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City Avenue Hotel

3.0 star property

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Photo gallery for City Avenue Hotel

Front of property
Premium bedding, minibar, in-room safe, desk
Restaurant
Gym
Standard Double or Twin Room, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Al Mateena St, Dubai, Dubai
  • Place, Reef Mall
    ‪7 min walk‬
  • Place, Al Ghurair Centre
    ‪9 min walk‬
  • Place, Dubai Creek
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 King Bed

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About this property

City Avenue Hotel

Hotel with a restaurant, near Dubai Creek
A restaurant, a health club, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking.
City Avenue Hotel offers 156 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at City Avenue Hotel. During your stay, you're just a quick walk from Reef Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Gold Souk and 5 minutes from City Centre Deira
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 200 square feet (19 square meters) and includes a conference center. A health club, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly City Avenue Hotel. For a fee, parking is available.

This 3-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
City Avenue Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AED 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (200 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per accommodation, per stay
  • Breakage deposit: AED 200 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 30 for adults and AED 15 for children
  • Covered self parking fee: AED 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at City Avenue Hotel.

Property is also known as

City Avenue Hotel Dubai
City Avenue Dubai
Hotel City Avenue Hotel Dubai
Dubai City Avenue Hotel Hotel
Hotel City Avenue Hotel
City Avenue
City Avenue Hotel Hotel
City Avenue Hotel Dubai
City Avenue Hotel Hotel Dubai

City Avenue Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 113 out of 227 reviews
Rating 8 - Good. 61 out of 227 reviews
Rating 6 - Okay. 30 out of 227 reviews
Rating 4 - Poor. 7 out of 227 reviews
Rating 2 - Terrible. 16 out of 227 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ghosn

Not bad
Stayed 5 nights in Oct 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities
Had 3 sleepless nights due to some maintenance noise from AC but after complaining twice got my room changed.. after that things were great.. clean room, well maintained property..
Stayed 11 nights in Oct 2025

6/10 Okay

Synergy Global Services

Stayed 1 night in Oct 2025

2/10 Terrible

nikita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place
Stayed 12 nights in Oct 2025

10/10 Excellent

Ogulbeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Joe

Stayed 1 night in Oct 2025

8/10 Good

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities
The place was excellent for its price. Area is convenient for shopping however quite lively and crowded
Stayed 3 nights in Oct 2025

10/10 Excellent

Bhavinbhai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the hotel for three weeks, and my experience was truly outstanding. The exceptional service provided by Mr. Dereje, Mr. Harriss, and Miss Rabia made my stay memorable. Their dedication, responsiveness, and genuine care for guests were evident throughout. They were always quick to assist with a smile, making me feel valued and well taken care of. I am delighted to give this hotel a well-deserved 5 out of 5 stars!
Stayed 7 nights in Oct 2025

10/10 Excellent

Bhavinbhai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the hotel for three weeks, and my experience was truly outstanding. The exceptional service provided by Mr. Dereje, Mr. Harriss, and Miss Rabia made my stay memorable. Their dedication, responsiveness, and genuine care for guests were evident throughout. They were always quick to assist with a smile, making me feel valued and well taken care of. I am delighted to give this hotel a well-deserved 5 out of 5 stars!
Stayed 7 nights in Oct 2025

6/10 Okay

Omiduddin

Stayed 4 nights in Oct 2025

6/10 Okay

Mohammad Mansoor

Stayed 4 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall
Stayed 19 nights in Sep 2025

10/10 Excellent

Paul, PHX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

6/10 Okay

Dr Elnasri

Stayed 2 nights in Oct 2025

10/10 Excellent

Ahmed

Stayed 5 nights in Oct 2025

10/10 Excellent

Bhavinbhai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and staff behavior. I am thankful to Mr. DEREJE, Mr. Harris and Mr. Ishwar. Thanks
Stayed 7 nights in Sep 2025

8/10 Good

Syed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were plenty of restaurants nearby
Stayed 2 nights in Sep 2025

8/10 Good

Samer, Amman

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 5 nights in Sep 2025

8/10 Good

Moustaph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Valery

Stayed 1 night in Sep 2025

8/10 Good

Hanifah

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is clean, cozy and accessible. However the breakfast menu is limited and the ACs were under repair. avoid the 4th floor as its noisy with the ACs and the planes flying over. Overall the staff were kind and polite.
Stayed 2 nights in Sep 2025

8/10 Good

Moustaph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Rukhsar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. They do understand and care about the guest. Just need improvement in morning breakfast. Overall Truly satisfied. Will see you in the future again for sure.
Stayed 4 nights in Sep 2025

8/10 Good

Bertha G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Montther

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay for the price, but being next to the airport has its challenges. Staff were excellent.
Stayed 3 nights in Jul 2025