 물과음료수 과일이 무료로 제공돠었어요
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hanaine

Liked: Cleanliness, staff & service
Villa spacieuse et magnifiquement décorée. Literie tres confortable. Propreté au top. Personnel au top. Le seul point negatif c'est le petit déjeuner et le buffet, ce n'est pas du tout au niveau d'un hôtel comme The Residence Douz. Vu le prix d'une nuitée, le client mérite un petit déjeuner de meilleur qualité, et plus de choix.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Geoffroy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
j'ai laissé un mot au directeur je trouve dommage que vous n'en aye pas pris connaissance car par ce biai vous sauriez ce qui n'a pas été comme me disais la réceptionniste c'est par ce que vous nous aimez bien!
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, room comfort

Bel hôtel dans un cadre magnifique

Bel hôtel personnel professionnel hélas pour 5 étoiles pas de terrasses aménagées pour les chambres . Le lit fait beaucoup de bruit et les oreillers ne sont pas très confortables dommage car les draps sont très agréables ainsi que la literie . Le spa ouvre qu’à 13 h . La carte du restaurant est restreinte. La souris d’agneau est excellente. Coupure d’eau durant 4 h pas de solution apportée . Pas de surclassement malgré le peu de clients Le personnel des voiturettes est au top . Les dattes garnies sont délicieuses. Merci pour le gâteau d’anniversaire. L hôtel semble encore en rodage .
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe et confort mais burkini interdit...

Hôtel d'un confort incroyable. Personnel d'une extrême gentillesse et très attentionné. Le seul problème est l'interdiction du burkini dans la piscine,ce qui est une aberration dans un pays musulman...Cette interdiction n'est d'ailleurs signalé nulle part lors de la réservation!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服务人员服务非常到位，房间也非常具有特色，十分推荐。
Stayed 1 night in May 2024
Verified

10/10 Excellent

SAMI

Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hichem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

bessem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024