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City palace Hotel

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Reception
Reception
Exterior
Signature Suite | Bathroom
Signature Suite | City view

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Khalid Bin Al Waleed Rd, Dubai, Dubai
  • Place, BurJuman Mall
    ‪6 min walk‬
  • Place, Dubai Museum
    ‪11 min walk‬
  • Place, Dubai Creek
    ‪13 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Bathroom

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Pillow-top beds, minibar, in-room safe, desk

Standard King Room

  • Sleeps 2

View all photos for Standard Twin Room

Pillow-top beds, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2

View all photos for Suite Room

Pillow-top beds, minibar, in-room safe, desk

Suite Room

  • Sleeps 2

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About this property

City palace Hotel

This hotel features 2 restaurants, a full-service spa, and 4 bars/lounges. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Change of towels is available on request.
City palace Hotel offers 105 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels. Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at City palace Hotel, you're just a quick walk from BurJuman Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by foot from BurJuman Mall and a 1-minute drive from Dubai Creek
City palace Hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly City palace Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
City palace Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (AED 30 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: AED 30 per person
  • 2 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AED 30 per person
  • Covered valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

City palace Hotel Hotel
City palace Hotel Dubai
City palace Hotel Hotel Dubai

City palace Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Owhida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very disappointing, the nightclub sound was very annoying in the rooms, and I didn't feel comfortable
Stayed 1 night in Feb 2024